Barcelona Tour from Your Cruise Ship

DO NOT BOOK THIS EXCURSION/EXPERIENCE. We are currently on a Mediterranean cruise and docked in Barcelona. The only thing our adult son requested to see this entire trip? See the inside and outside of La Segrada Familia. Booked with this company a month out. Choices were limited even then only to get a message yesterday that the excursion was canceled. Well if it was limited a month ago, you can guess that it is fully booked and then some now. No possible way to see the interior. Lucky if we can catch a shuttle bus to see the exterior. This is our not day in Barcelona. But let me tell you, they sure charged the full amount for the tour and let us know it would take 3-5 days to get our nearly 800 euros back. What a mess. First time in years of using trip advisor that I am completely disappointed and angry. They should remove this company.

It’s a drive through the city with only 1 real picture stop before the Sagrada Familia. A few more stops for pictures would be nice. The guide was very knowledgeable and the tour of the basilica. was excellent.

You sent us a driver who was not a guide. He could not provide meaningful commentary on the journey and the places we visited. We were disappointed as this was our first time in Barcelona. However, he brought us back safely and we are thankful for that.

Tour guide barely spoke English and had no knowledge of any of the sights. He also never spoke to the people in the back. Felt like we just got a ride from one place to another. Definitely would not do it again or recommend it. Very disappointed. We expected better from Viator after using them many times.

On August 29, 2025, we paid Viator $373.98 for an advertised half day tour from our cruse ship in Barcelona including (among other things) the inside of Sagrada Familia, to occur on Friday, Nov. 28, beginning in the late morning. On Thursday, Nov. 27, less than 23 hours prior to the scheduled commencement of our tour, we were informed that the tour had been cancelled due to "insufficient participants". Luckily, we were able to purchase the last two tickets from the cruise line for a less inclusive and shorter tour, at an increased cost of $124. The hassle of finding and making these alternative arrangements significantly disrupted our limited time in Barcelona. We thoroughly enjoyed the cruise line's tour, and we are glad that the tour became one of the true highlights of our cruise. While the original booking provided us the opportunity to cancel our pre-paid tour with specific restrictions, nowhere was the tour operator provided a similar opportunity, and certainly doing so within 24 hours of the scheduled tour was completely inappropriate. We received a refund to our credit card from Viator for the full amount paid to them, but as of yet there has been no accommodation for the aggravation and disappointment caused by Viator and their tour operator. We researched and planned months in advance for our limited time in Barcelona, and we depended upon Viator (through its tour operator) to provide the services we bargained for. Apparently we must reconsider our loyalty to Viator.

Liked the small number of people and informative guide while driving. We were led to believe (even from the guide) that we would receive earphones La Familia at site. Did not! Guide left us at the outside gate. Also he gave our group of four - 25 euro to take a taxi back to port. We had booked pick up and drop off at our cruise ship - we found this odd that he gave us money for taxi instead. Barcelona is beautiful!!

We done this tour on 30th August, 2025 with Alina as our tour guide. Alina was very knowledgeable and we saw a glimpse of what Barcelona has to offer and thoroughly enjoyed the tour. We would highly recommend this tour.

Guide and driver were excellent and we saw a lot in a short period of time! Only great information and entertaining experience.

Horrible Experience!!! If I could give them a zero for ruining our one day trip to Barcelona, I would!! Four of us had this one day trip to tour Barcelona including the inside of Sagrada Familia which is hard to get. We had done this 3 weeks in advance. Then the morning of arrival, I get an email saying the trip was canceled by the operator!! After contacting Viator, they said they could provide another trip but not from the cruise port and not including Sagrad inside. And yet, they still showed that trip as available on their website! Don't use Viator. Arrange tour directly with tour operator.

Nice small group tour of Barcelona. Our guide and driver made sure to take us to some beautiful places around the city. I saw some places that I had not seen the last two times I visited. I enjoyed the tour.