Awful
AWFUL experience. We were cruise passengers and clearly told our guide we had to be back at the port by 5 PM. He assured us there would be no problem, yet the tour ran so far behind schedule that we were forced to abandon it and pay €250 for a taxi to avoid missing our Royal Caribbean cruise.
Even worse, the guide falsely claimed that WE were late, despite the evidence we provided.
Viator’s “investigation” was completely inadequate and simply relied on the guide’s version of events.
Unacceptable service and zero accountability. We expect a full refund AND reimbursement of our €250 taxi expense.
Booking #1444821865
DO NOT BOOK THIS TOUR IF YOU ARE TRAVELING ON A CRUISE.
Too much bus time.
The sights were beautiful but the guide barely spoke English and she read off a sheet the entire day, we spent way too much time in the bus. Not enough time in the cities. Spent way too much money to ride a bus for 5+ hours.
事業者からの返答
Thank you for confirming that our sights are beautiful.
Since we do not use helicopters yet, and the advertised sights are located some distance from Naples, call us old-fashioned, but we still have to drive there — and naturally, that takes some time. 😊
The time spent at each destination was provided in accordance with the advertised itinerary. All of our guides are certified, experienced, and knowledgeable. If the guide happened to have a folder in her hands, that does not mean she was reading the tour from it; most often, it simply contains the guest list and operational information for the day.
Safe and happy travels!
Unforgettable coastal drive
Beautiful sightseeing. Booked from cruise ship and guides were conscious of time constraints. We usually take bus or alternative transportation but unless you have unlimited time and crazy driving skills leave this to those who know. Roads, parking, and congestion are notorious. Our driver was a rock star and both were very helpful.
You have a great time but...
You have a great time but it is very overcrowded ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, ,,, ,,,,,,,"