Brisbane City Twilight Kayak

This was an amazing way to experience Brisbane, and the views from the river were stunning. Our instructor made sure we had a great time, and that we were well prepared and safe.

I booked 2 twilight kayak sessions on the Brisbane River for my husband’s birthday gift last night, 18/4 at 5pm. My husband, Ben, and teenage daughter both kayaked last night at 5pm and they had a very disappointing experience. Below is an account from my husband on the twilight kayak that took place last night. Based on what I paid, the whole experience was very disappointing for my husband and daughter. My husband’s experience is detailed below: Four people were late and we didn’t start walking to the jetty until 5.15. By the time we were on the water it was 5.30 and the sun had pretty much gone down when it was meant to be a sunset kayak. Four of the people had never kayaked before and one fell in soon after we started. We sat stationary on the water for 20 minutes waiting to get started again. Because of the novice paddlers, we had to keep stopping and waiting. All in all for the 1.5 hr session, we did about 20 minutes of paddling.

I received a couple of vouchers for the Twilight Brisbane River Kayak adventure for a birthday gift and we finally were able to use them. Definitely no regrets. The evening was perfect, weather was clear and the people at Riverlife Brisbane were amazing. Our guide/instructor Lucas was fantastic. He took time to talk through all the safety aspects of what we were about to undertake. When we were in the water, he was always checking in to make sure everyone was ok and not lagging behind. Great night out, it was so relaxing on the water paddling along at your own pace, watching the boats go by and listening to the music coming from the various night spots along the river. Great for all ages and fitness levels. Looking forward to doing it again.

We have just got back from twilight kayaking. My son bought it for me as a Christmas present so we could do an activity together. We have never done it before. We had a french instructor and a lady with like a shaved head. We had instructions on how to ride etc, but that was it, no support in putting floating jackets on, we each sort of helped each other. I was quite scared and nervous, but there was no care at all. Once in the water, we were on our own. No instructions, no encouragement, not even a conversation when asking instructors questions. It is sold as a tour, there is absolutely no tour, you are on your own once in that water. I didn’t get to see the sights properly of the beautiful city, because the group must have thought they were in the olympics and were off. Myself and my son lagged behind the whole way with no support. It states there are changing rooms, but we were not told where these were or guided so i ended up getting changed in a toilet., so disappointing indeed. I would do this again, but next time i will take my time and get the experience i wanted to have this time. The instructors were just rude and couldn’t give a damn, which is such a shame.

It was quite challenging but felt so rewarding once completed. I would definitely do it again. And the staff were patient and helpful.

One of the best ways to see Brisbane, nice relaxing time on the water! The tour guides made you feel safe and comfortable out on the water, good work Raj & Parker!

A fun and active way to see the city! I was only in Brisbane for a couple of days and this was a great way to explore, see the sights, and try something new. The staff were all friendly and made it a relaxed experienced.

This was a great experience. The venue and staff are excellent. They got us in the water and then led us up the river to the Storey Bridge and back, at twilight. The storms were coming in, which you could see in the distance. It was magical. As the lights of Brisbane came on, the river transformed. Great event, Great fun, Great team supporting the kayakers Thanks Adriel, Lauren, Jarad and another person whose name I did not catch. Great job!

Had a great time and lots of laughs. Adrielle was our guide and gave clear safety training before the kayaking. He and Lucas ensured everyone was safe on the river and enjoyed their kayak. Highly recommend.

I wanted to thank you again SO MUCH for your absolutely outstanding customer service displayed by Medhi and work ethic you demonstrated to us yesterday. We are incredibly grateful you were able to just roll with an open mind and able to still take us on our Kayak despite my miscommunication on the day/date. It was an exemplary example to our own team members about how you can make people feel with some effort and the right mindset and turn a potential disaster into a super fun afternoon. As a business owner myself, having team members like this is what makes a business successful. Thank you again, I’ll be telling everyone about our incredible experience thanks to you and the rest of the team who helped out yesterday and make our event happen without a hitch (and with a great story to tell!). Cheers Carly