Chichen Itza ,Cenote chichikan & Valladolid from プラヤ・デル・カルメン

The tour went well, took us to amazing places such as Cenote for a swim, Chitchen Itza and Valladolid, with a Mayan village. As we were not travelling by car it was a well worth trip and not too expensive, and we got the value for money. Lunch was nice as well. However, the tour was always a little rushed, and apart from Cenote swim, we barely had time for strolling. Also, be prepared for a long time of picking up all tour participants. Our pickup was one hour in of the official pickup time, and it took another two hrs. And the same for drop offs again

We booked a tour from Playa del Carmen to Ek Balam and Valladolid, which was unavailable (we booked it late) so we were offered the chichen itza tour instead. Firstly to mention, we paid £170 ($229 USD) for both of us (for Ek Balam) - I now realise this tour to Chichen Itza should have been no more than £86 ($116 USD) as per the tour price advertised so we overpaid massively, and were not eligible for a bottle of water as apparently water was only for the ‘premium’ customers… The tour guides were good - funny, and we appreciated their knowledge and looking out for the group, so this is no shade on them particularly. The bad part was that, as others have said on here, on top of having paid £170 for the tour, it felt like we were taken to tourist traps along the way that we had not expected and everyone was trying to squeeze us for what cash they could.. it’s frustrating to be made to feel guilty for not paying everyone that crosses your path (woman on bus selling liqueur, calendars, objects, tipping for various things, etc.. it felt a little relentless and exhausting) we hadn’t signed up for that nor are we in a position to be throwing money around like crazy in that way.. The other issue was time.. we went to the meeting point at 6:30am, and didn’t get back until past 9pm. This could have been shortened if better organised, we were on the bus for over 2 hours before we even left playa del Carmen - No idea what was taking so long or why thy wouldn’t just get us to meet at 9am instead if they weren’t heading off till then.. which was very frustrating. One of the main highlights for me was meant to be the visit to Valladolid, which was advertised as part of the tour (Chirchen Itza - Cenote - Valladolid), but after so much waiting around, and going to the tourist trap village that we didn’t sign up for (we were there a long time!), meant we only had 30 mins to hop off the bus and have a quick look (and of course we were advised to take cash out to spend more money 😅) at which point it was getting dark anyway and not enough time to see or do anything. We got back VERY late and missed dinner plans we had with friends.. incredibly disappointing on our last night in Mexico. Oh and another thing, we got to chichen itza late in the day and it was VERY hot.. my partner asked if he could have a bottle of water before going in, but they said we cannot have water as that’s only for the ‘premium’ passengers 🤣🤣🤣 seems like that should be a basic level of service for a £170 ($229 USD) tour? All in all, the cenote was nice, Chitchen itza was obviously nice although we got there late in the afternoon after the tourist trap and waiting around for ages, so it was absolutely boiling! Valladolid looked beautiful but we didn’t get to see any of it due to only having 30 mins there, and the sun was setting when we were there lol, not sure why they bothered advertising it in the tour. I would recommend looking elsewhere for a tour if you value your time and your cash.

We were picked up at 7 am & didn't get back until 10 pm, so it was a very long & tiring day. After pick up, we then sat on a petrol forecourt for an hour waiting for a larger coach to arrive to take us on for the rest of the day. Rather frustrating after the early start.....and subsequent late finish. The day was done in a different order than advertised and we had 2 stops before finally reaching Chichen Itza at around 3 pm. By this time we were all past our best and would have much preferred this being the first activity, with lunch and the cenote visit afterwards. The trip was good value for money & the guides worked hard, with good knowledge & great language skills. The trip was good value for money but

The whole experience was amazing. We left from 7 am and returned to my hotel at about 8:30 pm. Enrique, Gonzalo and Roberto gave us a magical day. We went to unCenote, we were sharing in a Mayan reserve, we ate traditional food, we went to Valladolid and we visited Chichen Itza. Our tour was informative, interesting and exciting. Spectacular.

+10

Gonzalo and Rodolfo were the best! It was a fantastic tour that I’d definitely recommend. I learned so much about Mayan culture and loved the cenote. It was so refreshing and they had a zip line you can ride into the water. Chichen Itza was so beautiful and a must see if in Playa or the surrounding areas.

Ernesto and victor were amazing, so very friendly and knowledgeable of the area and Mayan culture. We appreciated them letting us know ahead of time of the sketchy vendors and what not at Chichén Itzá well before we got there and just prior to the arrival. What a wonderful team and amazing stops.

Very informative our tour guides were funny and very knowledgeable. I would recommend this experience for anyone. Book your tour!!!

The tour staff was excellent, the tour staff was very attentive, and the guide, Roberto, undoubtedly livened up the trip and made it extraordinary, for the price each of the adventures that include it is worth it, highly recommended, the only thing is that they want to sell you everything at every moment, but it is normal, it depends on you.

A. wonderful organized trip to Chichen Itza. Very Nice bus trip, visiting Maya center, Good lunch. Gonzales and his collegue did a wonderful job telling all about the Maya culture. They are proud and they should be. IT captured us. The cenote was a nice refreshing moment. Very comfotable. Valladolid was top short. One point : we understand that a lot of people live of the trips but every where you come there is extra money charged or asked. At the end of the day with compliment for the busdriver we where delivered at the hotel. Value for money. !! WvK

+2

A long day but worth it. Our guide, Senor Fuentes, and his team are very knowledgeable. Bring at least $100 USD spending cash or your credit card because you will definitely want to buy certain items. We bought some El Jefe tequila. HIGHLY recommended. Chichen Itza is beautiful. Cenote was gorgeous and Valladolid has a Mayan performance that gave me goosebumps.