FRAUD!!! Jubilant the tour guide STOLE OUR MONEY. DO NOT BOOK WITH THIS TOURRR COMPANY!!! Refund our money NOW!





Eiffel Tower Summit experience like never before with reserved summit access and the personal touch of a small group tour. Enjoy a seamless journey to the top of Paris’ most iconic landmark. Led by a knowledgeable, English-speaking guide, this experience offers fascinating insights, incredible views, and the chance to explore every level of the Eiffel Tower, including the summit. Perfect for first-time visitors or returning travelers looking for a deeper understanding of the city, this tour combines convenience, storytelling, and unforgettable photo opportunities.
Prices change with the date; the lowest is shown.
Out at sunset: the 4:30 PM departure is under way when the sun sets, around 5:41 PM in the coming weeks.
In demand: 778 of the next 870 departures are already sold out.
From the operator’s live schedule on Viator, checked Oct 13.
After meeting your guide near the Eiffel Tower, you’ll walk together to the entrance, where your reserved access ticket lets you bypass the general lines. Your guide will begin by sharing the history of the Eiffel Tower — from its controversial beginnings in 1889 to its rise as a global symbol of Paris. You’ll ride the elevator to the second floor, where panoramic views of the city stretch out in every direction. Your guide will point out key landmarks like the Louvre, Notre-Dame, the Seine River, Montmartre, and the Arc de Triomphe, bringing the city’s layout and history to life. Next, you’ll continue up to the summit — the highest point in Paris — for even more breathtaking views. You’ll have the chance to see Gustave Eiffel’s restored office and enjoy the peaceful, awe-inspiring perspective from above the Parisian skyline. Throughout the experience, you’ll have time for photos and questions, making this not just a visit, but a meaningful memory.
Reviews collected by Viator and Tripadvisor
Excurgo comparison of 4,615 Viator tours, recalculated daily.
For a full refund, cancel at least 24 hours before the scheduled departure time.
Eiffel Tower Summit Reserved Access Small Group Tour lasts about 1h 30min. The itinerary has 1 stop.
Prices start at $102 per person for this Paris experience, booked through Viator with the price shown before checkout. There are 3 booking options, so the final price depends on the option you choose.
According to the operator’s current schedule, it runs every day, with 29 departures a day between 9:00 AM and 9:30 PM.
Children aged 4–11 pay from $102, adults from $102. Infants go free.
It can: 778 of the next 870 departures are already sold out, so booking ahead is a good idea.
Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.
The meeting point is Find our host at the meeting point provided with white flag written "Tourrr.com". However, our host will contact you prior day. Feel free to contact us for any information. Hotel pickup is not part of this experience.
The experience is available in EN, IT, ES.
It is a small-group experience with a maximum of 15 participants.
Specialized infant seats are available
Yes, bookings are confirmed instantly.
Reviews collected by Viator and Tripadvisor
FRAUD!!! Jubilant the tour guide STOLE OUR MONEY. DO NOT BOOK WITH THIS TOURRR COMPANY!!! Refund our money NOW!
We booked and paid for a guided tour with an Italian guide for 6 people, but we ended up with a guide who didn't speak 1 word of Italian and only 5 tickets for the tower, so we had to wait in line again to get the last missing ticket. Inconvenience
We got stood up and could not go on the tour. Operator did not answer the phone!! Terrible service. We waited in the area for an hour before so as not to be late! RUINED our night in Paris. Refund isn't even enough to make up for the lost time and disappointment!! Would leave 0 stars but site wouldn't post review then.
Not only did this tour company not show up when they were expected to, but they did not answer the phonE, EVER! Viator made me wait another 20 minutes before I was even allowed to buy my own tickets before issuing the refund. We waited in the area for an hour before so as not to be late. Ruined our one night in Paris.. Terrible experience!! Stay far far away from this tour!
Tour guide never showed up. If I could give 0 stars, I would. We were confirmed the day before by text. So they had our contact information.
Thank you for sharing your feedback with us, and we are truly sorry for the frustration and disruption you experienced during your time in Paris. Having a guide fail to show up for your Eiffel Tower Summit Reserved Access Small Group Tour is completely unacceptable, especially after receiving a text confirmation the day before. We understand how disappointing it is to spend valuable vacation time waiting at a meeting point when your contact details were already on file. We are immediately investigating this situation with our local operations team to determine what went wrong and ensure this communication failure is addressed. We sincerely apologize for ruining your experience and for falling far short of the service standard you expected.
Alexandra was a lovely guide. Very informative and helpful.
Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that Alexandra provided such an informative and helpful experience during your visit. Delivering an engaging and smooth visit is always our goal, so it is wonderful to know our team hit the mark. We truly appreciate you joining our Eiffel Tower Summit Reserved Access Small Group Tour and hope to welcome you back to Paris on your next adventure!
Absolutely terrible experience. I booked a guided Eiffel Tower Summit tour for 9:30 PM, and I had plans before that. Since it was my last day in Paris, the timing was very important. Just a few hours before the tour, they suddenly emailed me saying the time had been changed to 7:30 PM, forcing me to cancel my plans. What made the experience even worse was the queue. People who didn’t have tickets and wanted to buy them on the spot had a much shorter line than we did. Because the tour company gave us e-tickets, we had to stand in an extremely long queue for hours. I specifically chose this tour because they advertised reserved tickets and claimed there would be no need to wait in long lines. I paid over €100 for a guided Summit tour, but the “guided” part lasted only about 3–4 minutes. The guide briefly explained who built the Eiffel Tower, handed us the tickets, said goodbye, and left us on our own. After waiting for over two hours, Eiffel Tower staff informed us that the summit was closed for the day and told us to contact the agency for a refund. I immediately contacted both the agency and the guide, but they refused to refund me. I paid for a guided summit experience but received neither a proper guided tour nor access to the summit. This was a complete waste of time and money and a very disappointing way to spend my last day in Paris. I would not recommend this company to anyone.
Thank you for taking the time to share your detailed feedback. We are deeply sorry to hear about the distressing series of events you experienced on your final day in Paris, from the last-minute time change and long queue delays to the truncated guided portion and the ultimate closure of the Summit. When a tour promises reserved access and a guided Summit experience, failing to deliver on both while refusing to issue a refund when the Summit itself is closed by monument staff is completely unacceptable. We understand how disappointing and frustrating this was, especially when it impacted your broader travel schedule and budget. We take service failures, inaccurate activity descriptions, and unfulfilled inclusions very seriously. We strongly urge you to reach out directly to our customer support management team with your booking details so this case can be escalated immediately, reviewed in detail, and properly resolved.
Bad, because they never called me; I arrived at the meeting point and they did not show up, without notice. And nobody talks to me about the refund.
Gracias por hacernos llegar sus comentarios. Lamento profundamente saber que su guía no se presentó en el punto de encuentro, que no recibió ninguna notificación previa y que aún no ha obtenido respuesta respecto a su reembolso. Comprendemos perfectamente lo frustrante y molesto que resulta perderse esta visita y quedar sin asistencia en el momento. Que una excursión no se lleve a cabo sin previo aviso y que se demore la atención sobre su reembolso es un fallo operativo grave que no refleja el nivel de servicio que nos esforzamos por ofrecer. Le solicitamos encarecidamente que se ponga en contacto directamente con nuestro equipo de gestión de atención al cliente indicando su número de reserva. Escalaremos su caso de manera prioritaria para revisar lo sucedido con el operador local y garantizar que la tramitación de su reembolso se gestione a la mayor brevedad.
Abigail was a great guide. She gave an interesting insight on Eiffel tower about its history and how is it maintained today. The meeting point could have been nearer to the entrance of Eiffel instead of a bit farther away. I must say for the group who joined at the pickup, it was confusing as especially the number of the building was not visible and the restaurant name which was mentioned in the app for Meeting point was not seen But overall it was a good experience with Abigail as our tour guide
Thank you so much for the detailed 4-star review and valuable feedback! We are delighted to hear that Abigail was such a great guide and that you enjoyed her insights into the Eiffel Tower's rich history and ongoing maintenance. We also sincerely appreciate your constructive note regarding the meeting point location and signage. Finding the starting point should always be stress-free, and we understand how confusing it can be when building numbers or restaurant names are difficult to spot from the street. We are sharing your comments directly with our Paris operations team to review the instructions and see how we can make the meeting location clearer and easier to locate in the booking details. Thank you again for choosing us for your trip to Paris, and we hope to welcome you on another tour with us in the future!
Abigail was amazing very good
Thank you so much for the wonderful 5-star review! We are delighted to hear that you had such a great experience with Abigail. She takes great pride in delivering engaging and memorable private tours, and she will be thrilled to hear your kind words. We truly appreciate you sharing your feedback, and we hope to welcome you on another guided tour during your next visit to Paris!
| Tour | Duration | Rating | Price | |
|---|---|---|---|---|
Eiffel Tower Summit Reserved Access Small Group Tour | 1h 30min | 3.7 (82) | $102 | |
Eiffel Tower Reserved Access Guided Tour with Optional Summit | 1h 30min | 4.6 (3,657) | $57 | View |
Eiffel Tower Reserved Access Tour up to the 2nd Floor or Summit | 1h 30min | 5.0 (95) | $79 | View |
Eiffel Tower Elevator Reserved access & Optional Summit & Cruise | 2–3 hours | 4.5 (180) | $78 | View |
Paris: Eiffel Tower Summit Small-Group Guided Tour Max 6 People | 2 hours | 5.0 (136) | $147 | View |
Eiffel Tower Lift Reserved Access Top or 2nd Floor -Max 10guests. | 2 hours | 4.8 (109) | $73 | View |
Eiffel Tower Private Guided Experience & Summit Access | 1–2 hours | 4.7 (106) | $251 | View |