After disembarking,find the exit of the shopping complex of the cruise terminal. Please find us 1 block outside the cruise terminal. Passing the security gate and the taxi drivers. We are 300 feet to the left of the security gate .Look for Costa Maya Experiences check-in office
Description
Memorable experience with personalized attention.
Worry free shore excursion with the guarantee of returning back to your cruise ship in time.
Native staff with more than a decade of experience in the field.
Breathtaking unspoilde Lagoon.
Tour Options
Bacalar Private Charter Shore Excursion
Itinerary
Lago Bacalar (Lake of the Seven Colors)
Admission included180 min
Admire the beauty of the Seven Colors lagoon of Bacalar.
Fuerte San Felipe Bacalar
Admission included30 min
Learn about the history of the maya caribbean. Visit the San Felipe fortress and its well curated Museum dedicated to the history of pirates and mayans.
Cenote Azul
Admission included20 min
Visit the amazing Cenote Azul, glimpse of the sacred underground rivers that mayan people believed to be a sacred world.
What's included
Included
Private transportation
Soda/Pop
Bottled water
Taste fresh local fruits on the road
Not included
Boat tour not included in the price. Can be booked separately by contacting the operator.
Traveller Ratings
4.5
31 reviews
5
26
4
0
3
2
2
1
1
2
Important Information
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Suitable for all physical fitness levels
Cancellation
For a full refund, cancel at least 24 hours before the scheduled departure time.
1+ days before100% refund
0–1 days before0% refund
Frequently asked questions
How long does Bacalar Private Charter Shore Excursion take?
Bacalar Private Charter Shore Excursion lasts about 6 hours. The itinerary has 3 stops.
How much does Bacalar Private Charter Shore Excursion cost?
Prices start at $569 per person for this Costa Maya experience, booked through Viator with the price shown before checkout. There is 1 booking option, so the final price depends on the option you choose.
Can I cancel Bacalar Private Charter Shore Excursion for free?
Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.
Where does the tour start?
The meeting point is After disembarking,find the exit of the shopping complex of the cruise terminal. Please find us 1 block outside the cruise terminal. Passing the security gate and the taxi drivers. We are 300 feet to the left of the security gate .Look for Costa Maya Experiences check-in office. Hotel pickup is not part of this experience.
What languages is Bacalar Private Charter Shore Excursion offered in?
The experience is available in EN, ES.
Is this a private or a group tour?
It is a private experience: only your party takes part. Up to 15 travellers can book together.
Is the tour suitable for children?
Infants and small children can ride in a pram or stroller
Is the tour wheelchair accessible?
Wheelchair accessible
Reviews(31)
M
Mariceli_A
June 10, 2026
Bacalar Experience
Xiomara provided an exceptional experience from beginning to end. She was professional, attentive, knowledgeable, and truly went above and beyond to make everything smooth and enjoyable. Her communication was excellent, and she made us feel welcomed and valued at all times. You can tell she genuinely cares about her clients and takes pride in what she does. I highly recommend Xiomara to anyone looking for outstanding service. Thank you, Xiomara, for such a wonderful experience!
K
Kristi_B
April 3, 2026
The area you go to is a...
The area you go to is a good distance so plan on a longer cruise stay to fully enjoy!! It was an amazing trip and our host was wonderful!!! Would absolutely do again with this company!
J
Jessica_H
January 16, 2026
Best experience!
It was amazing and the tour guides were the best! The tailored the excursion to fit our group so we would have the best day!
J
Jessica_H
December 18, 2025
Best Experience
This was a wonderful tour! It was an hour drive but the tour guides explained the culture and stopped for treats along the way! And the lagoon was amazing! We also stopped at a Cenote to swim and eat!
R
Richard_S
December 1, 2024
Overpriced 3 Hour Drive! DON'T BOOK!
DON'T BOOK THIS TOUR! OVERPRICED TRANSPORTATION ONLY! Our driver Danny was great and did everything he could to save the day. What he couldn't control is this terrible itinerary. It starts by walking through a mile of tourist shops inside the port only to walk another half mile outside of the port to find the tour park stand. We did have a private vehicle for our family and a great driver but the drive was an hour and a half each way to a beat down overrun park in the lagoon that was passed off as a resort. There are many better ways to experience the lagoon. This is not one of them. If you want to make the trek to experience the lagoon, book a boat tour. The "fort" is an overrated museum. Cenote Azul is huge, and a decent stop, but not worth the drive. If you are looking to spend 3 hours in the car only to have a subpar experience, go ahead and book this. Otherwise, RUN and book a tour that includes boating in the lagoon or just hit one of the many beach clubs near the cruise port. What a disappointing day of our vacation that we lost.
1 people found this helpful
C
Cathy_R
October 5, 2024
Great day at Bacalar
Our tour guide Chamaya (spelling?) was wonderful and provided lots of great info. Bacalar was beautiful. Water was too choppy to swim much but still a nice place. We loved Cenote Azul. Long drive from cruise port but was a nice day.
J
Jay_C
June 7, 2024
Great experience at the lagoon and local cuisine!!
Originally, this excursion was supposed to have 3 stops of near equal time at each. Unfortunately, our cruise ship (Mariner of the Seas - RCI) docked an hour late. The lagoon was incredible. We spent about an hour there. The water was some of the most beautiful we'd ever seen! Our cruise guides even took us to a local pineapple store for fresh fruit and to Taco Loco for regional cuisine! Since we were running short on time, our guides took us briefly to see the old fort and the cenote. We know we want to explore more of Costa Maya on our next visit! Side note - our daughter requires the assistance of an electric wheelchair. The guides picked this 300 lb chair up and down into the van at each site! Incredible! We were concerned about time and might become pier runners, but they ensured we would make it (in the nick of time!) Would highly recommend it! A+++
C
Cody_S
April 29, 2024
Not worth the drive
The drive was longer than both the stops combined. By the time we got to each location, we had only 20-30 minutes to actually swim. The lake and the cenote were both nice, but probably not worth the drive. Stay in the port, where there’s plenty to do and freshwater pools.
1 people found this helpful
N
Nikki
April 15, 2024
Great experience!
We loved this private tour. The guides were very knowledgeable and friendly. We loved hearing about the history and stories from local people. Would highly recommend this tour.
C
Claire_S
April 9, 2024
Family trip
We were a group of 12 with 3 children(4, 3, 1). Carole was very knowledgeable about the area and history. You could tell she loved the area. We had a great driver (Dani)! They took us to a wonderful restaurant for lunch which was delicious! They were both very accommodating as it can be difficult travelling with young children. We had plenty of water and a cooler with ice which made the heat tolerable. Check in and location of tour was easy to find. We would definitely use them again.
1 people found this helpful
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