Operator never showed. Made multiple attempts to contact them and received nothing. Others waiting also.





Known as the cultural capital of Switzerland, our Basel Heritage tour will take you on a journey through the jewel of Northern Switzerland. With your guide, you will discover the historic city center and have the chance to stroll through some of the oldest and best-loved buildings in Europe. Climb to the top of the iconic Basel Münster cathedral, where you will enjoy stunning views over the city skyline. Visit the Opera House, and take in the fantastic art on display throughout the city. Hear about how the small city rose from rags to riches, to become one of Europe’s favorite historic destinations.
From the operator’s live schedule on Viator, checked Oct 6.
Our discovery will take us to the heart of Swiss heritage as we explore the historic city of Basel. Internationally acknowledged as the cultural capital of Switzerland, our tour will take in the art, architecture, and rich array of historical sights that pepper the city. Your guide will reveal the multi-cultural stories behind some of the city’s best-loved buildings, including the 500-year-old Roothus (Town Hall), where you will have the chance to see some of Europe’s most distinguished artworks. Wander the cobbled streets of the stunning Old town Grossbasel, where you will discover the birthplace of pharmaceuticals and 360-degree views from the iconic Basel Minster cathedral. Journey back in time as you explore the lofty Romanesque passageways and hear how the building grew alongside the city into modern times. Immerse yourself in rich Swiss culture with a visit to the original Basel opera house, where you will discover the whimsical Tinguely fountain.
Reviews collected by Viator and Tripadvisor
Excurgo comparison of 226 Viator tours, recalculated daily.
For a full refund, cancel at least 24 hours before the scheduled departure time.
Basel Historical Old Town Tour lasts about 1h 30min. The itinerary has 1 stop.
Prices start at $25 per person for this Basel experience, booked through Viator with the price shown before checkout. There is 1 booking option, so the final price depends on the option you choose.
According to the operator’s current schedule, it runs every day, starting at 2:00 PM.
Children aged 6–14 pay from $12, adults from $25. Infants go free.
Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.
The meeting point is The meeting point is established on the side of the Kunstmuseum in front of the fountain. Your Tours of Switzerland guide will be wearing a hiking outfit. Hotel pickup is not part of this experience.
The experience is available in EN, ES.
It is a small-group experience with a maximum of 15 participants.
Infants and small children can ride in a pram or stroller
Wheelchair accessible Transportation options are wheelchair accessible All areas and surfaces are wheelchair accessible
Yes, bookings are confirmed instantly.
Reviews collected by Viator and Tripadvisor
Operator never showed. Made multiple attempts to contact them and received nothing. Others waiting also.
My husband and I booked a city tour for a Tuesday afternoon and were at the meeting site, ready to start the tour and then when no one was there, realized that the tour had been rebooked for the following day. We were only in the city of Basel for that Tuesday afternoon and were leaving for Strasbourg on Tuesday evening so the tour was never taken.
The guide never showed up or notified me. I was left waiting. And they still haven't refunded my money.
Guide did not come. Another couple waited with us. Want a refund asap. Very disappointing
My wife and I went to the specified location 15 minutes early. No tour guide was evident. We were not notified in any way of changes. Very disappointing, and we will certainly seek a refund. A waste of our time.
Salma was very good. Friendly and enthusiastic!
The guide was excellent, very clear and interesting.
Salma was super informative! She catered to what we wanted to see and gave us great information about the city and places to eat!! This was a great introduction to the city to start our vacation!!
Four of us booked the Historical Old Town Walking Tour of Basel with Tours of Switzerland for Monday, August 17. We arrived at the Kunstmuseum at 8:55 AM for our 9:00 AM tour, but no guide ever arrived. We waited until 9:30 AM, and despite multiple phone calls and emails, we received absolutely no response. It has now been two days, and the company still has not contacted us to explain or apologize. They ruined our entire morning in Basel. We have already contacted our credit card company to dispute the charge. Save yourself the disappointment and hassle; do not book with them.
We received confirmation of our booking and e-tickets, but then the guide didn’t show. It turned out the tour had been canceled in the mean time and the email went to Junk so we missed it. The email said the tour was rebooked for the next day. We were only in town for the day. We’re now hoping they provide the refund we asked for.
| Tour | Duration | Rating | Price | |
|---|---|---|---|---|
Basel Historical Old Town Tour | 1h 30min | 3.9 (147) | $25 | |
Basel's Historical Old Town Tour (Night) | 1h 30min | 1.0 (1) | $25 | View |
Stories of Basel's Old Town | 2 hours | 4.4 (212) | $31 | View |
Basel Old Town, Cheese & Chocolate Experience | From Basel | 2 hours | 4.6 (57) | $114 | View |
Basel Old Town Walking Tour With A Guide | 2 hours | 4.7 (41) | $57 | View |
Basel Old Town Walking Tour | 1h 30min–2h | 4.9 (17) | $43 | View |
Uncover Basel A Self Guided Tour of Old Town Highlights | 1–2 hours | 2.0 (1) | $8 | View |