ミュンヘンからザルツブルクとハルシュタットへのプライベート日帰り旅行

Thank you so much for your wonderful recommendation, Mark! We're delighted to hear that Andrew helped make your day so enjoyable, from suggesting the ferry to Hallstatt for an unforgettable boat ride across the beautiful lake to assisting your elderly parents with such care and kindness. It's great to know these thoughtful touches made a difference to your experience. We truly appreciate your recommendation and hope to welcome you on another Europe Journey adventure soon!

Thank you so much for sharing your experience with Europe Journey. We are delighted to hear that Thomas made your family trip from Munich to Salzburg and Hallstatt so enjoyable and memorable. His passion for the region and thoughtful guidance through Salzburg and the beautiful Alpine scenery are exactly the kind of personalized experience we strive to provide for every guest. It is wonderful to know the day felt both relaxing and enriching for your family and cousins. Your recommendation truly means a lot to us, and we would be honored to welcome you again for another unforgettable journey through Europe.

Thank you for your lovely review. We’re so glad you enjoyed Hallstatt and Salzburg, and we truly appreciate your understanding about the Easter Monday closures. We’ll be sure to pass your kind words on to Daniel.

Dear Phoebe. Thank you so much for your wonderful review. We’re delighted to hear Tomáš made your day so special with his friendly approach, professionalism, and thoughtful care throughout the journey. It means a lot to know the trip became such a memorable part of your travels, and we truly appreciate your kind recommendation.

Dear Christopher. Thank you very much for your kind review! We’re happy you enjoyed the tour, Hallstatt, and Salzburg, and that our driver made your day smooth and flexible. We truly appreciate your recommendation!

Thank you for your kind review! We’re happy to hear you enjoyed Hallstatt and Salzburg and that Sonny was polite and helpful. We appreciate your feedback and hope to see you again!

Thank you for your kind review! We’re happy to hear Tomas took great care of you and that you enjoyed the trip. We also appreciate the helpful tip about Hallstatt and Salzburg—it’s great advice for future travelers.

Dear Scott. Thank you very much for your kind review! We’re delighted to hear that you enjoyed the combination of rich history and dramatic scenery. It’s wonderful to know that your driver provided helpful insights, answered your questions, and shared interesting perspectives on life in Austria and Germany. We truly appreciate your feedback and hope to welcome you again in the future.

Thank you for sharing your experience. We would like to clarify several important points so that future travelers have an accurate understanding of what this product includes. • This is not a tour with a licensed guide. The product description clearly states that this is a trip with an English-speaking driver, not a certified tour guide. This is mentioned twice — in the introductory text and again in the “What’s included” section, where it specifically says “not a licensed guide.” Our drivers know the area, recommend stops, help with planning the day, and provide general information, but they do not give historical commentary or accompany guests inside attractions. Tours with licensed guides are a different type of service and typically cost €400–500 more. • Travelers are asked to independently verify attraction availability. In the “What’s not included” section, it is clearly stated: “Please independently verify the opening hours and ticket availability.” This means that the operating hours of cable cars and attractions are not part of the service and cannot be influenced by us. Seasonal closures in Hallstatt and Salzburg are very common. Travelers may decide whether to continue with the trip or cancel after checking availability — in this case, the group chose to proceed. • Cancellation policies are set by Viator. As a provider, we must follow Viator’s rules consistently for all bookings. • This service cannot be compared to a taxi or hotel driver. Standard taxi or hotel drivers do not know Alpine routes, timing, parking locations, scenic viewpoints, or sightseeing logistics. Uber or regular taxis also do not provide full-day itineraries of around 500 km, and a private car with a driver for a full day would generally cost significantly more. • The price reflects the scope of the service. It includes a full-day trip, approximately 500 km of private transportation, a professional English-speaking driver, bottled water, all fees, and all taxes. • Our company has been operating for more than 8 years and has over 1,600 reviews. We provide thousands of trips across Europe each year. The product description is transparent and contains all essential information — however, it is very important to read it fully to ensure expectations match the type of service offered. We are sorry that the trip did not meet your expectations, but all key details regarding the service type, scope, and limitations were clearly stated in advance. Thank you for your feedback. Jan