This was SO FUN. My guide, Nori, picked me up at the airport, helped me with the ATM and buying train tickets, and we were off. I wanted to do lunch and a brewery then was open to whatever.
She showed me around the city. Main places to little side streets. We went shopping, she even took pictures of me (and if you travel solo, you know it's hard to get pictures of yourself doing things!). At the end she walked me right to the security line back at the airport and made sure I got through before she left.
Doing the layover tour was the best way to spend my limited time in Tokyo. Nori made it feel like I was hanging out with a friend for a few hours. Great experience!
事業者からの返答
Thank you so much for sharing such a wonderful review! Reading that your layover felt like hanging out with a friend is the ultimate compliment for us, as being a trusted local friend in Japan is at the heart of everything we do at Tokyo Travel Assist.
Nori is a thoughtful guide who always puts her heart into every detail—from helping with smooth airport navigation and finding great local spots to capturing those priceless photos. We are so proud of how seamlessly she took care of you right up to the security line!
Whether you have a short layover or a full week to explore, our goal is always to provide a warm, flexible, and unforgettable journey with someone you can truly rely on. We hope to welcome you back to Tokyo again soon!
I
Inspiration611590
January 15, 2025 · via Tripadvisor
Expected more
No sign at airport, no drinking water in vehicle, no assistance with luggage. Knowledgeable, safe, and friendly tour guide, just not as warm as I would have liked. Perhaps it's standard for Japanese culture, just not what I am used to for the very high cost of this tour. Asked several times to do sushi and still suggested ramen, finally went to sushi place. Expected more from tour.
1人が参考になったと回答
事業者からの返答
Thank you for taking the time to share your honest feedback with us. We truly appreciate your insights, as they help us refine how we welcome our guests to Japan.
At Tokyo Travel Assist, our vision is to provide a personal, tailored journey as a trusted "Local Friend" rather than operating like a traditional tour group. For this reason, our style for airport pickups is a more personal, discreet greeting rather than holding up a standard tour sign—though we certainly should have explained this pickup style to you more clearly in advance. Likewise, we should have proactively checked in with you at the very beginning regarding your luggage and drinking water in our vehicle.
Exploring in one of our private luxury vehicles—such as a spacious Alphard or BMW SUV—is designed to offer a quiet, relaxing sanctuary where you can bypass crowded transit and travel at your own pace. Being your local friend means listening attentively and tailoring every moment around your exact desires—such as taking you straight to a wonderful sushi spot without hesitation, rather than suggesting other dishes.
On your next visit, we would love the opportunity to share a truly seamless journey with you—perhaps introducing you to a quiet, authentic sushi bar tucked away in a charming, non-touristy neighborhood where you can enjoy local delicacies in total relaxation.
My top priority is always helping you maximize every moment of your time in Japan with warm, dedicated support. We hope to have the honor of welcoming you back for the exceptional experience you deserve!
N
nancypP506II
October 27, 2024 · via Tripadvisor
6Hr layover Haneda VIP tour
I had a 9 hr layover and chose the 6hr Haneda layover VIP tour and it worked out perfectly. Tony was so professional, prompt, and very welcoming. We did a lot more than I could have done on my own! With a short amount of time, it felt like a productive trip yet didn’t feel like we were rushed at all. This was definitely worth it!
E
E8996GGmatthewl
September 5, 2024 · via Tripadvisor
Best layover tour Ever! Well worth it.
This was the best layover tour my family has ever had! Tony was awesome! We have a 8 and 4 year old so we opted for the the private car. (His BMW is NICE!) It was a better choice do to the fact we where coming back for our vacation and were tired. Tony took every consideration for us and made the tour easy. We felt like true VIPs. We just sat back and relaxed. When we got out to see the sights, Tony was right there to show and tell us about anything. It was really like having a good friend show you around his home town. We are absolutely looking for to coming back and doing another tour with Travel Assist Japan. 100% worth it!
1人が参考になったと回答
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T6304YTwhitneys
January 9, 2024 · via Tripadvisor
Great tour and airport transfer too!!
Combined tour with a transfer between airports. Worked out fabulously! Got a quick overview tour of Tokyo, had a great meal, and a smooth, quality transfer between airports. Exactly what we wanted!
D
Dan C
March 30, 2023 · via Tripadvisor
Narita Layover for 12 Hours!
We had 12 hours to kill with a layover in Narita Airport going from Hanoi, Vietnam to Dallas/Fort Worth, Texas. Instead of sitting at the airport we decided to hire Tony Ina to find us a guide during the cherry blossoms in Tokyo, Japan. Most reviews said you can’t do it but we did. It was easy when you have a local guide like in Fumi from Travel Assist, LLC. She was patient and waited as we cleared immigration and customs and got us on the train in no time. Fumi’s english was wonderful and she was very delightful to visit with. She made the experience come alive. We got in and out with time to spare. You will not have a concern in hiring Tony’s group.
事業者からの返答
Thank you so much for using us as your guide.
It was our great plsesure. Hope to see you soon again!
R
Rbben
May 21, 2019 · via Tripadvisor
Comprhensive Overview
We tool the Essentials of Tokyo Tour with Nobu. We covered an amazing amount of territory in one day - all by public transportation. We visited Asakusa, Chidorigafuchi (with the cherry blossoms in full bloom!),the Meiji Shrine, Sensoji Temple, Shibuya Crossing, Tsukiji Fish Market and the Tsukiji Honganji Temple. We also stopped for a terrific lunch in a small local restaurant in the Fish Market. Nobu was very knowledge and accommodating. This was our fist day in Tokyo and gave us a great overview for the rest of our trip. This tour is highly recommended
