One - ピア66からシータック国際空港への片道送迎

Hi David_D We’re very sorry for the experience you had, especially having to wait outside with an infant and a passenger with mobility issues. We understand how frustrating and stressful that must have been. We take your concerns seriously and are reviewing what happened with the pickup and the transfer to another vehicle. Our goal is always to provide clear communication and timely service, and we apologize that this did not happen as expected on your trip. Thank you for bringing this to our attention. We will use your feedback to help prevent this from happening again.

Hi Mariamnne_P Thank you for your wonderful review! We’re glad to hear you had a smooth trip from the dock to the airport and that you found our vehicle spotless and our driver courteous. We truly appreciate your kind words about our communication and hope to serve you again on your next trip!

Hi Bernadette_E Thank you for your wonderful review! We’re glad you found our service efficient, punctual, and cost-effective. We truly appreciate your support and look forward to serving you again in the future!

Hi Cheryl_B Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the smooth ride and felt safe and well cared for throughout your journey. Providing a professional, comfortable, and chauffeur-like experience is exactly what we strive for. We truly appreciate your kind words and look forward to serving you again!

Hi Kerry_R Thank you for the great review! We’re glad to hear your driver kept you updated, made the pickup easy, and helped with your luggage. We’re happy we could get you to the airport quickly and comfortably. We truly appreciate your support and hope to serve you again!

Hi Kirstenstaples Thank you so much for your kind review! We’re glad to hear that you found us easy to locate and contact, and that you enjoyed our reliable and comfortable transportation. We truly appreciate your support and look forward to serving you and your group again in the future!

Hi Shanter… Hi, just to clarify, you did cancel your reservation with us, and you received a full refund. Since the reservation was canceled, you did not use our transportation service. We’re sorry for any confusion regarding the reservation and pickup time.

Hi Hiro_T Thank you for your kind review! We’re thrilled to hear that your driver provided excellent service and kept you informed throughout the trip. We’re also glad we could accommodate your earlier pickup time. We truly appreciate your flexibility and support, and we look forward to serving you again!

Hi Sarah_N Here’s a warm and professional response you can send: Thank you for your feedback and for choosing our service. We’re glad to hear that your pickup went smoothly, your driver was courteous, and that you enjoyed our new, clean Sprinter van. We apologize for the lack of communication before your pickup day. We understand how important timely responses are, and we’ll work to improve our communication so our guests have a better experience from the time they book until they reach their destination. We truly appreciate your comments and hope to have the opportunity to serve you again in the future. Safe travels!

Hi Susan_C Thank you for your feedback. We sincerely apologize for the confusion. Your original booking was scheduled for 9:00 AM, but it was later changed to 8:30 AM, which unfortunately caused a misunderstanding. We’re sorry for the inconvenience this created. As a gesture of goodwill, we have already issued a full refund for your booking. Thank you for your understanding, and we wish you safe travels.