2 days luxury desert trip [fes to fes or marakech]

​I go in order excursion of April 9 from Fes to Merzouga: 1) the van with which we started from Fez was very dirty, the two shelves where to place something dirty. When I pointed it out to the driver he said that that van was not his because his was broken and consequently did nothing to make us feel comfortable. 2) booked with a driver who also spoke Italian but spoke only English 3) on arrival at the checkin point and then continue to the camp I pointed out that in my purchased package there was also the scarf in the desert to make camel but always the driver with a despicable manager of Desert Camp Moulay looking at my reservation said that they were not from the Sami Trip agency. Bottom line, they wanted 200 dirhams for two veils. I was forced to buy one for my wife. 3) at desert camp moulay, bad, the next day at the alarm there was no water and it was no longer possible to wash. At breakfast the tables were so dirty from the previous night. The only consolation was given by nature with the desert that is beautiful to see.

This tour with Sami Trip was poorly organized from start to finish. The pickup was delayed 1.5 hours with no explanation. The transport had no heating, and my luggage was left behind on the bus, with staff blaming me for it. I paid a solo traveler fee but was still given a shared tent. The tent was old with uncomfortable bedding, though the food and sunset were good. The return trip was worse—my assigned seat was broken, and staff rudely dismissed my complaint. Overall, a stressful experience. There are better companies to enjoy this trip without unnecessary hassles.

Please beware before booking. We Booked weeks in advance via GetyourGuide and we looked for a tour operator with good reviews. Sami Trip seemed like a great option. Two days before the tour our Riad contacted Sami and he told us we would be picked up at 7 in the morning. On the day of the tour we were ready with our bags but no one came to pick us up... then, after we called him he promised to pick us up at our Riad in a few minutes. Again.. no one came. After calling him again he suddenly canceled the tour. Because of this we were not able to go to the Sahara Desert during our stay in Morocco. Big dissapointment. I would advise not to book this tour (or any other tours) with Sami Trip. As you have no guarantee that the tour will actually take place. On a positive note. We wil be getting a refund. So i dint think its a scam. I am also sure the positive reviews are all true (whenever the tour does actualy take place). Just be warned before you book.. and know that there is a chance the tour might be canceled.

Dreadful Experience, Lack of Responsiveness, Deserted Without Transportation in Blistering Heat. Initially, we were excited about our trip and had meticulously planned everything. Sami initially seemed attentive and friendly, but his behavior drastically changed on the day of the trip. Despite numerous assurances about visiting various sites, transportation, and sandboarding, none of these promises were kept. During the lengthy 7-hour journey from Fez to Merzouga, Sami blamed adverse weather conditions and bypassed all stops except for excessively expensive locations. Upon arrival in Merzouga, our anticipation for sandboarding, as promised, was met with confusion from the guides, who claimed ignorance of our requests. The following morning, our return trip to Marrakech, included in the package, failed to materialize. Left stranded under the scorching sun for hours, our attempts to contact Sami went unanswered. We ultimately had to arrange alternative transportation at our own expense, after pleading with the locals. Despite a satisfactory camel ride and overnight stay in the tent, our overall experience was marred by the distressing situation and lack of professionalism displayed by Sami.

TERRIBLE. UNRESPONSIVE. LEFT US IN THE SCORCHING SUN WITHOUT ANY TRANSPORTATION BACK. We were very excited about this trip and had arranged everything. Sami was very responsive and friendly till the day of the trip. He made lots of promises about visiting multiple places, transportation and sand boarding. None of which were delivered. 1) In the 7 hour drive from Fez to Merzouga - he said the climate was bad and did not stop anywhere besides for places that were extremely expeensive. 2) Once we reached Merzouga, we were looking forward to Sandboarding which was promised. When we asked the guides there, they pretended as though they don’t understand what we were saying. 3) Next day morning, ride back to Marrakech was part of the package. But there wasn’t any bus for us. We were left waiting in the scorching sun for hours and Sami HUNG UP our call and stopped responding to our messages. We ultimately had to pay another local taxi to reach Marrakech (that too after a lot of requesting and pleading to the locals). Although the camel ride and overnight stay in the tent was good, our overall experience felt more like a survival than a vacation because of SAMI.

The trip to the desert was brilliant! Everything was well planned and went smoothly. Hassan - the driver, made the long trip manageable with his calm attitude, frequent stops for rest, scenic views, feeding the monkeys and chilled music in the car. The camel ride itself was unique experience among the majestic Sahara dunes. The tents in the camp are clean, with Everything provided for a comfortable night in the desert. They offered us traditional dinner and music entertainment . The most magical moment was probably the night starry sky and the sunrise over the desert !!! I can only recommend everyone to experience for themselves this breathtaking trip ! Thank you !

I have been to Morocco on many occasions and I can still say that the experience has been unique and the trip unforgettable. Sami helped us at all times and even made every possible effort to find us extra transportation that would make our trip even more complete. This personalized attention is greatly appreciated when they manage so many tourists at the same time.

All very well. We had a super driver-guide who explained everything to us very well and made the trip very enjoyable. The experience has been wonderful. I recommend it 100%

Great stay with discovery of the atlas, and the desert near Merzouga, the Berber villages, with a great driver Hassan who was at the top. I recommend 😁🙏

Had a very nice two-day excursion. Our driver/guide Tarik was extremely nice and super relaxed! Don't be put off by the long journey, because the journey is part of the experience. Every 2 hours there is a stop at an interesting place. For example, we have seen snow, like monkeys in the Middle Atlas. Later enormous rock formations in the High Atlas. The hygiene of the toilets along the way is also excellent (even though I read other things about it in other reviews). The highlight of the trip has to be the time in the Sahara. Both on the camel and snowboarding down the sand dunes; it's spectacular. The camp was also very well cared for. The tents were very spacious and super clean. Bathroom with shower (with hot water!) was above our expectations. In the evening we danced to Berber music around the campfire. Very fun adventure with great guidance!