Go City: Cancun Pass: 10+ Things To Do - includes Chichén Itzá

The Go City Pass for Cancun offers genuine cost savings if you plan to hit many excursions and that's its one major upside. If you want a cheaper vacation, you can achieve it here. However, the execution is deeply flawed. The app's promise that many tours are "just show up" is misleading. We found that nearly every major excursion requires a mandatory, manual reservation made directly with the local operator, despite what the Go City app description claimed. We wasted time being turned away because the information provided by the pass was incorrect. Compounding this problem is the complete lack of customer support. When issues inevitably arose with booking confirmations or operator disputes, Go City provided zero help, leaving us totally exposed to figure out the logistics ourselves. Final Verdict and and Recommendation The Go City Pass is a massive headache of frustrating reservations and nonexistent support. Skip the Go City hassle and use Viator instead. While you might pay slightly more per activity, Viator offers clear, upfront booking requirements and instant confirmation. You pay a small premium for reliability, sanity, and knowing you won't be turned away on the day of your tour. Save your vacation time and don't spend it fighting for reservations.

So much fun at a great price , i highly recommended it. The Columbus romantic dinner experience was amazing, their crew 10/10

My wife and I purchased the GoCity 4 day All-Inclusive pass for Cancun. Our first 2 days activities went well without a hitch. The 3rd day I booked us the Extreme Adventure Park – All Day Combo Tour. On the site - it says: "Enjoy a one-hour snorkel session on the Great Mayan Reef. Includes a 50-minute ATV ride on a single or double bike through the jungle. From snorkeling to ziplining, you'll enjoy this adrenaline-packed day at Puerto Morelos." It is total BS and we wasted a whole day on this. When we got picked up at our hotel - the driver and dispatch informed us that all we would get with the GoCity pass is a snorkel tour. Really? Thanks GoCity and Extreme Adventures. We went on the snorkel tour and it was ok. Nothing great. Kevin was a good guide but man they do the HARD SELL on you. You cannot take your own snorkel photos - so that's $59USD for their pics, and they pretty much stick the tip jar in your face at the end of this activity so you are forced to throw some pesos their way. I would upload some photos of this activity - but unfortunately all I have is memories since customer photos are prohibited. Do not waste your GoCity pass on this activity.

I bought an all inclusive pass with 3 attractions in mind. The first I had no trouble. The second happened to be closed but I only found that after making the purchase. The third refused to accept my pass and asked me to call Go City. While Go City proudly advertises a 24 hour call center, no one actually picked up the phone despite several tries. I tried emailing them after the pass expired but no answer yet. Buy it if you’re keen to roll the dice and feel lucky.

We had a great time using All Inclusive passes! If you're staying in Cancun, this is such a fun way to explore. Booking or showing up to attractions was very easy. We loved that you can walk up to many places on the fly, and others were very easy to reserve. Premium options are really good, plenty to pick from! This is a fun pass to use for families. Definitely recommend!

We used the all-inclusive 3 day pass to explore Cancun. We were able to do the Chichen Itza premium tour, tulum express, dinner cruise, aquarium, parasailing and sky wheel in the 3 days. Definitely worth it if you can pack a few activities within the days you have it. We had time for a couple others but decided to keep the schedule relaxed. A few notes: - All inclusive doesn't mean everything is included. For example, dock fees, life jackets, depending on the activities - We were treated as paying guest, not people using a coupon (pleasantly surprised) - Not all activities include pick up - For some activities that include pick up, they pick you up in a van and drop you off at the bus meeting point (can be a 30min to 1 hour wait) Safe Travels E

We had the BEST time in Cancun! Using the All-Inclusive pass enabled us to do more than we financially had planned if we hadn't have used the passes. Can highly recommend the street food tour and the Itza day trip. I wish we could have stayed longer!!

Simply a terrible experience. We paid for the passes weeks ahead, and reserved spots well ahead of time on the tours that we planned. We arrived at just after 8 am for our 9 am Manatee Tour departure. Our passes would not activate. They said our passes were expired. We had not even started to use them. After an hour of the Dolphin Discovery managers trying to get the passes to be recognized I finally called City Pass (paying for international rates for the call), as the boat was ready to depart for the tour. I was told that I could get a refund, and then that I could get new passes sent. My daughter had her heart set on this tour so I paid as the last boat departed to do the tour. Then I got the new City passes emailed, I got them on the boat. I called and asked them to refund me the cost I paid for the tour that they were supposed to have paid for and they declined, stating my options were a refund for the pass. Absolutely unhelpful and ridiculous. Book through another company. They obviously don’t have their act together.

We got the 5-day all inclusive pass, and we got it at a discount through NEA because I am a retired teacher. The pass paid for itself in the activities we did. Neither my husband or I are into water sports, but there were still a lot of things we could do on the pass. We had no problems using it. We just showed the pass at places like the Big Sky wheel at La Isla and Xcaret. We went on an all-day tour of Coba' with swimming in a cenote and a buffet lunch. We had a romantic steak dinner cruise in the lagoon. We could have used the pass to go to Chicken Itza but it was closed while we were there due to protesters blocking the road. Some of the places required advanced reservations. The best way to use it is to download their list of included activities and look up the promising ones on the internet.

Best choice to Explore Cancun and the Yucatàn peninsula. I picked different Experiences, all of them very exciting and original. We went to Chichen Itza & Valladolid, where we had the opportunity to learn about the mexican culture, from history to food, from Maya ruins to the colonial town of Valladolid, with a spectacular stop in a cenote for a swim. We also took the Catamaran tour to Isla Mujeres, that offers an incredible 360* view on cancun Coast including a fascinating snorkeling Experience. (It’s so hot in Isla, so I suggest hat and sunblock for the excursion!) Since we were staying in Akumal, we slept one night in cancun and went for the tacos tour the day after. The tacos tour is truly amazing:, don’t miss this Experience! Also Coba tour with Cenote is a nice choice, the cenote was intimate and not touristic. Last day we organized a combo tour in tulum and playa del carmen. I would definitely recommend Go city for the quality and variety of experiences included in their pass: good organization of pick up, excellent food and kindness of all the staff.

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