It is difficult to put in words what you feel when visiting this museum because it is so moving ... you're back 25 years ago in the worst tragedy that ever happened. It is about "real" things. The owner/creator of the museum is fantastic.





Visit the 5-star rated Ground Zero Museum Workshop for an intimate and detailed and introduction to the “Real Ground Zero” and to things you won't see at the nearby 9/11 Memorial & Museum. The “kid-friendly” non-graphic imagery, 100 audio stories, Ground Zero artifacts and rare photos housed in this non-profit museum exhibit the heroic efforts of the FDNY firefighters on that fateful day in 2001 and the 9-month “Recovery Period." See the "Bible Page" and the "Frozen Clock." Winner of TripAdvisor’s “Top 25 Museums in the USA” award in 2013 & 2014, this is the only place you can actually pick up and hold Ground Zero artifacts, a chilling reminder for adults and a chance for young children to learn about a significant moment in history. Located in the historic Meatpacking District on West 14th street near the High Line Park and Chelsea Market Eateries. Known world-wide as the "Biggest LITTLE Museum in New York." Images by the Official Photographer at Ground Zero.
Prices change with the date; the lowest is shown.
From the operator’s live schedule on Viator, checked Oct 12.
The Ground Zero Museum Workshop in the Meat-Packing District on West 14th Street features stunning images, rare video and remnants from the Ground Zero Recovery Period, all packed into an intimate and emotional space. On display are 100 of Gary Marlon Suson's most well-known images, including the charred Genesis 11: Tower of Babylon Bible Page found in the WTC rubble, the Frozen Clock stuck at 10:02am, marking the collapse of the South Tower and several FDNY Honor Guard images. The actual clock itself is also on display in the museum. The only all-access, sanctioned photographer at Ground Zero, Suson's one-of-a-kind, 3-D photo installations place viewers into the "hole" at Ground Zero. Visitors are also allowed the rare opportunity to pick up and hold World Trade Center steel and window glass. Tours are limited to just 25 people, and include a powerful 15-minute video. The Ground Zero Museum is about 5-minutes from Ground Zero via the "E" train. Daily tours last about 90 minutes and include the intimate stories behind 100 images and remnants. This is a "don't-miss" museum that touches the heart of young and old alike. No graphic or morbid images are displayed and the museum is known for its sensitivity to a very tough subject matter. Suitable for children.
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All sales are final. No refund is available for cancellations.
Ground Zero Museum Workshop Tour lasts about 1h 30min. The itinerary has 1 stop.
Prices start at $35 per person for this New York City experience, booked through Viator with the price shown before checkout. There is 1 booking option, so the final price depends on the option you choose.
According to the operator’s current schedule, it runs on Wednesdays, Thursdays, Fridays, Saturdays, and Sundays, starting at 12:30 PM, 1:00 PM, 1:30 PM, 2:30 PM, and 3:15 PM.
Children aged 4–12 pay from $27, adults from $35.
All sales are final. No refund is available for cancellations.
The meeting point is Departure Point: Ground Zero Museum. Address: 420 West 14th Street, Floor 2. New York, NY 10014. Directions: • 2nd floor (Ringer #3). • Museum is located between 9th Avenue and Washington Street. Dates: Wednesday-Sunday. Hotel pickup is not part of this experience.
The experience is available in EN, EN, IT, FR, ES.
It is a small-group experience with a maximum of 15 participants.
Infants and small children can ride in a pram or stroller Kid-Friendly and Parent-Approved. Non-graphic. The BOSE audio guide holds the attention of young children.
Wheelchair accessible
Yes, bookings are confirmed instantly.
Reviews collected by Viator and Tripadvisor
It is difficult to put in words what you feel when visiting this museum because it is so moving ... you're back 25 years ago in the worst tragedy that ever happened. It is about "real" things. The owner/creator of the museum is fantastic.
What an amazing experience. Gary's knowledge and stories are fantastic and sad. So hard to put into words. Definitely worth the trip and would highly recommend seeing this exceptional pit together museum.
Standing in a space where history isn't hidden behind glass. Every piece in the workshop holds a story deeply narrated by Gary Suson himself, alongside the profound moments he captured so emotionally through his camera lens. This is a vital piece of living history—every school should visit to truly understand the resilience and humanity of the recovery effort.
me and the daughter were welcomed by Gary at the door on 09/11 who gave us headphones made by Bose very nice touch and great clear sound , don't let the small room fool you as its packed with information and history of 9/11 we were in there for over 90mins, you can touch certain items on display with permission from Gary or the helpers also bought a few posters and keepsakes ... keep up the good work Gary from Ray & Casey
This will be the second time attending this tour. Wonderful both times. Little bit more to learn each time. Gary was our guide and got us set up with our audio headphones. You can go at your own pace, listen to each story(a second time if you need to), sit and feel the stories. He captured emotion. It's museums like this and stories like Gary's that will help us to never forget.
Warm welcome by Gary. Exceptional visit. Remarkable work. Very beautiful tribute.
The Ground Zero Museum was interactive and well laid out to engage each visitor’s delights. Gary was our guide for the day. He was nothing short of exceptional, had a well of knowledge, and prepared to answer a variety of questions. I would recommend this location for anyone visiting Nee York City interested in 911.
Incredible experience - so many great things to see and learn about.
My wife and I have done a number of 9/11 memorial experiences and the Workshop Museum was the most moving I’ve ever visited. Due to a staff illness, the museum founder and curator, Gary, hosted our experience. Standing in his apartment’s worth of 25 years of his work with an intimate hands-on experience of living history was in red my moving. Our family from ages 9 to 47 learned so much from the interactive experience and really FELT the emotion in the room. I 100% recommend the Workshop Museum to anyone who wants to experience 9/11 on a personal, intimate level.
We booked a guided tour which was good as he told us stories and more information than we would’ve got just walking around. It’s harrowing and upsetting, but it’s part of history and we can’t forget the innocent people. I would recommend this..
| Tour | Duration | Rating | Price | |
|---|---|---|---|---|
Ground Zero Museum Workshop Tour | 1h 30min | 4.7 (482) | $35 | |
9/11 Memorial Tour with Optional Museum and One World Access | 2–5 hours | 5.0 (1,040) | $29 | View |
Private 9/11 Memorial and Ground Zero Walking Tour with Optional One World Observatory | 3 hours | 4.9 (67) | $190 | View |
New York Private 9/11 Memorial Tour with Optional Museum Ticket | 2–4 hours | 4.9 (286) | $190 | View |
Private 9-11-2001 (September 11th) Memorial and Ground Zero Experience | 2 hours | 5.0 (11) | $125 | View |
Ground 0 and World Trade Center Tour with 911 Museum Upgrade | 1h 30min | 3.7 (51) | $40 | View |
Ground Zero Honor Tour with 9/11 Hero's Brother | 1h 30min | 5.0 (3) | $25 | View |