excurgo
DestinationsToursBlog
Excurgo earns a commission when you book through our links to Viator, at no extra cost to you.
Powered byViator
excurgo

Tours and experiences worldwide from Viator. Compare them here and book on Viator — no extra fees.

Company
  • About Us
  • Blog
  • Partner With Us
Travellers
  • Support 24/7
  • Cancellation
  • FAQ
Explore
  • All Tours
  • Best Tours
  • Destinations
  • Things to Do
  • Tour Deals
  • Tour Price Index
  • About Us
  • Blog
  • Partner With Us
  • Support 24/7
  • Cancellation
  • FAQ
  • All Tours
  • Best Tours
  • Destinations
  • Things to Do
  • Tour Deals
  • Tour Price Index
© 2026 Excurgo. Tour aggregator powered by Viator.
PrivacyTermsCookies
Tours/Cuenca/Excursion to the Enchanted City

Excursion to the Enchanted City

4.8(97)Cuenca4 hours
VIATOR5.0(1)TRIPADVISOR4.8(96)
Excursion to the Enchanted City
Excursion to the Enchanted City
Excursion to the Enchanted City
Excursion to the Enchanted City
Excursion to the Enchanted City
+2 photos
Excursion to the Enchanted City
Excursion to the Enchanted City
Excursion to the Enchanted City
Excursion to the Enchanted City
Excursion to the Enchanted City
Excursion to the Enchanted City

At a glance

Duration
4 hours
Location
Cuenca, Ecuador
Rating
4.8 / 5 · 97 reviews
Languages
ES
Group
Small group, up to 54
Cancellation
Free cancellation up to 24 hours before
Hotel pickup
Available
Confirmation
Instant
Ticket
Mobile or paper ticket accepted
Operator
Mirando pa Cuenca - Visitas y excursiones guiadas

Description

After pick-up at your accommodation in Cuenca, we will set off for the famous Enchanted City, one of the most surprising natural places in the Natural Park of the Serranía de Cuenca. Accompanied by our guides, we will tour this incredible karst landscape discovering its curious rock formations and the histories and curiosities hidden in this unique place. Before returning to Cuenca, we will stop at the Ventano del Diablo, a stunning natural viewpoint with spectacular views over the muzzles and forests of the Serranía.

Tour Options

Excursion Ciudad Encantada

Pickup included

Itinerary

Ventano del Diablo
30 min

We will enjoy the breathtaking views offered by Ventano del Diablo, in a karst landscape model for millions of years by the action of natural agents.

Ciudad Encantada
Admission included100 min

Our guides will show the charm, magic and natural environment that the Enchanted City offers us, located in the natural park of the Serranía de Cuenca.

What's included

Included
All Fees and Taxes

Pickup Locations & Times

Pick up at all hotels and at the AVE station.

Traveller Ratings

Reviews collected by Viator and Tripadvisor

4.8
97 reviews
5
87
4
6
3
1
2
1
1
2

Important Information

  • Specialized infant seats are available
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Suitable for all physical fitness levels

Cancellation

For a full refund, cancel at least 24 hours before the scheduled departure time.

1+ days before100% refund
0–1 days before0% refund

Frequently asked questions

How long does Excursion to the Enchanted City take?

Excursion to the Enchanted City lasts about 4 hours. The itinerary has 2 stops.

Can I cancel Excursion to the Enchanted City for free?

Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.

Is hotel pickup included?

Yes, pickup is offered. Pick up at all hotels and at the AVE station. Pickup points include NH Ciudad de Cuenca, Hotel Convento Del Giraldo.

What languages is Excursion to the Enchanted City offered in?

The experience is available in ES.

Is this a private or a group tour?

It is a small-group experience with a maximum of 54 participants.

Is the tour suitable for children?

Specialized infant seats are available

Will my booking be confirmed immediately?

Yes, bookings are confirmed instantly.

Is Excursion to the Enchanted City worth it?

Travellers rate it 4.8 out of 5 across 97 reviews on Viator and Tripadvisor; it is run by Mirando pa Cuenca - Visitas y excursiones guiadas.

Reviews(97)

Reviews collected by Viator and Tripadvisor

A
agustinm23
September 6, 2026 · via Tripadvisor
Good

Very interesting. Guide with humor

U
usunyun
August 26, 2026 · via Tripadvisor
Super guide.

The place is beautiful, but most importantly, the guide who assisted us was super. We traveled with a 4-year-old girl and he made her interested so that it would be enjoyable for her. Overall a 10 out of 10

Operator response

Muchas gracias! Trasladamos la opinión al equipo y un saludo!

S
S6927QUcristinad
August 6, 2026 · via Tripadvisor
Must-visit

The visit was wonderful. You shouldn't leave Cuenca without doing this visit. And with Stefano as a guide, it was great, friendly, approachable, and super educational.

Operator response

Hola! Gracias. Nos encanta que hayas disfrutado de la actividad y trasladamos la opinión al guía. Un afectuoso saludo

N
Nuria R
August 3, 2026 · via Tripadvisor
Learning to know the stones

The excursion has the perfect route and duration. The guide, Estéfano, was without a doubt the soul of this excursion, due to his extensive knowledge, great sense of humor, and way of interacting with the group. A total success!

Operator response

Muchas gracias! Trasladamos la opinión a Estefano. Un afectuoso saludo

9
915gemah
April 15, 2026 · via Tripadvisor
Always with guidance is better

Interesting what they tell us about the formations and characteristics of the place, as well as legends and their raison d'etre. It was very pleasant

Operator response

Muchísimas gracias. Os esperamos para seguir enseñándoos Cuenca en vuestra próxima estancia. Un saludo!

F
Fernando I
December 16, 2025 · via Tripadvisor
Highly Recommended with Estefano

A great excursion guided by a splendid, friendly and very knowledgeable guide: Recommended stephane, to repeat

Operator response

Muchísimas gracias! Trasladamos su opinión al equipo. Un afectuoso saludo.

E
estebanbT6337EF
August 15, 2025 · via Tripadvisor
A magical place with a luxury guide

A spectacular place and a guide, Estefano, super attentive and super nice... despite the hangover, it was nice to hear your explanations and your advice. A very pleasant experience

M
mariabP6528YB
May 8, 2025 · via Tripadvisor
A great company

Great overnight visit and view to Enchanted City! Fun and didactic. A great company to know Cuenca.

Operator response

Muchas gracias! Para nosotros fue un placer. Hasta la próxima!

6
63martar
October 27, 2024 · via Tripadvisor
Our recommendation as a must if you visit Cuenca

We hired the guided tour to the Enchanted City and it was, without a doubt, the best choice. We were picked up by the guide (Estefano) next to our hotel and from the beginning he started telling us anecdotes and curiosities of the Cuenca mountain range. We stopped at the Devil's window, super nice and interesting, and when we arrived in the Enchanted City the guided tour began. We want to thank Estefano especially because he spent two hours without stopping talking and entertaining us with a lot of information about the history of that place, the orography, the fauna, the flora... all with a super close and fun language. You could see that he enjoyed that visit and that enjoyment infected the rest of the group; we were hooked for two hours on their stories. The Enchanted City is spectacular but we found it very important to have a good guide to enjoy the experience 100%. Thank you very much to Estefano and the rest of the Mirando pa Cuenca team for this amazing activity!

Operator response

Muy buenas! Nos alegra que hayan disfrutado de la experiencia. Trasladamos la opinión al guía. Muchas gracias a ustedes y os esperamos para la próxima.

S
Shene_M
September 16, 2024 · via Viator
Great excursion to the enchanted city!

Our guide went all out to share his knowledge about the place with us. Really appreciated his extra effort to make us feel welcome and understand what we were looking at! Communication with the tour company was also good, they called to confirm the pick up location and time the day before.

Operator response

Thank You so much. It was a pleasure!

4.8(97)
Duration4 hours
LanguagesES
ConfirmationInstant
Check availability on Viator →
Booked and paid on Viator.com
Free cancellation up to 24 hours before

For a full refund, cancel at least 24 hours before the scheduled departure time.

No booking fees from Excurgo
Payment and confirmation are handled by Viator
Excurgo support 24/7

Excurgo earns a commission from Viator when you book through this link, at no extra cost to you.

Compare similar tours in Cuenca

  • Lowest price: Cuenca Half-Day City Tour Including Panama Hat Factory — $35
  • Best rated: Cajas National Park Small-Group tour from Cuenca — 5.0 (232 reviews)
  • Shortest: Excursion to the Enchanted City — 4 hours
TourDurationRatingPrice
Excursion to the Enchanted CityExcursion to the Enchanted City4 hours 4.8 (97)—
Amazing Cajas National Park Tour from CuencaAmazing Cajas National Park Tour from Cuenca7–8 hours 4.9 (263)$47View
Cajas National Park Small-Group tour from CuencaCajas National Park Small-Group tour from Cuenca7–8 hours 5.0 (232)$48View
Cajas National Park Half Day Tour from CuencaCajas National Park Half Day Tour from Cuenca4h 20min 4.9 (187)$39View
Full-Day Ingapirca, Gualaceo & Chordeleg from CuencaFull-Day Ingapirca, Gualaceo & Chordeleg from Cuenca9 hours 4.9 (180)$63View
Full-Day Tour, Ingapirca Archaeological Site and Incan mountain face from CuencaFull-Day Tour, Ingapirca Archaeological Site and Incan mountain face from Cuenca7–8 hours 5.0 (168)$54View
Cuenca Half-Day City Tour Including Panama Hat FactoryCuenca Half-Day City Tour Including Panama Hat Factory4 hours 4.9 (94)$35View
4.8(97) Free cancellation
Check availability