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Tours/Heraklion/E-Ticket to Heraklion Archaeological Museum with Audio Guide

E-Ticket to Heraklion Archaeological Museum with Audio Guide

4.1(34)Heraklion2 hours
VIATOR3.9(7)TRIPADVISOR4.1(27)
E-Ticket to Heraklion Archaeological Museum with Audio Guide
E-Ticket to Heraklion Archaeological Museum with Audio Guide
E-Ticket to Heraklion Archaeological Museum with Audio Guide
E-Ticket to Heraklion Archaeological Museum with Audio Guide
E-Ticket to Heraklion Archaeological Museum with Audio Guide
+5 photos
E-Ticket to Heraklion Archaeological Museum with Audio Guide
E-Ticket to Heraklion Archaeological Museum with Audio Guide
E-Ticket to Heraklion Archaeological Museum with Audio Guide
E-Ticket to Heraklion Archaeological Museum with Audio Guide
E-Ticket to Heraklion Archaeological Museum with Audio Guide
E-Ticket to Heraklion Archaeological Museum with Audio Guide
E-Ticket to Heraklion Archaeological Museum with Audio Guide
E-Ticket to Heraklion Archaeological Museum with Audio Guide
E-Ticket to Heraklion Archaeological Museum with Audio Guide

At a glance

Duration
2 hours
Price from
$36 / person
Location
Heraklion, Greece
Rating
4.1 / 5 · 34 reviews
Languages
DE, EN, IT, FR
Group
1–15 pax
Cancellation
See policy below
Confirmation
Instant
Ticket
Mobile or paper ticket accepted
Operator
Clio Muse Tours

Description

Experience the Heraklion Archaeological Museum at your own pace with a pre-booked e-ticket and a fascinating self-guided audio tour on your smartphone. Receive your ticket by email, download the app, and the audio tour on your phone before your visit, and travel back in time to experience the masterpieces of Minoan art. Choose the slot you prefer, put on your headphones and explore representative artefacts from all periods of Cretan prehistory and history, covering a chronological span of over 5,500 years from the Neolithic period to Roman times through the power of storytelling and learning historical information and uncommon stories and anecdotes from the ancient times. The tour’s content results from in-depth research squeezed into brief original stories that will make your visit both engaging and informative. The audio tour can be used repeatedly, anytime, before or after your visit.

Schedule & prices

Runs
Every day
Start times
11 times a day, 8:00 AM–6:00 PM
Next available
Thu, Oct 8
Adult (ages 25–64)
$36

Out at sunset: the 5:00 PM departure is under way when the sun sets, around 6:38 PM in the coming weeks.

From the operator’s live schedule on Viator, checked Oct 7.

Tour Options

E-Ticket to Heraklion Archaeological Museum with Audio Guide

Itinerary

Heraklion Archaeological Museum

Enjoy a hassle-free visit to the Heraklion Archaeological Museum with an entry e-ticket and discover its riveting stories with an audio tour, downloadable on your phone.

What's included

Included
Offline content (text, audio narration and maps)
Self-guided audio tour for your smartphone (Android & iOS)
Adult entry ticket to Heraklion Archaeological Museum
You will receive an email with instructions to download your audio.
Not included
Live Guide
Smartphone or headphones
Food and drinks
Transportation
NOTE: Viator voucher is not your ticket. Check your email for ticket instructions.

Traveller Ratings

Reviews collected by Viator and Tripadvisor

4.1
34 reviews
5
19
4
9
3
0
2
2
1
4

How it compares in Heraklion

  • Starting price $36 is 55% below the typical $80 for tours of similar length in Heraklion

Excurgo comparison of 430 Viator tours, recalculated daily.

Important Information

  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Public transportation options are available nearby
  • Transportation options are wheelchair accessible
  • Suitable for all physical fitness levels
  • Please be aware that there may be long queues at the entrance, so you might need to wait before entering.
  • Ensure that your smartphone is fully charged and that you bring your headphones
  • After booking, you will receive an email with further instructions on how to access and download your audio tour, so please check your email spam folder for this message
  • Download the ticket and audio tour while on WIFI before your visit as your, mobile signal may be weak at the site
  • Please note that your Viator Voucher is not your entry ticket

Cancellation

All sales are final. No refund is available for cancellations.

0+ days before0% refund

Frequently asked questions

How long does E-Ticket to Heraklion Archaeological Museum with Audio Guide take?

E-Ticket to Heraklion Archaeological Museum with Audio Guide lasts about 2 hours. The itinerary has 1 stop.

How much does E-Ticket to Heraklion Archaeological Museum with Audio Guide cost?

Prices start at $36 per person for this Heraklion experience, booked through Viator with the price shown before checkout. There is 1 booking option, so the final price depends on the option you choose.

What days does E-Ticket to Heraklion Archaeological Museum with Audio Guide run?

According to the operator’s current schedule, it runs every day, with 11 departures a day between 8:00 AM and 6:00 PM.

Can I cancel E-Ticket to Heraklion Archaeological Museum with Audio Guide for free?

All sales are final. No refund is available for cancellations.

What languages is E-Ticket to Heraklion Archaeological Museum with Audio Guide offered in?

The experience is available in DE, EN, IT, FR, ES.

Is the tour suitable for children?

Infants and small children can ride in a pram or stroller

Is the tour wheelchair accessible?

Wheelchair accessible Transportation options are wheelchair accessible

Will my booking be confirmed immediately?

Yes, bookings are confirmed instantly.

Is E-Ticket to Heraklion Archaeological Museum with Audio Guide worth it?

Travellers rate it 4.1 out of 5 across 34 reviews on Viator and Tripadvisor; it is run by Clio Muse Tours.

Reviews(34)

Reviews collected by Viator and Tripadvisor

B
bhlraven1916
August 24, 2026 · via Tripadvisor
Great museum, think about the ticket

Heraklion Archaeological Museum with Clio Muse Tours was a great experience. They were very professional, communicated well, and did an excellent job providing information throughout the tour. The museum itself is fantastic. Clio Muse charged $37, while you can purchase admission at the main entrance for €20, saving about $14. However, you risk long lines, especially when cruise ships are in port. Overall, a great experience. I highly recommend visiting the museum!

Operator response

Hello, and thank you for your feedback! We are glad to hear you enjoyed your tour with us, especially the convenience of avoiding the ticket queues at the venue. We hope the audio guide added value to your visit, and we look forward to welcoming you again! ✨ Warm regards, Claire

3
363kinar
August 24, 2026 · via Tripadvisor
Archaeological. disappointment

No audio. The internet is down. I had to look for an e-ticket 3 times. In other words, it was difficult to find the right one

Operator response

Hallo, en bedankt voor uw feedback. Het spijt ons te horen dat u problemen ondervond met het downloaden van de audiogids en het vinden van uw toegangskaartje. We raden u altijd aan om beide vóór de rondleiding te downloaden, vooral omdat de internettoegang op de locatie mogelijk beperkt is. We zijn van mening dat deze beoordeling de kwaliteit van onze dienstverlening niet volledig weergeeft. Met vriendelijke groet, Claire

G
Global668071
June 5, 2026 · via Tripadvisor
Correspondence Worst

First, you can complete the reservation by specifying the time on the website. I arrived at 10:00 on the day of the reservation but found out that the library was closed in the morning and open at 13:00 on the day of the reservation. The reservation company said it was full last minute? So I received an email asking me to change my time. He was forced to pay a fee for the same day's flight to change the flight time and request a change in the reservation time. I passed three hours until the store opened and went to the counter, but there was a request to show a QR code. There is only a barcode on hand, there is no QR code, it is adjusted with the operator, but there is a reply that you need to download it yourself. Credit card payment at the counter as there is no reply to the email or URL. I eventually received a QR code email around 17:00 on the day. There's nothing but frustration in the first place, either because of poor checking of opening times or because of poor response to same-day time changes.

Operator response

こんにちは。フィードバックをありがとうございます。 ご予定通りにご来場いただけなかったとのこと、大変申し訳ございません。 会場の営業時間や予期せぬ休業は、弊社では制御できない事態です。このような変更が発生した場合は、できる限り速やかにお客様にご連絡し、可能な場合は代替の入場時間をご案内するよう努めております。 新しい入場時間が確定次第、チケットはすぐに発行されました。メールにも記載した通り、予約パートナーから送付されたバウチャーは有効な入場券ではありませんので、実際のチケットは別途送付しておりますので、そちらは無効となります。 ご不便をおかけしたことを深くお詫び申し上げます。貴重なご意見をお寄せいただき、誠にありがとうございます。 敬具 クレア

V
Vivek_B
September 21, 2025 · via Viator
Very poor experience - wasted e-ticket, not accepted at the site, resulting in extra expense for a new ticket.

The e-ticket sent by Viator lacked a valid QR code and was not accepted at the Museum ticket office. As a result, I had to buy a new ticket and would like Viator to reimburse me for the poor experience.

Operator response

Hello and thank you for your feedback. The tickets we provide are official e-tickets issued directly by the institution. It seems you may have tried to enter with a different voucher instead of the valid ticket. We’re sorry for the confusion and hope you still enjoyed your museum visit 🌟 Best, Jo

1
1012DOUG
September 21, 2025 · via Tripadvisor
You cannot leave Crete without a dip in its history

Booking online is certainly a great way to skip the line at the ticket office and the audio guide on your smartphone was invaluable to see and understand the exhibits on display

Operator response

Ciao! 😊 Grazie per il tuo feedback 🌸 Siamo felici che la prenotazione online e l’audioguida ti abbiano aiutato a goderti i reperti ✨ Un caro saluto, Jo

R
Richard L
August 26, 2025 · via Tripadvisor
Pointless

So i bought this for both of us .the audio only worked on one device which is poor. If its not compatible with apple devices dont sell.it to people.. also frankly pay at the museum door fkr half the price and use their app and audio .

Operator response

Thank you for your feedback! 🙏 We’re sorry about the technical issue with the audio guide. It is compatible with Apple devices, though setup issues can sometimes occur. If you could share more details, we’d be happy to help. Hope to welcome you again soon 🌟 Best, Jo

S
S93390
August 19, 2025 · via Tripadvisor
Beautiful museum

Beautiful museum, small but well designed, beautiful rooms, beautiful rooms of Crete , a beautiful discovery for history lovers.

Operator response

Merci beaucoup pour votre retour 🌟 Nous sommes ravis que vous ayez apprécié le musée et sa collection.🙏 Nous espérons vous accueillir à nouveau bientôt ! Cordialement, Jo

T
Tim E
June 12, 2025 · via Tripadvisor
Worth the money and time

Nice place, well organized, easily found in the city centre. The audio tour skips over many displays but that's okay, there are so many items that a full audio tour would take days. Staff is helpful.

Operator response

Hello Tim, and thank you for your feedback! 👋 We're so glad you enjoyed the experience! ✨ If you felt something specific was missing, we'd love to know so we can improve. Please contact us at support@cliomusetours.com. We hope to guide you again in the future! Best regards, Olga

H
hotepibre
December 24, 2024 · via Tripadvisor
Not to be missed

I am passionate about Egyptian and Aegean archaeology and I did a particular study [for the thesis] on the relationship between the two Civilizations in a given historical period. If you feel like it, also read my reviews on the Palaces of Knossos and Festos. As for this Museum I could bore you for a long time [I visited it at least 4 times]. May I only suggest you do not miss it if you come to Heraklion. Here you will find artefacts of unique beauty: from the taurocatapsia fresco (remember? The young man jumping on the bull's horns), the mysterious Disco of Festos, the elegant Bees of Mallia, the equally elegant and famous rython in the form of a bull's head, the Sarcophagus of Hagia Triada. Perhaps many of these things are little known, but after you have admired them we will never forget them, believe me!!

Operator response

Dear traveler, It's always a pleasure to see people passionate about exploring other cultures! We are delighted that you enjoyed the venue, and we look forward to guiding you again on your next adventure. Best regards, Olga, Marketing Dept.

B
bornandbeatrice
September 22, 2024 · via Tripadvisor
A great rise in Minoean history.

Beautiful Collections, a model of the Palace of Knossos and a beautiful museum. In a pleasant atmosphere, the successions of rooms are well organized. The brochures in French and the inscriptions in French on the explanatory panels are missing. Too bad that Crete, being in Europe and welcoming so many French, does not make this effort.

Operator response

Dear Traveler, We’re delighted to hear you enjoyed your visit and found it informative! Thank you for your feedback, and we look forward to guiding you again in the future! Warm regards, Olga, Marketing Dept.

$36/ person
4.1(34)
Duration2 hours
LanguagesDE, EN, IT
ConfirmationInstant
Check availability on Viator →
Booked and paid on Viator.com
Cancellation

All sales are final. No refund is available for cancellations.

No booking fees from Excurgo
Payment and confirmation are handled by Viator
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Excurgo earns a commission from Viator when you book through this link, at no extra cost to you.

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