Quinta da Regaleria & the surrounding grounds were stunning and wort the visit. We opted to not do the audio tour. My only suggestion is to take transportation in, driving in the area was extremely tricky with one way roads.
事業者からの返答
Hello, and thank you for your feedback!
We are glad to hear that you enjoyed your visit with us.
The audio guide can be enjoyed before, during, or even after your visit, allowing you to explore the stories and history of the site at your own pace.
We hope to welcome you again in the future! ✨
Warm regards,
Claire
C
Corinne_B
June 24, 2026 · via Viator
Tickets received too late. Loading issues.
The site is great. But buying tickets through this platform... a nightmare. To get the tickets, we had to call the UK. Not even a commercial gesture for the cost of 20 minutes of calls.
事業者からの返答
Bonjour et merci pour votre commentaire.
Nous sommes désolés d'apprendre que vous avez dû contacter notre service client pour accéder à vos billets d'entrée.
Veuillez noter que des instructions détaillées pour télécharger vos billets d'entrée et le contenu audio vous ont été envoyées immédiatement après la confirmation de votre réservation.
Nous tenons également à préciser que notre service client est basé en Grèce, et non au Royaume-Uni.
Nous pensons que ce commentaire ne reflète pas pleinement la qualité de notre service, car toutes les informations et instructions nécessaires vous ont été fournies avant votre visite.
Cordialement,
Claire
L
Luciana_A
June 23, 2026 · via Viator
A lovely afternoon!
The Quiinta da Regaleira is a beautiful luga and well grander! Just like the city, it is full of climbs and stairs - Get ready! Having bought the tickets earlier facilitated entry. I just got there and went in.
事業者からの返答
Olá e obrigada pelo seu feedback!
Ficamos felizes em saber que você gostou da sua visita à Quinta da Regaleira e que a compra antecipada de ingressos facilitou sua entrada.
Esperamos recebê-la novamente em breve. ✨
Atenciosamente,
Claire
H
Harold_G
June 15, 2026 · via Viator
Hiked over a mile from...
Hiked over a mile from where we parked to get to Regaleria(uphill). Thought we might get started early, but had to stand(no seating) for over an hour before tour start. Website had conflicting info about e tickets. Actually available on site and cheaper than online. Regalia itself was a visual treat.
D
DDMxxx
May 30, 2026 · via Tripadvisor
Harry Potter
Overpriced. The only thing worth seeing were the gardens. The rest was a 20th century Harry Potter theme park
事業者からの返答
Hello and thank you for your feedback.
We are sorry to hear that the experience did not meet your expectations.
We would like to clarify that the price paid, included both the admission tickets and the audio guide, which is created by professional authors and voice actors.
We understand that every visitor experiences a site differently, but we hope the audio guide value to your visit.
Warm regards,
Claire
A
Ahlem_J
May 25, 2026 · via Viator
Honestly it sucks , first...
Honestly it sucks , first time using it and probably the last time, i ve booked tickets on this platform the next day the tour guide cancelled and I had to ask for reimbursement of the tickets because it wasn’t done automatically..
P
Pedro_A
May 21, 2026 · via Viator
Viator is very bad as a service
Quinta da Regaleira is a lovely place that is worth visiting and enjoying peacefully. The service from Viator is very bad; this is the second and last time I use it. I bought the tickets a long time ago, but they do not send them until the same day... On the same day, you receive an email from another agency with links to download everything, very complicated and slow. The guide is only in English; there is no option for other languages. The audio is extremely long and does not guide you through the park. The place is beautiful and deserves a visit, but the service from Viator is terrible.
事業者からの返答
Hola y gracias por tu reseña. Lamentamos que tu experiencia con nosotros no haya cumplido tus expectativas.
Queremos aclarar que en la descripción se indica claramente que esta experiencia incluye una audioguía autoguiada y que se requiere la descarga de una aplicación aparte. También se especifica que no se trata de una visita guiada en vivo.
La experiencia incluye entradas descargables y una audioguía a la que puedes acceder directamente desde tu teléfono.
Agradecemos tu comprensión.
Saludos cordiales,
Claire
1
161gracem
May 8, 2026 · via Tripadvisor
Amazing!!!
We had a great experience at Sintra Quinta da Regaleira. Worth the admission fee, you really go back in history as you walk around the property.
事業者からの返答
Hello and thank you for your review!
We are glad to hear that you had a great experience at Sintra Quinta da Regaleira and that you enjoyed exploring its rich history.
We truly appreciate your feedback and hope to welcome you again on another memorable visit in the future.
Best regards,
Claire
G
Guylaine_G
May 7, 2026 · via Viator
Regaleira
The initiatory well is really impressive. Beautiful gardens, take time to look everywhere and interesting castle
事業者からの返答
Bonjour et merci pour votre commentaire !
Nous sommes ravis d'apprendre que votre visite vous a plu. Nous espérons que l'audioguide a enrichi votre expérience.
Au plaisir de vous accueillir à nouveau. ✨
Bien cordialement,
Claire
V
Victoria_D
April 20, 2026 · via Viator
Stunning!!
This was one of our favorite attractions in the area, the forest is so beautiful and the well is magnificent!! Prepare for a pretty steep 30 min walk up. It is totally worth it!!
事業者からの返答
Hello and thank you for your feedback!
We are happy to hear that you enjoyed your visit and hope that the audio guide added value to your experience. We look forward to welcoming you back.✨
Warm regards,
Claire
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