Bingo Bar Crawl

**⚠️ Extremely disappointing experience with PartyBookers Budapest — customers deserve better** I am absolutely appalled by the way I was treated by **PartyBookers Budapest**. I've done pub crawls all over Europe and all over the world. This company 5 years ago was awesome but it's now the worst pub crawl and company in Europe who doesn't care about it's customers or wanting people to enjoy their time and only cares about money. I paid to attend their pub crawl with my friends, only to be **refused entry to the event** because of an incident involving one particular person who was extremely rude towards me and, in my view, dishonest about what had actually happened. What makes this even more unacceptable is that **I and my friends were completely sober**. There was no legitimate reason for us to be treated as though we had done something wrong, yet we were still prevented from participating in an event that we had paid for. The worst part was how PartyBookers' management handled the situation. Rather than properly investigating what happened, speaking to everyone involved, or even giving me a fair opportunity to explain my side, management simply appeared to accept one person's version of events and refused to properly look into it. And despite **not allowing us to attend the event at all, PartyBookers also refused to provide a refund**. So let me be clear: you take customers' money, prevent them from attending the event they paid for, refuse to properly investigate why they were excluded, and then refuse to refund them? That is an absolutely unacceptable way to treat paying customers. I wasn't asking for special treatment. I was asking for **basic fairness, common sense and respect**. If a customer is accused of something serious enough to be refused entry, the very least a company should do is establish what actually happened before making a decision that negatively affects them. Instead, I was left with the distinct impression that **my side of the story simply didn't matter**. A management team has a responsibility to deal with disputes fairly and professionally. You cannot simply refuse customers entry based on one person's allegations, make no meaningful attempt to investigate the circumstances, and then keep their money after denying them the service they paid for. I've seen the positive reviews about PartyBookers, and perhaps other people have had a good experience. Unfortunately, that was **not my experience whatsoever**. The real test of a company isn't how it treats customers when everything goes smoothly — it's how it responds when something goes wrong. In my case, PartyBookers failed that test. **No investigation. No meaningful opportunity to be heard. No event. No refund.** That is extremely poor customer service, and I would strongly urge PartyBookers' management to seriously reconsider how they deal with customer disputes and complaints. I paid for an experience and was denied that experience without what I consider to be a fair or properly investigated reason. I also believe I deserved a refund for an event I was not permitted to attend. **PartyBookers Budapest — this is not how paying customers should be treated.**

Had an amazing night in Budapest with the Bingo Bar Crawl. This event really helped me come out my comfort zone and meet some really cool people. Alex and Virgilio were some notable staff members, they really know how to get a big group of people to have a good time. Would definitely book with them again if I’m in Budapest!

Ivana made my night. She was so helpful and made me do crazy challenges that I will never forget. Was sooo much fun.it was unforgettable and made our stay in Budapest 100times better

Alex was an absolute legend. Made the experience 10x better. Would 100% come again if Alex was the guide, made everyone feel welcome and apart of it.

Great experience and definitely worth it, challenges are fun and engaging which get you talking to other groups. Shoutout Alex for making it memorable 👌

I have recently visited Bingo organized by Party Bookers and IT WAS JUST AWESOME🔥. The tempo of the party was really high and there were a lot of activities and different games which we played and enjoyed a lot. If I were asked to describe the event in 3 words, I would say: intensive, exciting and mind-blowing. Especially, I want to underline the work of Ivanna, staff member, she managed to help us a lot and make the party for us much brighter! Wonderful staff!

Alma is awesome! She is the best tour guide! She showed us to all the best clubs in Budapest . I will recommend people to join the pub crawl! She is awesome

Chill night in Budapest saw lots of cool stuff and met some cool people, Nacho helped make the best of the the night shoutout to my brother

Nacho was amazing! Such a fun night!!!! I love budapest thanks so much for an awesome night i absolutely loved it!!!!!!!

I had a lot of fun with the pubcrawl! Well organised and a great way to meet new and exciting people! Nacho was a great bingo host as well!