CSTRents - Naples Segway PT Authorized Tour

Luna was a very nice guide but 1/2 way through the tour the owner/operator who was the lead on the tour requested additional payments because he told me the tour was for 4 people and we only had 2. He wanted to charge me double. He waited until we were the the furthest away from the starting point. When I booked I paid for 2 people. No where on Viator or Tripadvisor does it say you need to have 4 people.This is false advertising. After 20 minutes of arguing and the owner calling me a liar, we walked back to our cruise ship over 20 minutes away. I would pass on this one.

Salvatore is a knowledgeable and delightful tour leader. We thoroughly enjoyed every moment. He went out of his way to make it a great experience.

A wonderful way to discover Naples. Our guide was very nice and knew a lot about the history and nice and interesting places and anecdotes. The raiding was easy and fun. we felt very protected and could realise from the idea of riding and really enjoying the tour. We succeeded to see many interesting things that we went after for farther explore. highly recommended!

I do not recommend trusting your holiday entertainment to CSTRents. We booked and paid for Segway tours in 3 locations (Naples, Palermo and Taormina) and all were cancelled. The bookings were for late April/early May and there was nothing on Viator that indicated there should be trouble. Here’s how the process went for all 3: A) booking made and paid for on Viator. Voucher received. B) within 24-48 hours of the booking, Leo will email you and say there are insufficient people for a tour. We booked for 2 people and made these bookings in February. So it’s hardly surprising others haven’t booked yet, and it’s bizarre they would try and dissuade you from doing so when they make this option available on Viator. C) a couple of days before the booking, Leo will email you again and offer a “private tour” if you double what you have already paid, or a refund So naturally we asked for a refund. I genuinely don’t understand their business model - it’s either incompetent to offer something at a time you’re not going to run it, or extortionate to demand double for what has been advertised. For Naples, we did take up the other option they offered which was a walking tour. The tour was OK - nothing special. And to be honest we covered the same ground and more in the food tour the next day. We just really wanted to do the Segway. Bottom line is DO NOT WASTE YOUR TIME WITH THESE PEOPLE. They won’t deliver. Plan on doing something else with your time.