Wonderful place to visit. The only issue we had was getting picked up at our hotel. We had to repeated remind them of where we were. This is even after working with Viator to make sure our hotel was set as the origin. The driver was late because he went to the wrong place the morning of the tour. Don’t expect your driver to give you any history or background on the sites visited. This wasn’t a tour, it was a private transfer with “I’ll be back here to pick you up at this time”
Thank you for your feedback. We are pleased to hear that you enjoyed the beautiful destinations visited during your day in Switzerland. We sincerely apologize for the pickup confusion at the beginning of the experience. We continuously work to improve our communication and coordination to ensure a smooth start for every guest. We would also like to clarify that this experience is advertised as a private sightseeing tour with transportation and local recommendations. It is not listed as a guided walking tour, and our drivers do not accompany guests on foot at each stop. Instead, guests enjoy the flexibility of exploring each destination at their own pace while receiving recommendations and assistance throughout the day. We appreciate your comments and thank you for traveling with us.
