Very disappointing experience – Poor organization My husband and I booked this experience through Tripadvisor, but unfortunately it was very poorly organized from the beginning. The tour started much later than the scheduled time. When we arrived, they could not find our names at first, and we were confused about what was happening. Then my husband and I were separated, which made the situation even more stressful. One person eventually came and took us to a local agency office. We had to wait there for about two hours before the experience finally started. During that entire time, we were confused and did not know what was happening or when we would actually begin. We paid for this experience expecting professional organization and clear communication. Instead, we felt lost, separated, and completely frustrated. I would not recommend this experience based on what happened to us. I hope the company improves its organization, communication, and treatment of customers in the future.
from Civitavecchia Skip the line Vatican Museum, Sistine Chapel, St Peter
+11 photos
At a glance
- Duration
- 7–8 hours
- Price from
- $286 / person
- Location
- Lake Bracciano, Italy
- Rating
- 3.8 / 5 · 13 reviews
- Languages
- EN
- Group
- Small group, up to 8
- Cancellation
- Free cancellation up to 24 hours before
- Confirmation
- Instant
- Ticket
- Mobile or paper ticket accepted
- Operator
- MyloveItaly Travel&Experiences
- Meeting point
- Terminal Cruise Shuttle Bus. It's the meeting point and last stop of the free port shuttle bus (that picks up you from the ship/dock). The ride should take between 10-15 minutes, depending on where your ship is berthed. You'll exit the port area and look for our staff with the MyloveItaly logo.
Description
The Vatican Museums & the Sistine Chapel one of the most beautiful museums of the world are waiting for you. It also considered one of the most important places in the history of the human civilization. This tour start from Civitavecchia Harbour and is just taylored to enjoy you an infinite number of masterpieces like Michelangelo’s “Pietà” , gorgeous works by Bernini, Raphael, Botticelli and other treasures. Meet your guide and you will reach the usually packed museum entrance, where, skipping the check-in line, you will enter the museums through a panoramic terrace. You will enter in the Sistine Chapel whose impact in history, religion and visual arts has no equal in the world! All of this in a intimate group of maximum 10 people since we don’t want to make the clients feel uncomfortable in big groups. At last, you will reach the largest Catholic church in the world: Saint Peter’s Basilica. At the end you have few time to stay in Piazza San Pietro and come back to Civitavecchia
Schedule & prices
- Runs
- Mon, Tue, Wed, Thu, Fri, and Sat
- Start times
- 8:15 AM
- Next available
- Fri, Oct 9
- Adult (ages 12+)
- $286
- Child (ages 4–11)
- $183
- Infant (ages 0–3)
- Free
Prices are per person when two book together; a solo traveller pays $573.
From the operator’s live schedule on Viator, checked Oct 8.
Tour Options
Itinerary
Infopoint di Largo della Pace
TERMINAL CRUISE SHUTTLE BUS. The driver pick up you from here and start the transfer to Rome
Citta del Vaticano
meeting point with the guide, little briefing and skip the line entrance to the Vatican Museums
Vatican Museums
live tour guide classic sculptures and masterpieces from all time periods: Raffaello, Giotto, Caravaggio and the unique masterpiece ceiling of the Sistine Chapel by Michelangelo. Basilica St Peter,
St. Peter's Square
end of tour and free time in the square before come back to Civitavecchia
What's included
Included
Pickup and drop-off from designated meeting points TERMINAL CRUISE SHUTTLE BUS
All taxes, fees and handling charges
Driver english spoken
Skip the line ticket
licensed guide
Round-trip shared transfer
Not included
Food and drinks,
Gratuities for driver if you are pleased with the service
Pickup Locations & Times
We offer pickup service from all accommodation facilities located in the city center. Hotels, B&B's and apartments. Please include, in your reservation, the accommodation name and its address. The time will be at 08.50 AM approxmatively, due to the traffic conditions you could wait 5 - 10 minutes more
Traveller Ratings
Reviews collected by Viator and Tripadvisor
3.8
13 reviews
How it compares in Lake Bracciano
- Starting price $286 is 47% below the typical $538 for tours of similar length in Lake Bracciano
Excurgo comparison of 473 Viator tours, recalculated daily.
Important Information
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- A minimum of 2 people per booking is required
- Children must be accompanied by an adult
- We suggest to wear comfortable shoes and remember that is not permitted to visit churches in shorts, miniskirts or uncovered shoulders. Entrance into the Vatican is subject to a strict dress code. Shoulders and knees MUST be covered. We are not responsible for entry denied due to inappropriate clothing. The tour can be changed without notice due to weather and traffic. Visitors could be asked an ID/Passport for security reasons, please make sure you have a valid one with you. Tour departs within walking distance of the cruise port
Cancellation
For a full refund, cancel at least 24 hours before the scheduled departure time.
1+ days before100% refund
0–1 days before0% refund
Frequently asked questions
How long does this tour take?
from Civitavecchia Skip the line Vatican Museum, Sistine Chapel, St Peter lasts about 7–8 hours. The itinerary has 4 stops.
How much does this tour cost?
Prices start at $286 per person for this Lake Bracciano experience, booked through Viator with the price shown before checkout. That is the per-person price when two book together; a solo traveller pays $573. There is 1 booking option, so the final price depends on the option you choose.
What days does this tour run?
According to the operator’s current schedule, it runs on Mondays, Tuesdays, Wednesdays, Thursdays, Fridays, and Saturdays, starting at 8:15 AM.
How much does this tour cost for children?
Children aged 4–11 pay from $183, adults from $286. Infants go free.
Can I cancel this tour for free?
Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.
Is hotel pickup included?
Yes, pickup is offered. We offer pickup service from all accommodation facilities located in the city center. Hotels, B&B's and apartments. Please include, in your reservation, the accommodation name and its address. The time will be at 08.50 AM approxmatively, due to the traffic conditions you could wait 5 - 10 minutes more Pickup points include Hotel Mediterraneo.
What languages is this tour offered in?
The experience is available in EN.
Is this a private or a group tour?
It is a small-group experience with a maximum of 8 participants.
Is the tour suitable for children?
Children must be accompanied by an adult
Will my booking be confirmed immediately?
Yes, bookings are confirmed instantly.
Is this tour worth it?
Travellers rate it 3.8 out of 5 across 13 reviews on Viator and Tripadvisor; it is run by MyloveItaly Travel&Experiences.
Reviews(13)
Reviews collected by Viator and Tripadvisor
H
not worth it, zero professional ,
M
This is a 'must do' when...
This is a 'must do' when visiting Rome! Skip the line with a guide is the easiest and fastest entry. Absolutely magnificent! Our host, Andree was very knowledgeable and kind. Bravo!
A
it was a little...
it was a little disorganized and too many hand offs We had 4 guides and the guy from Bangladesh walked too fast for the group of 60year old plus and had the wrong names on the list and we almost didn’t get into the museum and the entire area was just too crowded but the end result for us were good the Skip the Line pass was worth it
K
Excellent
Guide was amazing. He was very very friendly, accommodating and caring for all passengers. Would recommend them again
T
Tour left us stranded in a foreign country
I am giving this trip zero stars. The ticket issued without any direction to the meeting point. It wasn’t until after I placed a phone call to the tour guide that I found out we had to take a shuttle bus for 1/2 hour to meet them. So we took the shuttle bus to meet them and without so much as a phone call, the tour departed without us. Now Viator is treating us as a no show and will not refund the $500 spent on the tour. Viator you need to get your act together and hire reputable tour companies and stand behind your clients. Terrible customer service and communication. We will be cancelling all of our booked tours with you.
E
Magnifico.
Professional service provided by Nikki to and from Rome. Alesia was the best tour guide very knowledgeable offered great information about the points of interest in the Vatican Sistine chapel and St Peter’s Basilica.
1 people found this helpful
F
The Vatican and Rome Tour
Our private driver, Mirko, was wonderful! He got us to Rome / the Vatican City early, and our party of 7 had time to enjoy some coffee and croissants before the Vatican museum tour. After the tour, we were able to stop by the colosseum for photos. We were able to stop by for a quick bite on the way back to the cruise ship on-time!
1 people found this helpful
V
Canceled day of
Tour company told us the day before the excursion they were unable to get tickets to the Vatican. Then Viator sent confirmation email and ticket barcode for excursion. Called And texted tour company to verify trip with no answer. Finally 45 mins before trip was to begin, the tour company responded and told us they have cancels and will refund us…45 mins before we were supposed to meet. We were only in port for the day and had to scramble to figure what to do with our day
M
Awesome trip to Vatican City!!
Michangelo's exhibit of David and his other sculptures was very impressive. Although very crowded we loved the Sistine Chapel and going to the Bassicillca and seeing the statues surrounding St Peter's Square.
Operator response
Sistine chapel and Michelangelo's David and so on are unique in the world and it is normal is crowd of people! please let us know if somethings went wrong with our services thank you
I
Our review
The tour guide was excellent, knowledgeable, and helpful. The driver was rude, late, and unprofessional.
Operator response
Dear Ivette Next time, if you don’t want to get angry wait other customers taking pictures in St Peter’s Square, book a private tour. With a shared tour you must also respect the wishes of the other people. Thank you
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from$286
3.8(13) Free cancellation