Stay away!
Horrible experience and unprofessional customer service. You can spend your money with a different tour company that is more reliable and professional.
事業者からの返答
We take genuine customer feedback very seriously. However, we cannot find any booking, tour, or service under your name in our records.
If you have actually booked or travelled with Jahongir Premium Tours, please contact us with your booking name or reference so we can investigate and address any issue properly.
If you have never booked or travelled with us, we kindly ask that you remove this review, as posting a negative review about a service you did not use is misleading to other travelers.
Sincerely,
Zafar
Jahongir Premium Tours
Program too dense for a day
The guide was very dedicated, helpful and adorable, but unfortunately he did not speak English. The tour program is very pretentious for one day from Samarkand. For example, we did not go to the village of Voru which was too far in the mountains, not to mention the very bad condition of the roads...This excursion has a lot of road and stops are very short...
事業者からの返答
Merci beaucoup pour votre retour 🌸
Nous sommes ravis que vous ayez apprécié la gentillesse de votre guide. Nous prenons bien note de vos remarques concernant la durée et les routes afin d’améliorer l’organisation de cette excursion. Votre avis nous aide à progresser
Sincèrement vôtre,
L’équipe de Jahongir Premium
Beautiful 7 Lakes area tour
While traveling around Uzbekistan, I used Jahongir to book a 2 day/1 night side trip to Tajikistan 7 Lakes region and the city of Panjakent. Other than my messages continually going to his spam, it was easy enough to book & set up the trip, and everything went as planned from Jahongir's side of things.
I enjoyed the tour itself, and had a nice, helpful guide & driver(s) for the 2 days. My guide was flexible, and one of the highlights for me was when we stopped on the side of the road to see a festival in this small village. I was able to interact with local villagers who aren't used to tourists, through my guide as an interpreter. I also very much liked seeing the lakes and that my guide was willing to hike with me, as requested. The 7 Lakes are truly beautiful, with snow-capped mountains in the background, but dress warmly as the wind can be mighty cold! Panjakent is an interesting little city, but there isn't a whole lot for tourists. The museum was freezing, but otherwise well-done, with artifacts from the ancient civilizations found nearby, and throughout the history of Panjakent.
However, I do think the tour could've been organized a little better, and that there would have been a little more direction/information given. After some discussion, the itinerary was changed while in the car driving to the border, switching days for the planned activities. I actually think it made more sense this way, but I would've preferred to discuss it in advance so I could dress/prepare/pack appropriately for the day. Knowing a bit more of the distances for the hike would've been great so that we could've planned how far we wanted to walk in order to still see all the lakes. I think my guide, who was very kind, was just trying to be accommodating, but I hired him since he knew the local language, food, customs, geography etc. far better than me, and I could've used a bit more guidance overall. That said, I requested the 2 day overnight version, but since that's not one they normally offer, the 1 day trip might be laid out much better.
事業者からの返答
Thank you so much for sharing your detailed feedback! We're thrilled to hear that you enjoyed the 7 Lakes and Panjikent tour and had memorable experiences interacting with the locals. We appreciate your suggestions for improvement, especially regarding the itinerary and hike details. We’ll work on providing clearer information in advance to help future travelers better prepare. Thank you again for choosing our tour, and we hope to welcome you back on another adventure soon!
Sincerely,
Zafar
What a great journey with our guide!
Great day well organized with our guide. Beautiful discoveries commented with care. Everything was great.
We were able to taste a local dish and some hot bread.
I recommend
事業者からの返答
Merci beaucoup pour votre retour ! Nous sommes ravis que vous ayez apprécié la journée, les découvertes et la dégustation. À bientôt pour de nouvelles aventures !
