Ray R was a great guide. The 1.5 hour tour was full of great info. Worth the time and money. Brian from the lone star state





グラウンド・ゼロを訪れ、犠牲者と緊急対応者を讃える9/11メモリアル・プールで追悼の意を表すりながら、地元のガイドと共に9/11の物語を発見しましょう。 襲撃を生き延び、愛する人を探す家族の希望の場所となったセントポール礼拝堂を訪れ、近くの消防署の記念碑に立ち寄り、救急隊員の勇敢さを称えます。 当時の出来事がどのように展開されたのか、ツインタワーの足跡に記念碑がどのように作られたのか、強靭な「サバイバーツリー」をご覧ください。 バッテリー・パーク、ウォール街、フェデラル・ホール、ニューヨーク証券取引所、ジョージ・ワシントンが大統領に就任した金融街など、歴史あるマンハッタンのダウンタウンをゆっくりと散策するウォーキングツアーです。 マンハッタンとニューヨークハーバーのパノラマビューを楽しめるワンワールド展望台にいつでも入場できるチケットにアップグレードできます。チケットはツアー後7日間有効です。
グラウンドゼロと911メモリアルプールを訪問
このオプションが選択されている場合、ワンワールドトレードへの入り口
911博物館への博物館チケットは追加料金です
ウォール街と証券取引所で歩く
ツアーはバッテリーパークから通りを渡って始まります
で歩く
出発予定時刻の24時間前までにキャンセルされた場合、全額返金の対象となります。
Ray R was a great guide. The 1.5 hour tour was full of great info. Worth the time and money. Brian from the lone star state
Was my number 1 thing on my list to do when I visited NYC this place is a must and is absolutely incredibly well done.
Tour included guide on headsets. Was extremely knowledgeable very eye opening if sombre experience
The lady we had was very nice, but unfortunately that was the only positive part of this experience. I paid for tickets that were never provided to me, and when I contacted customer service, they refused to issue a refund or take responsibility for the mistake. This ended up wasting an entire day of our trip, and to make matters worse, I had to purchase tickets a second time just to enter the memorial. Paying twice for the same attraction is completely unacceptable. Save yourself the frustration, time, and money and book elsewhere.
Thank you for taking the time to share your feedback. We are very sorry to hear about the issues you experienced during your visit and understand how frustrating it must have been to feel that you did not receive what you expected, especially after having to make additional arrangements during your trip. We always aim to provide clear information about what is included with each ticket, and we regret any confusion that may have occurred in this case. For future bookings, we kindly recommend carefully reviewing the ticket inclusions and details before purchase to ensure they match your expectations for entry and access. We appreciate your comments about your guide and are glad to hear she was kind and helpful, even though the overall experience did not meet your expectations. Your feedback will be shared with the relevant team as we continue working to improve clarity and communication for our guests. Thank you again for sharing your experience.
Weather was not good which made the walk less enjoyable.
Thank you for sharing your feedback. We’re sorry the weather did not cooperate during your visit, as we understand it can definitely affect the overall walking experience. We still hope you were able to enjoy the meaningful history and atmosphere of the Ground Zero Memorial. Thank you for joining the tour, and we hope to welcome you again in better weather conditions for an even more enjoyable experience.
The experience did not happen at all and no one told us. And no one ever reached out to explain. We will never use Viator again.
The tour guide was at 24 state street waiting and you never checked in
Vivian our tour guide was EXCELLENT! Very knowledgeable and personable. We loved having her as our guide. She knew detailed information that was very interesting. Thank you Vivian!
We’re thrilled to hear that Vivian made your tour so enjoyable with her knowledge and personable style. We’ll be sure to share your kind words with her — she’ll be delighted! We’d love to welcome you back for another memorable tour soon.
It was the worst tour we've ever booked through Viator. We waited 45 minutes and our guide never showed up. It was so disappointing. we missed the 911 memorial experience. I will be requesting a refund
Thank you for sharing your feedback, and we’re truly sorry for the frustration and disappointment you experienced. We understand how important your visit was, especially to the 9/11 Memorial, and we deeply regret that your guide did not show up as planned. This is certainly not the standard we strive to uphold, and we are actively looking into what happened to ensure it doesn’t occur again.
Visiting the 9/11 Memorial is one of those experiences that stays with you. It’s peaceful, powerful and deeply moving all at once. The design of the fountains those endless streams of water flowing into the footprints of the towers captures something words can’t really describe. It’s both heartbreaking and beautiful. Walking through the museum, you can feel how much care and respect went into preserving the stories of that day. It’s emotional, yes, but it’s also grounding a reminder of the strength and compassion that came out of such tragedy. The space itself is spotless and well-maintained, and the staff are kind and thoughtful. I’d say it’s a must visit for anyone coming to New York, not as a tourist stop, but as a place to pause, reflect, and remember.
Thank you so much for your thoughtful and moving words. We're truly honored that your visit to the 9/11 Memorial and Museum left such a meaningful impression on you. You captured the spirit of the place so beautifully — peaceful, powerful, and deeply moving. The design of the Memorial was intended to create space for reflection, remembrance, and healing, and we're grateful that it resonated with you in such a profound way. We’re also glad to hear that you felt the care taken in preserving the stories within the museum, as well as the respect shown by our staff. Your recognition means a great deal to us. Thank you again for taking the time to share your experience — and for encouraging others to visit not just as tourists, but as witnesses to a powerful part of our shared history.
We had a great tour with Nina. So much more than we expected. She has such a love of New York City and shared so much with us. Thanks Nina.
Thank you so much for your wonderful feedback! We’re thrilled to hear that Nina exceeded your expectations and shared her love and knowledge of New York City with you. We’ll be sure to pass along your kind words—she’ll be delighted! We hope to welcome you back soon for another memorable tour.
| ツアー | 所要時間 | 評価 | 料金 | |
|---|---|---|---|---|
グラウンドゼロ911メモリアル+ワンワールド展望台(オプション) | 1h 30分 | 3.6 (36) | $40 | |
Statue of Liberty & Ellis Island Tour with Reserved Ferry Entry | 3–5 時間 | 4.8 (14,814) | $59 | 見る |
New York in One Day Guided Sightseeing Tour | 6 時間 | 4.8 (13,810) | $99 | 見る |
Central Park Pedicab Guided Tours | 1–3 時間 | 5.0 (8,498) | $38 | 見る |
NYC Empire State Building Observation Deck Ticket | 45 分–1h 30分 | 4.5 (7,688) | $50 | 見る |
Private Central Park Pedicab Tour | 1–3 時間 | 5.0 (7,569) | $38 | 見る |
9/11 Ground Zero & Memorial Tour with Optional 9/11 Museum | 2–4 時間 | 4.8 (7,185) | $29 | 見る |