Amazing and so much fun!! I am Afraid of heights but Rafael made us feel safe and comfortable the whole time. Overall it was a great experience and I would do it again!!
事業者からの返答
Thank you so much for your wonderful review! 🌟
We’re so happy to hear you had such a fun experience, especially overcoming your fear of heights — that’s amazing! It’s great to know that Rafael made you feel safe and comfortable throughout the adventure. We’ll definitely share your kind words with him.
We truly appreciate your trust and are thrilled you’d do it again — we’d love to welcome you back anytime for another unforgettable experience! 🙌
E
Emmanuel v
October 7, 2025 · via Tripadvisor
Best tour I’ve been to hand down
Every one was very friendly and funny ! Not one of the people there had a bad attitude 100 out of 10 experience !!! The cenote is beautiful and there is a mile long zip line that’s amazing and the atv is a must !
事業者からの返答
Thank you so much! We’re thrilled you had such an amazing time, 100 out of 10 made our day! 🌟 The team will be so happy to hear your kind words. We’re glad you loved the cenote, the zipline, and the ATVs, that’s the perfect combo for a great adventure!
S
Stephanie D
July 19, 2025 · via Tripadvisor
No horseback riding
I would’ve rated it a 5/5 but the activity said there was horseback riding and we didn’t do that. I was really looking forward to it. I was extremely disappointed. Other than that it was amazing amazing experience our tour guide CJ was nice and made the group feel comfortable!
事業者からの返答
Thank you so much for your honest feedback! We’re really glad you enjoyed the tour and that CJ made everyone feel comfortable. We completely understand how disappointing it must have been to miss the horseback riding, especially when you were looking forward to it. Unfortunately, due to force majeure that day, we couldn’t offer the ride. We’ve already processed a partial refund; we know it can’t replace the experience, but we hope it helps make things a little better. Thank you again for sharing this with us.
2
213malenas
June 7, 2025 · via Tripadvisor
Experience top
We loved the tour, super complete! The guide CJ has been very friendly and we had a lot of fun. When we return we will repeat for sure🧚🏻♀️
1人が参考になったと回答
事業者からの返答
¡Mil gracias por tu reseña! Nos alegra saber que disfrutaron tanto la excursión y que CJ hizo la experiencia aún más especial. ¡Será un placer recibirlos de nuevo cuando regresen! 🧡✨
F
freddyalonsog2024
September 14, 2024 · via Tripadvisor
Great day in Tulum
Very good experience, the Tour Guide provided much help and fun throughout the day. We learned the history of the ruins of Tulum.
事業者からの返答
Muchas gracias por tu comentario, en verdad nos es de gran utilidad para poder brindar el
mejor servicio a los futuros visitantes.
C
Charles_W
July 13, 2024 · via Viator
Fun fun fun
Was the most fun I've had since childhood. The experience was top notch. The staff was great. Would recommend to anyone visiting tullum.
1人が参考になったと回答
事業者からの返答
Thank you very much for your comment, reading this helps us be better for our future
visitors.
Q
Q9294LKevelynp
June 12, 2024 · via Tripadvisor
BEST EXCURSION EVER
Highly recommend! Víctor was the BEST tour guide! 10/10 experience! Went for my birthday and it was the best birthday ever
事業者からの返答
Thank you for your comment, it is a pleasure to know that you liked the tour.
D
dhamiril
February 13, 2024 · via Viator
Best experience in Tulum
One in a life time experience! The group was fun and everyone helped take pictures. Staff also take a bunch of photos and it’s about $50 for about 45 pics. Juliooooo!!! He was the best guide ever! A total vibe! After it was all done I high key wanted to book it again just to hang out with Julio and do it all again 😂 zip lines were fast and long def worth it. ATV ride was long and fun! And the horses were cute but it was a slow ride. Now the CENOTEEEEE was one for the books every educational and not scary at all! 10/10 experience book it asap u won’t regret it. Mind you I went solo 🫣😂
1人が参考になったと回答
事業者からの返答
Thank you very much for your comments, all of these help us to provide better experiences
to our visitors.
I
Inspiration523582
January 22, 2024 · via Tripadvisor
You won’t regret this!!!
I had the time of my life!!! The tour guide was the kindest and patient person. Everything was organized and there wasn’t a dull moment.
事業者からの返答
Thank you very much for your comments, all of these help us to provide better experiences
to our visitors.
B
bronwynh262
September 9, 2023 · via Tripadvisor
A Tour To Avoid
While in Tulum we did several tours and I enjoyed all of them except this one. My husband and I wanted to do this tour because of the horseback riding and there weren't many options so we decided to take a chance on the tour even though it did not have many reviews. The reason we did not enjoy this tour is because it was unsafe and a scam. For example, they advertised a 20km ATV trip through the jungle and a horseback ride through the jungle. The ATV trip couldn't have been more than 10km and was just on a dirt road and the "trail ride" was more of a 5 minute pony ride. On top of that they did not size helmets correctly, even the tour guides were wearing their helmets wrong. Their goal was clearly to take your money and give you a half-baked experience. They didn't even care enough to give us a waiver in English, meaning that whatever we signed was void because we do not understand Spanish. However, the thing that made us leave early was the way they treated their horses. All the horses looked and acted dehydrated and starved and the guides would hit them with sticks if they didn't do what they wanted. Now, I'm not professional, but that doesn't sit right with me. At this point, we did not trust them with the ziplining so we asked to leave. A guy drove us to the side of highway and left us there and then sat while we waited for a taxi. The driver clearly had the time to drive us 10 min down the road back to the drop-off location, instead he just watched us sit there for 20 minutes while we waited for the taxi. Overall, a horrible experience they are scammers that only want your money, don't care about your safety, and abuse their animals. Go to Selva Maya, which is next door to them, where they give you a full and safe experience that is tons of fun.
1人が参考になったと回答
事業者からの返答
I am very sorry for your perception, however here all opinions are heard and this allows us to verify the areas of opportunity that we have, in order to provide a better service.
Tulumの類似ツアーを比較
最安値: Cancun Best ATV Tour, Ziplines and Cenote Swim with Lunch — $35
最高評価: Jungle Adventure: ATV, Ziplines, Skyboard, and Cenote From Tulum — 4.8 (77 件のレビュー)
最短: Cancun Best ATV Tour, Ziplines and Cenote Swim with Lunch — 4 時間