Balloon flight at sunrise in Segovia

Fantastic experience. Super safe, pleasant, and without disappointing any expectations. Super professional and competent technicians who convey a lot of security and confidence. Super beautiful balloon and with the happiness of having others flying at the same time. The city of Segovia is beautiful. It was very worth it. We love it!

An unforgettable experience

Excellent. Older people should ensure they can squat during takeoff and landing and that they can climb (you have to climb, there is no door) into the basket. Luis a 10!!! Excellent!!!

The hot air balloon ride is a wonderful experience. The people at Voyager ballons are very professional, they inform you about everything and make you feel safe throughout the entire trip, always prioritizing safety. Unbeatable value for money. I recommend it.

This was a good experience, but not great. While the listing promises an English speaking guide, we were just mixed with a group of Spanish speakers. Normally not a big deal, but when they ONLY give the safety instructions in spanish, that's a little scary. Everything went well, but if a little extra care was given, we'd have had a much better time. The views were great, although there wasn't a great flow, so guests were waiting a good amount of time while they prepped for take off and while they worked to put away the balloon. Overall, good, definitely needs some organization and clarity though.

Incredible, surprising, and great, professional service. You can tell they are all good people. They explain the whole process and the history to you.

Great! The whole team is very attentive. It was a highly recommended experience, the day was perfect! Without a doubt, we will repeat!

Everything very good. But they should warn you, and if you don't have hair, they should tell you to bring a hat or something to cover your head because, because of the flame that inflates the balloon, I burned my head and had to go the whole trip covering myself with a jacket.

It was an excellent experience, it was our first flight and both the pilot José and his team treated everyone well.

I booked this experience four months in advance as the highlight of our final full day in Spain, even traveling to Segovia the night before specifically to make the early departure. On the afternoon the day before the flight, we initially received notification that the ride was a go. Less than an hour later, it was abruptly cancelled due to "inclement weather." However, from our hotel balcony, we watched clear skies and at least eight hot air balloons from other companies take off without issue. No rain or significant weather entered the area until hours later around noon. While I understand and respect that safety must come first, it is difficult to accept that conditions were deemed unsafe for this operator alone while every other local company flew successfully. Because we were returning to the U.S. the following day, we had explicitly communicated in advance that we had no buffer for a makeup date, making this outcome all the more frustrating. This was meant to be a first-time experience for our group of three. Unfortunately, choosing the lower-cost option resulted in a canceled experience and a ruined final day in Spain. I cannot recommend this operator based on this experience.