CIATRIP was a big disappointment on my trip. Late drivers, no one answers you on WhatsApp, and they charge 4 times more and outsource the service to a local agency, so hire the local agencies.





The Termas Cacheuta Water Park, 38 km from Mendoza, offers a unique experience surrounded by the Andes Mountains and the Mendoza River. With pools of varying temperatures and hydrotherapy, as well as interactive areas for children and four thrilling water slides, it is perfect for families. An on-site grocery store and the Andean Market, with food options, ensure convenience. The park's unique features are its two sections: the upper level, open year-round, and the lower level, available from spring to Easter, providing fun in any season.
From the operator’s live schedule on Viator, checked Oct 4.
– Transfer to the Park – Meeting point: Provincial Shield in Plaza Independencia (Sarmiento and Chile Streets).
The Termas Cacheuta Water Park is located 38 kilometers from the city of Mendoza. Surrounded by the Andes Mountains and on the banks of the Mendoza River, it has several pools at different temperatures and with different hydrotherapies. The interactive activities for children and the 4 water slides make this park an ideal place for fun for the whole family.
There is a warehouse where you can buy everything you need for your day. For those who don't want to cook, the Andean Market has sandwiches, salads and snacks, a great option! You can also eat at the restaurants in the town of Cacheuta.
This experience is designed for families, friends and groups who want to have fun in a natural environment. It has two sections, the upper level is open all year round and the lower level is only open from spring until Easter.
– Transfer to the Park – Disembarkation point: Provincial Shield in Plaza Independencia (Sarmiento and Chile Streets).
Reviews collected by Viator and Tripadvisor
Excurgo comparison of 507 Viator tours, recalculated daily.
All sales are final. No refund is available for cancellations.
Cacheuta Hot Springs Park lasts about 7–8 hours. The itinerary has 5 stops.
Prices start at $67 per person for this Mendoza experience, booked through Viator with the price shown before checkout. There is 1 booking option, so the final price depends on the option you choose.
According to the operator’s current schedule, it runs every day, starting at 9:00 AM.
Children aged 3–10 pay from $65, adults from $67.
All sales are final. No refund is available for cancellations.
The meeting point is Go to Plaza Independencia and Chile. (We will send you the exact address of the place). The guide will be waiting for you or you will meet at this location at the scheduled time. Hotel pickup is not part of this experience.
The experience is available in ES.
It is a small-group experience with a maximum of 15 participants.
Infants are required to sit on an adult’s lap
Confirmation is sent by the operator within 24 hours of booking.
Travellers rate it 3.6 out of 5 across 8 reviews on Viator and Tripadvisor; it is run by Ciatrip.
Reviews collected by Viator and Tripadvisor
CIATRIP was a big disappointment on my trip. Late drivers, no one answers you on WhatsApp, and they charge 4 times more and outsource the service to a local agency, so hire the local agencies.
Better communication is key. My initial communication was to the wrong place. I gave my phone number and nothing. Viator initially wouldn’t give me my refund. Horrible service. My photo is the meeting spot.
Hmm. This seemed to be mainly a local attraction. It didn’t quite meet the cleanliness or safety standards I’m used to. That said, the people were friendly and the water was nice. I probably wouldn’t go back, but I’m glad I went. The transfers were fine, although the driver seemed to be in a hurry on the return trip and drove a bit maniacally. Very little English spoken on the bus or at the park.
The ride to the Termas was on time. You have a whole day to spend there. You can bring your food or buy there. It was very nice day. The only problem was in the returning some of the people in the bus were late and our bus driver had to go and get them.
The service of the agency was excellent, made by very pleasant and dedicated professionals. The park has several swimming pools, each with a different temperature, so everyone can have experiences in the warm waters, as you choose. It was a very special day!
The Thermal Hot Springs look so nice and luxurious on the Viator website that I was sure it would bear only a passing resemblance when visited in person. Not so! The spas are beautiful, not overly crowded, clean, and the trip was a highlight of our time in Mendoza. This is a must-see. (We did the "Premium Spa Day" and that is what everyone recommended. There is a lesser option at an adjoining location that should be avoided, we heard.) Also, all those beautiful bikini clad women shown in the posted photos? They're really there! Not everyone was spectacular of course (me, for instance) but the place seemed to be 50% professional models. The lunch was excellent, all you can eat, and you dine in your bathrobe. We missed the breakfast, but the 5 hours we spent there were enough. Transportation might be an issue. Cabify works better than Uber, but either can be spotty out there. We arranged for our Cabify driver to return for us at 4:30 and just arranged a price in advance. That worked for us.
We closed with Ciatrip a day trip to the Cacheuta spa and it was all worth it! They were very attentive in the service, with accurate information and ease for booking / payment. It was all done online. On the day of the tour the van arrived on time and took us to a very quiet and relaxing day. The pools are amazing and the lunch is fantastic!
| Tour | Duration | Rating | Price | |
|---|---|---|---|---|
Cacheuta Hot Springs Park | 7–8 hours | 3.6 (8) | $67 | |
Premium Spa Day at Cacheuta Hot Springs with Transfers | 10 hours | 4.3 (173) | $172 | View |
Tour Aconcagua Park in Small Group from Mendoza with Barbecue Lunch | 8 hours | 4.8 (443) | $200 | View |
Full Day at Termas Cacheuta Hotel and Spa with Buffet Lunch | 12 hours | 4.9 (14) | $230 | View |
All Day, Small Group, Luxury Wine Tour with Gourmet Lunch | 8 hours | 4.9 (1,139) | $260 | View |
High Mountain, Aconcagua and Inca Bridge | 11–13 hours | 5.0 (770) | $65 | View |
Andes High Mountain full day Tour | 10–12 hours | 4.8 (477) | $63 | View |