Cap de Formentor Boat Tour from Puerto Pollensa

Thank you for your feedback. We’d like to clarify for future travellers that the experience you describe was not with Nofrills Excursions. On our Formentor tour, guests travel by coach with our guide, stop at a viewpoint, enjoy time at Formentor Beach, and take the ferry back — a full excursion combining sightseeing, beach, and boat. From your description, it seems you were taken directly to the ferry pier and returned shortly after, which is not our programme. We understand your frustration, but this service was provided by a different company. For an organised, value-for-money day out — exactly as advertised — we recommend booking directly with Nofrills Excursions via our website or shop. That way, you’ll always get the complete itinerary and the quality experience we’ve been known for in Mallorca for over 20 years. 🌴✨

Hi L7144NFelizabethc ⛵🌞 Thank you so much for your kind words! We’re delighted you enjoyed the Cap de Formentor Boat Tour from Puerto Pollensa and that our office team could assist you so helpfully and match your request perfectly. At Nofrills Excursions, experts in excursions in Mallorca for over 20 years, we pride ourselves on offering outstanding, friendly service and well-organized experiences. In the future, you can always contact us directly — on our website we have WhatsApp for discounts and personalised tips. We hope to welcome you back soon for another Mallorca adventure! 🌴✨ — The Nofrills Excursions Team

Merci pour votre message. Après vérification, nous n’avons trouvé aucun rapport ou incident correspondant à ce que vous décrivez pour cette sortie. Cela nous amène à penser qu’il est possible que vous n’ayez pas effectué cette excursion avec No Frills Excursions. Notre équipe est connue pour son professionnalisme et son amabilité, et ce type de comportement ne correspond absolument pas à nos standards ni à nos valeurs. Si vous avez bien réservé avec nous, nous vous invitons à nous contacter directement avec votre numéro de réservation afin que nous puissions enquêter plus en détail

Thank you for your review. We're sorry the tour didn’t go ahead as planned — we understand how disappointing that can be during your holiday. However, we want to clarify a couple of points for accuracy. Although conditions may seem calm from the beach, once you leave the shelter of the bay, the sea can become rough and unsafe, especially around Cap de Formentor. Safety is always the captain’s top priority, and decisions to cancel are never taken lightly or arbitrarily. The cancellation was communicated via Viator’s internal message system, which is the platform used for official notifications. Please make sure to check your Viator messages, including spam or promo folders, as communication is always sent there in these cases. As for the refund, Viator handles that directly and automatically once a tour is cancelled — we recommend following up with their support if you haven’t yet received confirmation. Thank you again, and we hope you’ll get the chance to experience Formentor with us on a future visit under better conditions.

Vielen Dank für Ihre Rückmeldung, Manuela. Wir freuen uns, dass Sie an unserem Bootsausflug teilgenommen haben, bedauern aber, dass die Tour nicht ganz Ihren Erwartungen entsprochen hat. Die Route führt regulär bis zum Leuchtturm von Formentor – dies ist der letzte erlaubte Punkt für die meisten Bootstouren in der Region, da es aufgrund der Küstenschutzregelungen nicht möglich ist, um das gesamte Cap herumzufahren. Was die Dauer betrifft: Bei starkem Sommerbetrieb oder besonderen Umständen kann es zu kleineren zeitlichen Abweichungen kommen, insbesondere bei Ein- und Ausstiegsstopps. Wir versuchen stets, die Zeiten so genau wie möglich einzuhalten und danken für Ihr Verständnis. Trotzdem hoffen wir, dass Sie schöne Eindrücke vom Meer und der spektakulären Küste Mallorcas mitnehmen konnten. Vielen Dank nochmals für Ihren Hinweis!