A very interesting trip with a knowledgeable driver and a good lunch but the trip was spoilt by the vehicle which was not a land rover but a much smaller car which made us cramped. 2 people had to transfer to another car.
Dear Vanessa, Thank you for taking the time to share your experience and for your kind words about the driver and the lunch. We’re truly sorry that the vehicle used did not meet your expectations and that this affected your comfort during the trip. We completely understand how important space and vehicle type are for this kind of excursion, and we regret the inconvenience caused. On rare occasions, operational reasons can lead to changes in vehicle allocation, but our priority is always to ensure guests can continue the experience safely and smoothly, as was done with the transfer. Your feedback is important to us and helps us improve, as we strive to maintain the level of quality and reliability built through years of experience. We hope to have the chance to welcome you again on a future trip and offer you an even better overall experience.
