Our trip experience became a adventure with Khalid Eltayeb, he made our life easier by making sure all was arranged on time and in absolute comfort, he advised us on all important aspects, including tipping , and guided us on very important aspects to avoid as tourists, we are not the average enthusiast when it comes to archeology and history, for us one temple and some info will do. However Khalid Managed to change this for us by making sure we experienced an Egyptian adventure, eventually we could even follow the hieroglyphs to an extent. Both my husband and I were admire Khalids passion for his work and ability to change the grim realities Egypt is filled with like starving animals and people, he information was priceless and his kindness admired, the cruise was average and certainly needing upgrade and change, staff were helpful, friendly and supportive towards all but facilities were not great and food defiantly not of good quality, which plays a part in the experience and does affect it.
Dear valued guests, Thank you so much for such comprehensive feedback on your recent Nile cruise! We strive to deliver the best service possible and to help our guests each step of the way paying attention to the details. We are very glad to hear your tour guide Khalid managed to do just that, and that you experienced an Egyptian adventure with him. We will certainly look into your specific comments on the facilities and the food on your cruise ship; we apologize for not meeting your expectations and we thank you for bringing this to our attention! Sincerely, Ragab El Motgalye
