the best driver ever
MAGEN was the best driver. he took me everywhere i needed to go, drove safety and skilfully and ensured i had plenty of time to explore. he was patient and very informative. i would say Magen is the best driver full stop.
Operator response
Thank you so much for your wonderful feedback! We're delighted to hear that Magen made your trip so enjoyable. His safe driving, patience, and dedication to ensuring you had enough time to explore truly reflect the service we strive to provide. Your kind words and recognition mean a lot to us, and we will definitely share your compliments with Magen. We look forward to welcoming you again on your next visit!
Great way to see all the sites efficiently
This tour is marketed as a private tour with a local guide, but my experience felt closer to having a private driver than a guided tour.
My driver was very kind and punctual, and I appreciated how efficiently we were able to cover many of the city’s major sites. It was a convenient way to see a lot in a short amount of time.
However, I was hoping for more depth in terms of history and cultural context. While the driver could point out locations and give basic information, he wasn’t able to answer many of my questions. If you’re looking for a more educational or in-depth guided experience, this may not fully meet those expectations.
That said, if your goal is to get a broad overview of the city comfortably and efficiently, this tour works well. It may just be worth clarifying what “local guide” means in this context.
Operator response
Thank you for sharing your thoughtful feedback and for rating your experience with us.
We’re glad to hear that you appreciated the driver’s punctuality, kindness, and the efficiency of covering many of the city’s highlights comfortably. It’s great to know that the tour was convenient and helped you see a broad overview in a short time.
At the same time, we sincerely apologize that the experience did not fully meet your expectations regarding in-depth guidance. We understand how important it is to have rich historical and cultural insights during a tour, and we regret that this aspect fell short for you. Your comments about the distinction between a “driver” and a “local guide” are especially valuable, and we will use this feedback to better clarify our tour descriptions and improve guide training moving forward.
We truly appreciate your balanced perspective, and we hope to have the opportunity to provide you with a more enriching guided experience in the future.
Highly Recommended
It was a wonderful way to see and experience some of the best places this city has to offer. My tour guide was very knowledgeable, professional and friendly. I would highly recommend this tour and this guide. I didn't get the spelling but I believe it was Viki.
Operator response
"Thank you so much for your kind words! We're thrilled to hear you had a great experience with us."
