Chibalam Experience Chichén Itza Ek Balam and Cenote

The places are incredible, and I was able to enjoy it much more thanks to the guide Jorge, who gave us excellent service, and the young woman Mafer is also super attentive. They are also both very helpful.

Cool because we visited several places

An absolute 5-star experience!!!! Huge thanks to our driver Alberto for making the ride so comfortable and safe, and to Jose, Eduardo, and Hector for being top-notch guides. They were incredibly knowledgeable, welcoming, and made sure we had an unforgettable time. Highly recommended

The guide was very kind, respectful, and explained things well

An experience that must be lived, without waste, a whole culture to discover, but doing it with much respect and taking care of every space; we had the best team that made every moment something very special. The young woman Mafer assisted us during the whole tour, the driver Gustavo was very prudent behind the wheel, and our guide Jorge is the best of all; we couldn't have had anyone better, super prepared, and he taught us to love every place, take care of it, and respect it. I have loved every moment at Chichén Itzá.

+3

Really nice put expensive! A whole day thing !

Thank you very much Lalo and the rest of the team for this great experience. No way, I came to the experience 3 years ago and wow, everything has really changed. Thank you for improving your services with us. I had an incredible time 🫂💖

I don't usually write reviews but I would not recommend this company. Despite it being a long drive from Cancun which we knew, we spent more time being advertised and sold things which left us less time to see the sights we had paid to see and made a gimmick. By the time we got to the best parts, I felt absolutely drained by the experience and was Ill so I couldn't enjoy it. Unfortunately, I was ill and warned the guide that I had been vomiting. He said he would look after me and anything I needed they would help. They gave me a giant garbage bag and said I could sit in the front of the bus in case that helps. He asked if there is anything I need and I mentioned some rehydration salts or drink would be great and I requested this twice and he said yes he would get me some but it never came. But he had no problems pouring tequila shots for everyone after claiming to have helped me and then completely ignoring my request. As the bus started I vomited several times intothus gigantic garbage bag which had a hole in it. I asked for another so as to not cover myself in vomit but he said they didn't have any. I asked if I was expected to just sit in my vomit for the next three hours and was met with a. Please don't talk to me like I'm an idiot instead of any sort of compassion in dealing with me like a human being. . They stopped the bus and he went and woke my boyfriend up and spoke to him instead of me. The driver was kind and helped me wash off and provided me with bags. This guide offered no apology. Sorry but you're taking people on a 16 hour bus ride but you have no resources for people like sick bags and all you hCe to offer is a garbage bag with a hole. The sights themselves are beautiful and we had a knowledgeable guide called Ruth to explain the Mayan history to us. Unfortunately, It felt more like a salesday where I needed a literal shower to wash off the nonsense.

They took too much care of us, it was fantastic and the places were wonderful

A very good experience. Recommended Guide Daniel, Hugo and Porfirio the operator