Prices checked on Sep 11, 2026Things to do in Nairobi
Airport Meet Assist Services at JKIA Nairobi (Arrival-Departure-Connection) Suitable for all passengers who need assistance through airport formalities and procedures either: On arrival, on departure or have a flight connection This is only Airport meet and assist not transport service
Airport Meet & Assist Services JKIA(Arrival-Departure-Transit) lasts about 10 min–1h.
Prices start at $40 per person for this Nairobi experience, booked through Viator with the price shown before checkout. There is 1 booking option, so the final price depends on the option you choose.
Yes. Cancel at least 1 day before the start for a full refund. Later cancellations are non-refundable.
The meeting point is Airport Meet Assist Services JKIA (Arrival-Departure-Connection) Arrival terminal 1A Arrival terminal 1E This is only Airport meet and assist not transport service. Hotel pickup is not part of this experience.
It is a private experience: only your party takes part. Up to 15 travellers can book together.
Infants and small children can ride in a pram or stroller
Yes, bookings are confirmed instantly.
Travellers rate it 4.9 out of 5 across 147 verified reviews; it is run by Umbato Safaris. Most-mentioned highlights: Airport Meet Greet assist Facilitation.
Great experience and great service! The young lady that assisted me was incredible! I cannot praise her enough. She navigated me through a complicated process ad there was a technical issue with my VISA and the fact my luggage was still stuck in my departure city (not Kenya). She was awesome.
Excellent service provided for the whole family , highly recommend them.
They helped us navigate a short layover in NBO including clearing immigration, retrieving bags, clearing customs, checking them back in and to the departure gate - passing through myriad security checks along the way. Probably not possible without their help on such a tight timeline (incoming flight delayed by 3 hrs).
I’ve never had a problem with Viator before. I paid $40 for Meet & Greet at NBO airport. There was no person with my name on a sign as promised. I had a ticket. I want a refund.
Our airport transfer was seamless from start to finish. The driver was punctual, professional, and friendly, making the long journey feel effortless. Clean, comfortable vehicle with plenty of space for luggage. No stress, no delays — exactly what you need after a long flight. Would definitely book again!
On time , helping in getting SIm and cruncecy exchange
Just been through security and taken to gate 16, our guide assistant was Concetta she was so patience even waited whilst we got our meal deal! Fantastic service from everyone concerned. Concetta (I hope thats spelt right) You Rock!
Really good service from Umbato (Martha and Leo), nicely met airside on arrivals, whizzed through immigration and security. Same on departures!
Great help in fast going through airport formalities.
Excellent service and attention to detail by Mathew
| Tour | Duration | Rating | Price | |
|---|---|---|---|---|
| Airport Meet & Assist Services JKIA(Arrival-Departure-Transit) | 10 min–1h | 4.9 (147) | $40 | |
 Private Adventure: Nairobi park, Elephants & Giraffe centre | 6–7 hours | 5.0 (104) | $90 | View |
 Private Safari Tour : Nairobi National Park | 4–5 hours | 4.9 (122) | $80 | View |
 Nairobi Masai village Day Tour Experience | 5–6 hours | 4.9 (442) | $97 | View |
 Traditional Kenyan Cooking Class & Local Market Tour | 3h 30min | 4.9 (248) | $55 | View |
 Nairobi National Park, Sheldrick Elephant, Giraffe Centre Tour | 8 hours | 4.8 (159) | $45 | View |
 Nairobi City Walk Tour +pickup | 2h 40min | 4.8 (179) | $22 | View |