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Tours/New York City/Ground Zero Museum Workshop Tour

Ground Zero Museum Workshop Tour

4.7(482)New York City1h 30min
VIATOR4.5(246)TRIPADVISOR4.9(236)
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
+43 photos
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour
Ground Zero Museum Workshop Tour

At a glance

Duration
1h 30min
Price from
$35 / person
Location
New York City
Rating
4.7 / 5 · 482 reviews
Languages
EN, EN, IT, FR
Group
Small group, up to 15
Cancellation
See policy below
Confirmation
Instant
Ticket
Mobile or paper ticket accepted
Operator
9/11 Museum Workshop: 100 Images & Artifacts Exhibit
Meeting point
Departure PointGround Zero MuseumAddress420 West 14th Street, Floor 2New York, NY 10014Directions• 2nd floor (Ringer #3)• Museum is located between 9th Avenue and Washington StreetDatesWednesday-Sunday

Description

Visit the 5-star rated Ground Zero Museum Workshop for an intimate and detailed and introduction to the “Real Ground Zero” and to things you won't see at the nearby 9/11 Memorial & Museum. The “kid-friendly” non-graphic imagery, 100 audio stories, Ground Zero artifacts and rare photos housed in this non-profit museum exhibit the heroic efforts of the FDNY firefighters on that fateful day in 2001 and the 9-month “Recovery Period." See the "Bible Page" and the "Frozen Clock." Winner of TripAdvisor’s “Top 25 Museums in the USA” award in 2013 & 2014, this is the only place you can actually pick up and hold Ground Zero artifacts, a chilling reminder for adults and a chance for young children to learn about a significant moment in history. Located in the historic Meatpacking District on West 14th street near the High Line Park and Chelsea Market Eateries. Known world-wide as the "Biggest LITTLE Museum in New York." Images by the Official Photographer at Ground Zero.

Schedule & prices

Runs
Wed, Thu, Fri, Sat, and Sun
Start times
12:30 PM, 1:00 PM, 1:30 PM, 2:30 PM, and 3:15 PM
Next available
Wed, Oct 14
Adult (ages 13–64)
$35
Senior (ages 65+)
$27
Child (ages 4–12)
$27

Prices change with the date; the lowest is shown.

From the operator’s live schedule on Viator, checked Oct 12.

Tour Options

Ground Zero Museum Workshop Tour

Option 1

Itinerary

Ground Zero Museum Workshop
Admission included

The Ground Zero Museum Workshop in the Meat-Packing District on West 14th Street features stunning images, rare video and remnants from the Ground Zero Recovery Period, all packed into an intimate and emotional space. On display are 100 of Gary Marlon Suson's most well-known images, including the charred Genesis 11: Tower of Babylon Bible Page found in the WTC rubble, the Frozen Clock stuck at 10:02am, marking the collapse of the South Tower and several FDNY Honor Guard images. The actual clock itself is also on display in the museum. The only all-access, sanctioned photographer at Ground Zero, Suson's one-of-a-kind, 3-D photo installations place viewers into the "hole" at Ground Zero. Visitors are also allowed the rare opportunity to pick up and hold World Trade Center steel and window glass. Tours are limited to just 25 people, and include a powerful 15-minute video. The Ground Zero Museum is about 5-minutes from Ground Zero via the "E" train. Daily tours last about 90 minutes and include the intimate stories behind 100 images and remnants. This is a "don't-miss" museum that touches the heart of young and old alike. No graphic or morbid images are displayed and the museum is known for its sensitivity to a very tough subject matter. Suitable for children.

What's included

Included
Seating
Walk-through of 9/11 artifacts with museum guide
Holding / Photographing Rare Artifacts
BOSE Self-Guided Audio Tour in 4 languages
Free Water
Not included
Gratuities
Souvenir photos (available to purchase)
Hotel pickup and drop-off

Traveller Ratings

Reviews collected by Viator and Tripadvisor

4.7
482 reviews
5
404
4
45
3
11
2
7
1
15

How it compares in New York City

  • Starting price $35 is 43% below the typical $60 for tours of similar length in New York City

Excurgo comparison of 2,448 Viator tours, recalculated daily.

Important Information

  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • Suitable for all physical fitness levels
  • Cameras / Photography are allowed but no videotaping, no phonecalls, food or drink allowed on tours
  • Due to security and space concerns, all backpacks and bags must be stored at the front of the museum during the tour. 100% safe and crime-free
  • This does NOT include admission to the 9/11 Memorial and Museum. The Ground Zero Museum Workshop was established in 2005 and focuses heavily on the 9-month dig for the missing of the September 11 tragedy
  • There are only TWO Museums in NYC for September 11. Ground Zero Museum Workshop is a separate tour/experience from the 9/11 Memorial Museum
  • Audio Tours in Spanish, French, Italian and French - (included)
  • Member of TripAdvisor's "Hall of Fame" Rated 5-Stars
  • Kid-Friendly and Parent-Approved. Non-graphic. The BOSE audio guide holds the attention of young children.
  • Only 9/11 Museum to allow guests to pick up and hold / photograph rare artifacts
  • "Top 25 Museums in the USA" Award Winner on TripAdvisor (2-time Winner)
  • All Images by the Official Photographer at Ground Zero (FDNY)
  • Located 4 subway stops from World Trade Center ("E" Subway) in the Meatpacking District. Near Chelsea Market Eateries and the High Line Park.
  • Not your typical Museum Experience. In-depth and detailed with 100 BOSE Audio Stories behind each image and artifact

Cancellation

All sales are final. No refund is available for cancellations.

0+ days before0% refund

Frequently asked questions

How long does Ground Zero Museum Workshop Tour take?

Ground Zero Museum Workshop Tour lasts about 1h 30min. The itinerary has 1 stop.

How much does Ground Zero Museum Workshop Tour cost?

Prices start at $35 per person for this New York City experience, booked through Viator with the price shown before checkout. There is 1 booking option, so the final price depends on the option you choose.

What days does Ground Zero Museum Workshop Tour run?

According to the operator’s current schedule, it runs on Wednesdays, Thursdays, Fridays, Saturdays, and Sundays, starting at 12:30 PM, 1:00 PM, 1:30 PM, 2:30 PM, and 3:15 PM.

How much does Ground Zero Museum Workshop Tour cost for children?

Children aged 4–12 pay from $27, adults from $35.

Can I cancel Ground Zero Museum Workshop Tour for free?

All sales are final. No refund is available for cancellations.

Where does the tour start?

The meeting point is Departure Point: Ground Zero Museum. Address: 420 West 14th Street, Floor 2. New York, NY 10014. Directions: • 2nd floor (Ringer #3). • Museum is located between 9th Avenue and Washington Street. Dates: Wednesday-Sunday. Hotel pickup is not part of this experience.

What languages is Ground Zero Museum Workshop Tour offered in?

The experience is available in EN, EN, IT, FR, ES.

Is this a private or a group tour?

It is a small-group experience with a maximum of 15 participants.

Is the tour suitable for children?

Infants and small children can ride in a pram or stroller Kid-Friendly and Parent-Approved. Non-graphic. The BOSE audio guide holds the attention of young children.

Is the tour wheelchair accessible?

Wheelchair accessible

Will my booking be confirmed immediately?

Yes, bookings are confirmed instantly.

Reviews(482)

Reviews collected by Viator and Tripadvisor

P
Pwaffel
September 18, 2026 · via Tripadvisor
Make sure not to miss it !

It is difficult to put in words what you feel when visiting this museum because it is so moving ... you're back 25 years ago in the worst tragedy that ever happened. It is about "real" things. The owner/creator of the museum is fantastic.

T
toddfG7839AE
September 16, 2026 · via Tripadvisor
Once in lifetime

What an amazing experience. Gary's knowledge and stories are fantastic and sad. So hard to put into words. Definitely worth the trip and would highly recommend seeing this exceptional pit together museum.

D
Dream688182
September 16, 2026 · via Tripadvisor
The Soul of Ground Zero

Standing in a space where history isn't hidden behind glass. Every piece in the workshop holds a story deeply narrated by Gary Suson himself, alongside the profound moments he captured so emotionally through his camera lens. This is a vital piece of living history—every school should visit to truly understand the resilience and humanity of the recovery effort.

R
rayvenini123
September 15, 2026 · via Tripadvisor
Ground Zero museum workshop tour

me and the daughter were welcomed by Gary at the door on 09/11 who gave us headphones made by Bose very nice touch and great clear sound , don't let the small room fool you as its packed with information and history of 9/11 we were in there for over 90mins, you can touch certain items on display with permission from Gary or the helpers also bought a few posters and keepsakes ... keep up the good work Gary from Ray & Casey

8
810cassandrag
September 13, 2026 · via Tripadvisor
Awesome

This will be the second time attending this tour. Wonderful both times. Little bit more to learn each time. Gary was our guide and got us set up with our audio headphones. You can go at your own pace, listen to each story(a second time if you need to), sit and feel the stories. He captured emotion. It's museums like this and stories like Gary's that will help us to never forget.

T
THIEBAUT4
September 11, 2026 · via Tripadvisor
A very good experience

Warm welcome by Gary. Exceptional visit. Remarkable work. Very beautiful tribute.

E
E3326UBjasona
July 6, 2026 · via Tripadvisor
Ground Zero Above and Beyond

The Ground Zero Museum was interactive and well laid out to engage each visitor’s delights. Gary was our guide for the day. He was nothing short of exceptional, had a well of knowledge, and prepared to answer a variety of questions. I would recommend this location for anyone visiting Nee York City interested in 911.

S
S616SBja
June 21, 2026 · via Tripadvisor
Go See This!

Incredible experience - so many great things to see and learn about.

D
davecZ9408UL
June 7, 2026 · via Tripadvisor
Amazing Personal 9/11 Experience

My wife and I have done a number of 9/11 memorial experiences and the Workshop Museum was the most moving I’ve ever visited. Due to a staff illness, the museum founder and curator, Gary, hosted our experience. Standing in his apartment’s worth of 25 years of his work with an intimate hands-on experience of living history was in red my moving. Our family from ages 9 to 47 learned so much from the interactive experience and really FELT the emotion in the room. I 100% recommend the Workshop Museum to anyone who wants to experience 9/11 on a personal, intimate level.

M
MaisieMooD
May 18, 2026 · via Tripadvisor
Upsetting but a must do

We booked a guided tour which was good as he told us stories and more information than we would’ve got just walking around. It’s harrowing and upsetting, but it’s part of history and we can’t forget the innocent people. I would recommend this..

1 people found this helpful
$35/ person
4.7(482)
Duration1h 30min
LanguagesEN, EN, IT
ConfirmationInstant
Check availability on Viator →
Booked and paid on Viator.com
Cancellation

All sales are final. No refund is available for cancellations.

No booking fees from Excurgo
Payment and confirmation are handled by Viator
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Excurgo earns a commission from Viator when you book through this link, at no extra cost to you.

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