For travelers already on PDC, the meeting point will be at the Overseas Pier, if near the departure point
Description
Our experience begins with transportation from your hotel to the
maritime terminal of Playa del Carmen where we will take the ferry to cross to the island, upon arrival a boat will be waiting for us to take us to visit 2 reefs (Palancar and Colombia), we will continue our tour and go to the beautiful beach “El Cielo” where You will be able to observe dozens of starfish at a depth of no more than 3 meters,
We will continue the tour to El Cielito beach where the depth of the sea is no greater than 1 meter, there you can observe manta rays and fish that will cross your feet, an experience that you cannot miss, we will end our tour on the Island of Cozumel where you will have free time after eating at the restaurant where you can delight your palate with a unique seasoning, we finish the tour at the doors of your hotel again.
Schedule & prices
Runs
Every day
Start times
7:00 AM and 8:00 AM
Next available
Fri, Nov 6
Adult (ages 11+)
$168
Child (ages 4–10)
$158
Infant (ages 0–3)
Free
Prices change with the date; the lowest is shown.
From the operator’s live schedule on Viator, checked Nov 5.
Tour Options
Heaven by boat 4 hours
Duration: 4 hours: The tour lasts 4hrs. Transfers may vary depending on the hotel or departure point as well as passengers in the booking
Food and beverages: Fish ceviche snack. Fruit. 2 beers per person. Free bar of daisy and tequila. Soft drinks, bottled water.
4 points to visit: 2 reefs (Palancar and Colombia). Heaven and Heaven. Includes snorkeling equipment. 40 min free in Cozumel
Boat tour: For this service the tour is done by boat.
Pickup included
Cozumel transparent boat
Food and beverages: Box lunch (sandwich, juice, biscuit and juice) 1 water and 2 beers on board. 1 dish and flavor water to choose from in the restaurant.
Points to visit: Boat tour 1 hour and 30 min. 20min snorkel on the Legos Reef. 2hrs free in Cozumel.
Transparent boat: This tour does NOT include the visit to Heaven, Palancar and Colombia, however they have the tour in a transparent boat
Pickup included
The Sky Playa del Carmen 4 hours
Tour from PDC: The traveler will have to show up at the dock, in case they want transportation from their hotel, they will have to pay 5 dollars.
Duration: 4 hours: The tour lasts 4hrs. Transfers may vary depending on the hotel or departure point as well as passengers in the booking
Food and beveraged: Fish ceviche snack. Fruit. 2 beers per person. Free bar of daisy and tequila. Soft drinks, bottled water.
4 points to visit: 2 reefs (Palancar and Colombia). Heaven and Heaven. Includes snorkeling equipment. 40 min free in Cozumel
Boat tour: For this service the tour is done by boat
Pickup included
Heaven, by catamaran 5 hours
Duration: 5 hours: The tour takes 5hrs. Transfers may vary depending on the hotel or departure point, as well as passengers in the booking.
Food and beverages: Free bar of margaritas and beers. Bottled water and soft drinks. Fruit. Dishes: roast chicken and rice
4 points to visit: 2 reefs (Palancar and Colombia). Heaven and Heaven. Includes snorkeling equipment. 40 min free in Cozumel
Catamaran: For this service the tour is done by catamaran
Pickup included
Itinerary
Cozumel
40 min
If you chose the option with a stop in Cozumel. They will visit this quiet island where they will have free time to tour the area, take pictures and eat in the restaurant.
Parque Nacional Arrecifes de Cozumel
Admission included25 min
You will appreciate the wonders of one of the largest reefs, accompanied by a guide.
Playa El Cielo Cozumel
Admission included20 min
You will have a moment of relaxation on this beautiful beach, with its calm and crystalline waters.
Palancar Reef
Admission included20 min
One of the snorkels that will take you to know the Palancar reef.
Columbia Reef
Admission included20 min
They will enjoy snorkeling in the Colombia reef, with all the necessary equipment to carry out this activity.
What's included
Included
Bottled water, soft drinks and margaritas
Soda/Pop
Bottled water
Use of Snorkelling equipment
Air-conditioned vehicle
Dock tax included
Depends on your choice
Pickup Locations & Times
Not all hotels offer pick-up, it is important to verify when making the reservation, if you are in an Airbnb or others (Puerto Morelos / Playa del Carmen), a hotel or starting point will be established as a reference.
Travelers must arrive 10 minutes before the assigned pick-up time, since if they are not in the hotel lobby or previously established meeting point, a NO SHOW will be made and the transportation will not be able to pick them up again.
Traveller Ratings
Reviews collected by Viator and Tripadvisor
3.8
12 reviews
5
8
4
0
3
0
2
2
1
2
How it compares in Playa del Carmen
Starting price $168 is 12% above the typical $150 for tours of similar length in Playa del Carmen
Excurgo comparison of 1,361 Viator tours, recalculated daily.
Important Information
Public transportation options are available nearby
Infants are required to sit on an adult’s lap
Travelers should have at least a moderate level of physical fitness
Cancellation
For a full refund, cancel at least 24 hours before the scheduled departure time.
1+ days before100% refund
0–1 days before0% refund
Frequently asked questions
How long does El Cielo Cozumel take?
El Cielo Cozumel lasts about 5h 30min. The itinerary has 5 stops.
How much does El Cielo Cozumel cost?
Prices start at $168 per person for this Playa del Carmen experience, booked through Viator with the price shown before checkout. There are 4 booking options, so the final price depends on the option you choose.
What days does El Cielo Cozumel run?
According to the operator’s current schedule, it runs every day, starting at 7:00 AM and 8:00 AM.
How much does El Cielo Cozumel cost for children?
Children aged 4–10 pay from $158, adults from $168. Infants go free.
Can I cancel El Cielo Cozumel for free?
Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.
Is hotel pickup included?
Yes, pickup is offered. Not all hotels offer pick-up, it is important to verify when making the reservation, if you are in an Airbnb or others (Puerto Morelos / Playa del Carmen), a hotel or starting point will be established as a reference.
Travelers must arrive 10 minutes before the assigned pick-up time, since if they are not in the hotel lobby or previously established meeting point, a NO SHOW will be made and the transportation will not be able to pick them up again. Pickup points include JW Marriott Cancun Resort & Spa.
What languages is El Cielo Cozumel offered in?
The experience is available in EN, ES.
Is this a private or a group tour?
It is a small-group experience with a maximum of 17 participants.
Is the tour suitable for children?
Infants are required to sit on an adult’s lap
Will my booking be confirmed immediately?
Yes, bookings are confirmed instantly.
Is El Cielo Cozumel worth it?
Travellers rate it 3.8 out of 5 across 12 reviews on Viator and Tripadvisor; it is run by krea travel.
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