We booked a dinner cruise for 5 people on boat "Delphine" and we were picked up by an even slightly bigger boat incl restroom. It was a great experience , super chill, everybody loved it and the Food quality was outstanding good. Our skipper was very nice and that tour is highly recommended !
事業者からの返答
Thank you for the lovely review Holger. Glad you enjoyed the dinner on canal boat Leaudine!
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pattaylor22
April 15, 2026 · via Tripadvisor
Lack of Communication
Very disappointing experience with this company. We have a trip to Amsterdam scheduled for May 7 and have reservations for a Private Dinner Cruise with this company. Not Cheap at $631 US! Had to rebook for a different time on the same day due to flight issues... handled by "Vanessa" over the phone and via email very quickly. Asked to confirm by going up on their web page booking site and reserving the new time, however what was conveyed to me by Vanessa with the Rebooking does not confirm with what is offered on their website. I have tried for several weeks to reach her, or anyone at the company, via emails and phone calls but no response. Sadly we have other available time slots but this company (now that they have my money) is silent in response. Just sent an official "cancellation notice" as we have found another company to book with for a magical dinner that evening. If they don't respond, next is a credit card dispute, and a call to the European Consumer Centre of the Netherlands. Let see if I get a response now.
事業者からの返答
Dear Pat you know as well as me that giving 1 star reviews is not very fair if you have not been one of our guests! Your initial booking was rebooked very accurately according to your request to start later in the day on May 7. A rebooking confirmation was sent immediately. After that we have received one email from you asking us what boat would do the cruise. Since we only have 2 boats ,which are both beautiful and charming, we indeed did not yet answer that question as we have not yet made our planning (it is now half April) .We would appreciate if you delete your negative review about a cruise you have not even experienced. It would also be fair to admit to future customers that your refund email came in 5 minutes after you requested a cancellation. So there is no issue with not being refunded. We only have 5 star reviews as we are always fair in our service and will help our customers wherever we can.
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SATXKen
September 27, 2025 · via Tripadvisor
Romantic Dinner Cruise on the Delphine
My wife and I celebrated her birthday with a private dinner cruise of Amsterdam's canals on the Delphine. What a special evening! Frederick was our captain, tour guide, maître d, and waiter all rolled into one. It was a gloriously beautiful evening for a cruise, and the dinner and service were equally superb. Each course was delicious as was the wine. But what set the night off from any other was the unique experience of gliding along the canals in this quaint little boat. You can't get much more romantic than this. And to top it off, Frederick dropped us off at our hotel.
事業者からの返答
Thank you so much for your kind review! Happy you enjoyed the tour and canal boat Delphine
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X7437ZNmw
March 16, 2025 · via Tripadvisor
Private dinner cruise we'll never forget
Romantic birthday cruise with my wife. Captain was attentive and accommodating when needed. A perfect dinner cruise, and one we'll never forget. Thanks so much!
事業者からの返答
thank you for reviewing our canal boat Delphine. We are very happy that this was the right match for your wedding
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G5052JLbrandonb
February 16, 2025 · via Tripadvisor
5 STARS!
Awesome trip. Food was the best we ate in amsterdam and tour guide was perfect. Boat was plenty warm and drinks were great
事業者からの返答
Thank you so much for reviewing our dinner cruise!