Ban Gioc Waterfall | 2 or 3 days | Nature lovers | New & Updated

An amazing experience from start to finish. The tour was very reasonably priced and offered excellent value for money. All of the accommodation exceeded expectations, being comfortable, clean, and well chosen. Our guide spoke excellent English, was knowledgeable, friendly, and made the whole trip easy and enjoyable. The sites we visited were absolutely stunning, with the waterfalls and scenery being unforgettable highlights. Highly recommended for anyone looking for a well-organised tour with great service, beautiful locations, and fantastic value.

Exceptional service from booking to follow up! Love working with this company and highly recommend this tour.

The tour was professionally organized, quite in line with our expectations. Our tour guide Mr. Thiep was very pleasant and could fulfill all special requests.

+4

This was a fun weekend and enjoying getting to see Northern Vietnam! It was a lot of driving across the 3 days but required to get that far north. Beautiful scenery!

Thank you very much for organizing the tour at Ban Gioc Ba Be for our whole family. Son was available at all time and is very reassuring. The choice of hotels and sites to visit was perfect. The guide and driver were really friendly and professional. We learned a lot about the country with Authentic adventures. To do again.

The tour wasn't actually through this company, it was through Mr Linh's adventures, which was surprising to figure out. Some of the communication was not good though. The trip itself was great - day 1 a bit boring with a huge drive and not very interesting stops. Day 2 in the morning was amazing at the waterfall, the cave was fine too. I also like the home stay in the incense village, I wish we had more time to spend there. Day 3 Ba Be lake was incredible - this was the best accommodation too. The jungle house was so so great. The driving was a LOT, but it was incredible scenery and the bus was relatively comfy - however the driver was terrifying, overtaking on blind corners up hill. All in all it was a great experience - made wonderful by the scenery, nature and jungle house.

This tour was amazing! Thiep took such great care of us and his english was so good. He was so easy to communicate with and even helped us arrange transport after our tour back to Hanoi. Highlights was the Ban Gioc Waterfall with a boat ride and seeing the paper being made in a small town and meeting local families.

Dealing with this company was an awful experience for me. They tried to overcharge me for a 2-day, one-night trip to the waterfalls by insisting that I book directly with them, rather than the Viator app. Minutes after I had booked the tour for $179 through Viator, I received a WhatsApp message from the company demanding that I cancel the booking or they would proceed to do so. They wanted to cancel the tour on the grounds that there was no space left through Aviator —though Viator confirmed this information was false—, and that my only option was to book directly with them and pay an additional $80. I contacted Viator, reported the incident, and they helped me to make other arrangements. Unprofessional. Irresponsible. Horrible customer service. Overall, bad for tourism. I would stay away from this company.

The tour was amazing! The guide was very accommodating and made us feel very taken care of the entire trip. Communication was great also. The driver was kind and got us to where we needed to go safely. We felt at home. They put us in a nice home stay and it was clean and comfortable. The views were breathtaking and very much worth the drive up there! Overall 10/10 experience! Would highly recommend.

+2

The guide and driver, very attentive to our requests, Excursion, truly incredible. I recommend without hesitation