Chacchoben & Bacalar Combo Excursion Costa Maya

Our tour guide Raphael was amazing and told us about the history. It was obvious he has a passion for what he does. Only 2 of us booked and we were so thankful they didn’t cancel us. Any other company would have, however he gave us a private tour of the Mayan Ruins, stopped along side of road to buy fresh honey pineapple, mango, and dragon fruit. It was served to us on the boat at the 7 colors lagoon that was so clear it was white rather than blue! White sand and fresh water and an excellent vibe. We were able to swim there for about an hour in waste to neck deep water. Our boat driver and his daughter were kind. 3rd stop was at Tacos Locos (we chose for the fresh tortillas). Raphael was our tour guide and driver. He spoke excellent English and we always felt safe. With 12 years of experience, it truly showed. We tipped well and he was worth every penny. He even stopped at a local liquor store at our request. 100% recommend this company. Drive between stops are about 30-45minutes each. Coke water and snacks also provided.

Leo was our tour guide and he was very knoledgeable regarding the history of the area and good sense of humor.

Rafael was amazing during our time in Puerto Costa Maya. Very descriptive during our tour of the ruins and had some great stories about the 7 color cenote. He goes above and beyond! He got us some fruit to try and showed us a good place to buy souvenirs! He took care of us.

What a wonderful excursion! Our tour guide, Leo, was excellent. He was very knowledgeable and shared the history and interesting facts about our different stops. The Bacalar Lake was the highlight of our entire trip. The water was so blue and perfect for swimming. I highly recommend this excursion. Also, a big thank you to our driver Erick, who stopped to get us a fresh pineapple to eat on the boat ride, and who drove us everywhere. Thank you for everything.

We had the most amazing experience. Do not pass this tour up. The staff and the experience we received surpassed all my expectations. The ruins were lovely and our tour guide was very knowledgeable. We received so much information on the travel there and at the ruins. we were taken all around in a very comfortable van with snacks and drinks provided throughout the entire tour. After the tour of the ruins, we headed to a delicious taco lunch. Everything was fresh and authentic not just a tourist hotspot. After lunch, we headed to the lagoon. You will be taken out for a tour of the lagoon and swimming in a pontoon boat. I do not have the words to explain the lagoon. It was absolutely breathtaking. I highly recommend making sure to go there. It was the highlight of our entire trip. I need to add a special shout out to our tour guide Carol. She made our tour exquisite. The entire staff was absolutely wonderful, but Carol made our experience. I really cannot say enough wonderful things about this company and our experience for the day. Thank you Carol!

We loved this excursion! It was a nice mix to experience the ruins in Costa Maya and also get some time swimming/lounging the Lake Bacalar. We had a group of 5 and because we were doing both locations (most everyone else with this tour company seemed to be doing just one or the other) we got our own private van and tour guides. We had time for a nice local tacos meal near the lake after we got off the water. We did have to rush through both spots a bit so we could make back to the ship with plenty of time to spare. So my advice would be to get to the tour company as fast as you can so you can beat the rush at the ruins and have enough time to enjoy both spots and the mealtime. We’d definitely recommend the combo tour if your time at port is enough. For reference our ship was gangway down at 12:30pm and gangway back up at 6:30pm. The tour company was excellent and seemed to have a lot of different tours going that day, they seemed like one of the larger/largest companies not affiliated with the cruise line. Very organized and professional operation. The driver and guide was very aware of the time and was careful to make sure we made it back with a nice cushion on return.

Overall good. Communication was smooth. Our guide and driver control time very well. Waited for a bit long for other groups.

Great experience! Highly recommend. Enjoyed the time with Caro as our tour guide

We did the combo tour with Carol and Hassan and it was the best experience we’ve had on an excursion, we were a family of 6 and we had our own bus and was so personable, carol knows all the amazing facts and stories of both places and Hassan was able to drive us and keep us safe the whole trip and also managing time. We definitely recommend their company and won’t stop talking about it for years to come!

We had a private experience for our 14 family members (ages ranging from 2-82) and we all had an amazing experience! Carol was an excellent tour guide who customized our day to accommodate toddler tantrums, limited mobility, the summer heat, etc. We saw spider monkeys at the Mayan ruins, had delicious unlimited snacks/fresh fruit/drinks and lunch, thoroughly enjoyed jumping repeatedly into the Cenote, and the water at Bacalar Lagoon was spectacular! Everyone enjoyed the crystal clear water and had the best day in Costa Maya! Highly recommend this!!!