Worse Segway Tour I had in Berlin (My 5th) & Worst in My Segway Experience Worldwide (10+)
I used this Segway tour agency last year when a friend was visiting with me here in Berlin. I come
to Berlin a few times a year and try to take new visitors on a Segway tour (as it’s a great way to see the city for the first time).
Michael was our tour guide. I explained at the beginning (before we even put our helmets on) that I have been on several tours in the past, including one with his other guide, Ashraf. Since there were only two of us (and no others joined the tour), it was essentially a private tour as we paid for the Private 3 Hour VIP Tour. I politely asked what we would be seeing since I wanted to ensure we covered specific sights (so I wouldn’t have to visit them later during this trip to Berlin).
Basically Michael ignored my inquiry and said we would “see things and avoid traffic”. After an hour, and after taking a long route through the hospital complex (which was a waste of time), I again inquired about what we will be seeing. He responded, "Parliament next.".
Long story short, we did NOT see the sights I wanted to see. Even when we were two blocks away from the Sunken Library Room, he didn’t take us there. Later, while crossing Unter den Linden, a VERY busy four-lane road, we were stuck in the middle of on-coming traffic trying to cross. A traffic light crossing and access to the Sunken Library Room were only one block away…an unnecessary risk for all of us on our Segways!
Essentially, Mike was a poor tour guide; rushed and unresponsive to our requests. This was my worst Segway tour in Berlin and the worst Segway tour I've ever taken…period. Stay away from Mike.
P.S. Even after 15 years of being a tour guide, he still can't take a decent photo during the tour.
事業者からの返答
Hi Adam, thank you for writing this in such detail. I read every word, and I want to respond honestly rather than defensively.
You booked a private tour so the route could be built around you, you made your requests clearly, and that is not what you received. A private tour that is not shaped by the guests is not what we sell, and I am sorry that is what happened on yours.
I have also taken your note about the crossing seriously, and it is being discussed with the team.
I have reached out to you directly, because I would like the chance to put this right in person rather than only in a comment.
A
Adam_L
August 29, 2026
Worse Segway Tour I had in Berlin (My 5th) & Worst in My Segway Experience Worldwide (10+)
I used this Segway tour agency last year when a friend was visiting with me here in Berlin. I come
to Berlin a few times a year and try to take new visitors on a Segway tour (as it’s a great way to see the city for the first time).
Mike was our tour guide. I explained at the beginning (before we even put our helmets on) that I have been on several tours in the past, including one with the other company guide, Ashraf. Since there were only two of us (and no others joined the tour), it was essentially a private tour as we paid for the Private 3 Hour VIP Tour. I politely asked what we would be seeing since I wanted to ensure we covered specific sights (so I wouldn’t have to visit them later during this trip to Berlin).
Basically Michael ignored my inquiry and said we would “see things and avoid traffic”. After an hour, and after taking a long route through the hospital complex (which was a waste of time), I again inquired about what we will be seeing. He responded, "Parliament next.".
Long story short, we did NOT see the sights I wanted to see. Even when we were two blocks away from the Sunken Library Room, he didn’t take us there. Later, while crossing Unter den Linden, a VERY busy four-lane road, we were stuck in the middle of on-coming traffic trying to cross. A traffic light crossing and access to the Sunken Library Room were only one block away…an unnecessary risk for all of us on our Segways!
Essentially, Mike was a poor tour guide; rushed and unresponsive to our requests. This was my worst Segway tour in Berlin and the worst Segway tour I've ever taken…period. Stay away from Mike.
P.S. Even after 15 years of being a tour guide, he still can't take a decent photo during the tour.
事業者からの返答
Hi Adam, thank you for writing this in such detail. I read every word, and I want to respond honestly rather than defensively.
You booked a private tour so the route could be built around you, you made your requests clearly, and that is not what you received. A private tour that is not shaped by the guests is not what we sell, and I am sorry that is what happened on yours.
I have also taken your note about the crossing seriously, and it is being discussed with the team.
I have reached out to you directly, because I would like the chance to put this right in person rather than only in a comment.
E
Emmanuel_A
August 10, 2026
Great way to see the city!
Saif was an amazing guide during my first time visit to Berlin! He was easy to chat with and shared very interesting facts about the different landmarks that we stopped at. Request him if you can!
M
melissasK8790UT
October 16, 2025
Easy and fun way to explore the sights of Berlin!
If you’re looking for a fun, easy way to get around Berlin and see the sights I definitely recommend this excursion. The segways were easy to ride and fun I think for everyone. Me and my mom had no issue getting onto it and riding around town with the instructor. The instructor was very nice and knowledgeable, and seemed to enjoy his job. 100% recommend if traveling to Berlin.
S
Steven_H
September 11, 2025
DO it!
Iashawn was Great ! This tour is well worth the Money, you see stuff that you can't see from a bus and take pictures all day. This is a MUST when coming to Berlin.
J
Jet57495123063
July 29, 2024
A great experience
We were on a tour inside Berlin, and the places were attractive and interesting. The guide did his job very well and was very knowledgeable. We highly recommend this tour as it was truly a great experience.
O
oaik2024
July 17, 2024
A wonderful tour
We had a wonderful tour in Berlin . The Segway tour there was different , and it was an extremely great experience. The guide was very knowledgeable about all the tourist attractions we visited.
D
David_B
December 28, 2023
Highly Recommended
Very knowledgeable and friendly. The tour moved along quickly. Wish it was longer. The tour is dependent on good weather.
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