Balandra, La Paz and Todos Santos

Twelve hours tour, Two hours in a beach, 10 minutes in La Paz and 20 in Todos Santos. No explanation at all, just drop us at the Malecon in La Paz for 10 minutes after visiting a jewerly store. Really a waste of time.

The places we visited were very nice. However, our driver was given orders by his boss to shove as many people on our van as possible, which wasn’t ideal and/or comfortable considering Cabo’s heat and humidity during this time of the year. We had to stop somewhere and wait for another van to come pick up some of the passengers from our van. 5 minutes turned into a wasted 45 minutes. Additionally, our van did not have the best appearance, AC barely worked and took forever to kick in, and once again with Cabo’s September weather… that completely sucked. They gave us a mid morning “snack” after the first beach stop, couldn’t eat it at all. It was gross, soggy bread covered in mayo and one slice of ham. Towards the end of the tour we were taken to a restaurant, in a sketchy area with no paved roads where the food did not look or taste great and all we saw were flies all over the food. I did not touch the fish I ordered. I get trying to support local restaurants/businesses but do a little better for tourists who travel for better food in better restaurants.

Our overall experience with this tour was incredibly disappointing. We paid $250 USD, only to be mistreated, ignored, and stressed out the entire day. If you are traveling with a baby or do not speak Spanish, do not book this tour. Our guide, "Eric", was incredibly rude, arrogant, and unprofessional. He completely ruined the trip for my family. 1. Broken Itinerary & Mismanagement According to the itinerary, we were supposed to have 3 hours at Balandra Beach. Instead, we only got 2 hours because Eric forgot to pack the breakfast sandwiches that were included in the package, forcing us to make an unplanned stop. When he made a mistake, he laughed it off and expected us to take it as a joke. However, when we arrived 15–20 minutes late to the meeting point after exploring Balandra Beach (granted, everyone else was also 5–10 minutes late), he treated us entirely differently. He became hostile, used aggressive and vulgar language when addressing to us, and repeatedly blackmailed us by threatening to abandon us and drive off. Because it was a shared tour, we understood the need for punctuality, but we did not pay to be abused like this. 2. Disgraceful Treatment of a Family with a Baby We were traveling with a 1-year-old baby. As "punishment" for being late, Eric withheld the juices and cookies that were explicitly included in our package. Keep in mind, he had "already" forgotten our breakfast sandwiches earlier. He then intentionally made us run to catch up while carrying all of our luggage and a baby in our arms under the blazing sun. We were exhausted, dehydrated, and deeply uncomfortable until we reached the next stop and could buy our own food and drinks to recover. Just because we had a baby, im not expecting to have special treatment but a basic human decency is needed. 3. Language Barrier & Lack of Guiding We explicitly paid for and selected an English-speaking guide. Instead, Eric spoke Spanish almost the entire trip, giving deep, detailed explanations to the rest of the group. When he spoke to us, he only barked out the meeting times and some basic information and threats and provided zero actual tour information or commentary. We felt completely excluded. Because of his constant threats to leave us behind, we were too anxious to even enjoy the sights and spent the trip huddled near the van just to ensure we wouldn't be stranded. 4. Terrible Vehicle Conditions The transport van was an absolute cooking oven. They loaded it to maximum capacity with 13 people, and the AC was virtually non-existent. Everyone inside was sweating profusely for the entire duration of the trip. Conclusion Management needs to stop prioritizing maximum profits over basic customer service. If a customer pays for an English guide, honor that request. If amenities and snacks are promised, ensure they are delivered. Most importantly, management needs to thoroughly review their staff and hire people who know how to treat paying customers with basic human decency. I would absolutely not recommend this tour to anyone.

Rene was terrific! Constant education and sharing of history and background of various points on the trip. Rene was thoughtful, helpful and spoke English and Spanish. He was terrific and the trip would not have been the same without Rene! Todos Santos was really cool, what a special little town that makes you want to come back and explore.

It is a very long excursion, but so worth it! Balandra is beautiful, bring a cooler if possible! And make sure to hike to the top of the mountain ! The views are incredible! The next stop has waiters to bring drinks and food, the water is much calmer and the wind isn’t near as bad. Make sure to walk around LaPaz and Todos Santos. Jesus was a great guide also!

If you’re staying in Cabo San Lucas, this is a great way to explore La Paz Todo Santos and Balandra Beach. Our wonderful guide Bernardo spent time telling us about interesting sites along the way, we got to spend a good amount of time in each of the spaces and we were treated to a wonderful lunch. I was the only person in the group that didn’t speak Spanish and Bernardo took time to explain everything to me in English. I really appreciated that. I was so happy I found this tour and definitely recommend!

It was worth it, despite being squished in the back seat of the van. Our driver Bernardo was great and showed us some cool spots. Would definitely recommend!!!

This trip was great! Variety of places to see and experience. Fish tacos for lunch were delicious! Kafaya and Julio were great! They kept things moving in a timely manner, kept us informed with information throughout! They made this excursion an enjoyable day!

Excellent trip and very courteous staff. Your trip to Baja California is not complete without visiting the tranquil beaches of Ballandra and La Paz. I was very impressed by how clean the water is. Definitely recommend this to fellow travelers.

The guide & driver were great. The bus is not configured very well. 50% of the view is the seat back in front of you.