Wonderful experience and so glad we booked a private tour. With two kids (11&5) in tow it was always going to be a challenge, but our host Chiara was almost heaven sent - engaging, flexible and adaptable to the kids and they had an amazing time, as did the adults.
Can’t recommend more highly
事業者からの返答
Dear Luke,
Thank you so much for your wonderful review!
It was truly a pleasure to have you and your family with us in Rome. We know that exploring Rome with children of different ages can sometimes be a challenge, so we are especially happy to hear that Chiara was able to make the experience enjoyable, engaging and flexible for everyone.
We will be sure to share your lovely words with her — she will be delighted to know that both the children and adults had such a wonderful time!
Thank you again for choosing Kai Travel and for recommending us so warmly. We hope to have the pleasure of welcoming your family back to Rome in the future!
Warmest regards,
Ruth By Kai Travel
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Discover24315438387
July 29, 2026 · via Tripadvisor
Amazing
We were picked up by the same driver as day before. Maxmio he was just as friendly and Kind.
We travel with my father (83) and his wife (80)
When we arrive Maria Theresa was waiting she immediately had my dad and wife wait by the entrance while she and my husband and I hot in line. To save steps for them. She asked great questions to understand the struggle of long standing .
She took the time to find a shady bench so we could sit while she explained about the chapel as we would not be able to talk inside there.
She also requested a few "shortcuts" from security to lesson the amount of stairs. She did this whenever possible.
She went out of her way to find us seats when needed.
She was very passionate and knowledgeable about the church and the history.
My father is a pastor and she was so respectful and honoring of him in all she said. If we could have packed her up and taken her with us we would have. I have never had a guide go so far to ensure we saw everything and understood the history behind what we were seeing. If we ever comeback we would request her again.
Thank you Maria Teresa for an amazing experience. In photo attached you see she helped Barbara down the stairs as if she was her own family.
事業者からの返答
Dear Janel,
Thank you so much for your wonderful 5-star review!
Thank you for taking the time to share such a heartfelt account of your experience. On behalf of Maria Teresa, Massimo, and all of us at Kai Travel, we are truly grateful for your kind words.
We are delighted to hear that Maria Teresa's care, professionalism, and genuine compassion made such a difference throughout your visit. She will be especially touched to know that her efforts to make the tour as comfortable and enjoyable as possible for your father and his wife were so appreciated. Treating our guests with kindness, patience, and respect is something we deeply value, and it is wonderful to know that this was reflected in your experience.
Your words about how respectfully she interacted with your father, and your wish to "pack her up and take her home," are the highest compliments she could receive. We will be sure to share your review with both Maria Teresa and Massimo—they will be thrilled to read it.
Thank you once again for choosing Kai Travel. It was an honor to welcome your family to Rome, and we sincerely hope to have the pleasure of seeing you again on your next visit to the Eternal City.
Warmest regards,
Ruth by Kai Travel
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robertoaG9498AG
April 19, 2026 · via Tripadvisor
Vatican tour
We had a great experience visiting the Vatican, our guide Denis was very friendly and knowledgeable. Definitely a great experience. Highly recommended.
事業者からの返答
Dear Roberto,
Thank you very much for your kind words — we are truly happy to hear you had a great experience at the Vatican.
It’s wonderful to know that your time with Denis was both enjoyable and informative. Your recommendation means a lot to us.
We hope to have the pleasure of welcoming you again soon for another memorable experience in Italy.
Kind regards
Ruth
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rayeN7081OB
December 18, 2025 · via Tripadvisor
Ruth and Denis are awesome!!
This was our second trip to Rome and we had such a wonderful time with Kai Travel on the first trip, that we decided to use them again. We were not disappointed and once again they exceeded our expectations. We will definitely use them again on our next trip, and HIGHLY recommend them. They have such a rich in-depth knowledge of Italy and are a great company to rely on!!
事業者からの返答
Dear Ray and Elizabeth, Thank you so much for your wonderful review and for choosing Kai Travel once again. It truly means a great deal to us to know that you trusted us for your second trip to Rome and that we were able to exceed your expectations once again.
Creating meaningful, personalized experiences and sharing our deep knowledge and love for Italy is at the heart of what we do, so your words are incredibly rewarding for our entire team.
We sincerely look forward to welcoming you back on your next journey to Rome and Italy. Until then, thank you for your trust and for your very kind recommendation.
Warm regards,
Ruth & the Kai Travel Team
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Compass575100
September 22, 2025 · via Tripadvisor
Denis is exceptional!
Denis was an interesting, excellent and a professional guide of the Vatican Museums, Sistine Chapel and St Peter’s Basilica. He thoroughly explained art especially the Sistine Chapel paintings before we entered as talking is not permitted inside. His attention to detail was exceptional. After our tour he took us to the Vatican shop which we were very appreciative. Denis made our experience the best ever!!!
事業者からの返答
Thank you so much for your wonderful review. Denis sends you his heartfelt thanks. It is always such a great pleasure for us to receive your messages and to read that you had a magnificent experience — this truly fills us with joy and inspires us to constantly improve, so that we can create for each of our clients a unique and tailor-made experience, just like a bespoke suit.
I sincerely hope to hear from you again soon to arrange more unforgettable tours in Rome together with our wonderful guides. All the Best, Ruth from Kai Travel
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deltabravoman
August 26, 2025 · via Tripadvisor
Amazing tour
Denis was amazing. Very enthusiastic. My whole family had a great time. We learned a ton and are so happy we chose this tour!
事業者からの返答
Dear Mr. Dan,
Thank you so much for your wonderful review. It's always a pleasure for us to receive feedback like yours about our fantastic guide. Denis is one of our favorite guides, as well as the owner of our tour operator, and he thanks you so much for your review. It was a pleasure guiding you through the Vatican Museums, and we hope to see you again soon.
Best regards,
Ruth from Kai Travel
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Elizabeth_W
July 10, 2025 · via Viator
The Sistine chapel, and...
The Sistine chapel, and Basilica are awe inspiring!! I highly recommend this tour, for me it was a very special experience!
事業者からの返答
Dear Elizabeth, Thanks a lot for your Review.
We're delighted to hear that your experience was special. We sincerely hope you'll contact us again on your next trip to Rome, so we can share more wonderful experiences in the Eternal City. All the Best Ruth from Kai Travel
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brianL3005KB
May 13, 2025 · via Tripadvisor
Best of the Best
Outstanding Vatican Museums / Sistine Chapel / St. Peter's personalized tour by Denis! Highlight of our trip so far. He was so knowledgeable, enthusiastic, and accommodating that it really made this a true 5-star experience for us. Hope to use Denis and Kai Travel again!
事業者からの返答
Dear Brian, thank you so much for your wonderful review. I heard from Denis that the passage through the Holy Door was really exciting and this fills me with joy. We always try to make the tour like a tailor-made suit for each customer, so that they can live their experience to the fullest and knowing that we have succeeded is truly gratifying. We look forward to seeing you again soon in Rome. All the Best Ruth
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U5605QXlindas
May 4, 2025 · via Tripadvisor
Visit to Vatican City 4/22/25
Our private tour was amazing. Vatican City was very crowded. Denis our private guide was able to navigate through the crowd. Dennis was very knowledgeable and pointed out many interesting facts as we walked through the Vatican Museum, the Sistine Chapel and St Peter’s Basilica. We learned so much and easily navigated through our visit which would have been challenging without our tour guide.
事業者からの返答
Thank you so much for your wonderful review. It means a lot to us to know that you had a unique experience with your private guide Denis. We look forward to seeing you again in the Eternal City for more tours and wonderful experiences with our precious guides. Ruth
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T6187OMjimp
April 24, 2025 · via Tripadvisor
Vatican private tour
Denis was a great guide who knew how to get us around this very busy area. He was very knowledgeable on everything within the Vatican especially since we visited the Vatican the day after the Pope had died. A private tour was definitely worth every dollar we spent.
事業者からの返答
Hello Mr. St. Pierre, thank you so much for your wonderful review. Denis is one of our best guides and we are really excited to read your words. We hope to see you again soon in the eternal city. All the Best. Ruth
