We enjoyed the experience a lot and were very satisfied with the tour. Our guide, Jonny, was excellent and from the beginning showed that he knew the route very well and how to organize the group.
He always stuck to the schedules and managed the timing very well, something very important on a tour with so many places to visit. He also gave us recommendations on which were the best spots to take photographs and where it was most worth stopping, which helped us make the most of each stop and make the tour more agile without stopping enjoying the landscapes.
Jonny managed the group very well and always gave clear instructions. The tour was conducted in English and Mandarin, and we thought it was very good that he explained the information clearly in both languages, ensuring that we could all follow the tour.
It is clear that he has experience and knows the route very well. Thanks to his organization we were able to enjoy many places and make very good use of our time.
It was an experience that we enjoyed very much and we would definitely recommend the tour and especially Jonny as a guide
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service we've provided! We look forward to welcoming you back on your next visit!
M
marinakH8821JB
August 21, 2026 · via Tripadvisor
My experience from bus tour from Salt Lake City to Yellowstone
The trip itself was enjoyable, and Yellowstone National Park was every bit as spectacular as I had expected.
One disappointment was discovering that this was a bilingual tour conducted in both Chinese and English, which was not made clear beforehand. As the majority of the group were Chinese-speaking travelers, I often felt that the guide's attention and commentary were directed more toward them. While the guide was friendly and knowledgeable, at times it seemed that English-speaking participants received less engagement and fewer opportunities to ask questions.
Another drawback was the lack of scheduled meal times. There were no official breaks designated for breakfast or lunch, ww were expected to have meals in the bus. In addition, dinner was generally expected to be taken at Chinese buffet restaurants selected by the tour. While some travelers may appreciate this arrangement, I would have preferred more variety and flexibility in dining options.
Another issue was the lodging arrangement. Our group was split between different hotels, with some travelers staying inside the park and others staying outside. As a result, each morning involved over an hour of driving to pick up everyone and assemble the group before the day's activities could begin. This not only reduced the time available for sightseeing but also created some frustration among travelers, especially since the hotel accommodations were not equal and some guests felt they received a less desirable option than others.
There were also some bus issues during the trip. The air conditioning on the bus was not functioning properly, which became uncomfortable during the long drives. As a result, the tour operator had to replace the bus on the third day of the trip. While the issue was eventually resolved, it did cause some inconvenience and disrupted the travel experience.
Another point that I found disappointing was that we were asked to pay a $15 per day service fee upfront, but this charge was not clearly disclosed or explained before the tour.
Despite all of these shortcomings, I genuinely enjoyed the trip and am glad I went. Yellowstone National Park is breathtaking, and the sightseeing opportunities were truly memorable.
事業者からの返答
Thank you for your feedback. We're glad you enjoyed Yellowstone, but we sincerely apologize for the issues you encountered.
Meals: We regret the lack of clear meal schedules and will work on better planning and more dining variety.
Lodging: Split hotel arrangements caused delays—we'll minimize this impact where possible.
Bus AC: We apologize for the discomfort and have reviewed our maintenance procedures.
Service fee: This fee will be communicated more clearly in advance.
We appreciate your honest feedback and hope to welcome you again for a better experience.
L
Lucia_C
July 14, 2026 · via Viator
Driver,Scot was great...
Driver,Scot was great
Guide Mike was good
The group was 80% Chinese and so all explanation were in both English and Chinese which was not fun for either group
The accommodation were at a motel that would not get more than 1 star.
I would recommend that you schedule an English only tour
Also get better accommodation near the park
事業者からの返答
Thank you for your feedback. We're glad you enjoyed Scot and Mike's service – they will be happy to hear that.
We also appreciate your comments on the bilingual tour and accommodation. We understand that the language format may not suit everyone, and we are reviewing ways to offer more tailored options. As for the hotel, we will reevaluate our current partners to ensure better quality and location for future guests.
Your input is invaluable to us, and we hope to provide you with an improved experience next time.
X
XXXMM
July 6, 2026 · via Tripadvisor
Highly recommended
Punctuality is the highlight. The tour guide stick to both times allocated as well as what you see in the itinerary. Benson and the tour driver did a fantastic job.
The hotel accommodation was good, no complaints, except that there was no bedside table lamp and this was arranged in a motel.
The only tourist location we missed was mammoth springs. However, this was not in itinerary.
I highly recommend this trip for solo travellers. The guide took care of me even though I knew no one throughout the trip.
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service we've provided! We look forward to welcoming you back on your next visit!
B
Balkrishna_N
June 19, 2026 · via Viator
Awesome Experience
You will witness some of the Best wonders of Nature. All different types of Hydrothermal features at its Best
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service
we've provided! We look forward to welcoming you back on your next visit!
O
O8519LBsarahm
June 9, 2026 · via Tripadvisor
Enjoyable trip
I would definitely do a trip like this again. It covered 1200 miles and hit all the high spots in the area. Maarten, the guide, kept everything on track and the coach driver was great too. Only two issues, commentary was largely Chinese as that was the majority of people on the tour, as I only speak English I was at a disadvantage. I was looking forward to the Yellostone Bear sanctuary but most of the other attendees were not so it was canceled and I got a refund. Overall my enjoyment of the tour was not greatly affected.
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service we've provided! We look forward to welcoming you back on your next visit!
U
U8384DCandread
June 2, 2026 · via Tripadvisor
Herding cats
Had a great time and was treated well. Johnny our tour guide was very knowledgeable, good natured and very funny. Johnny made sure that we were able to see all of the “must see” areas of the parks all while navigating the ever changing weather in Yellowstone and Gran Teton. He needs a raise. Herding cats is tough business.
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service
we've provided! We look forward to welcoming you back on your next visit!
W
W7826GHdinah
June 2, 2026 · via Tripadvisor
Excellent Job Johnny!!!
Johnny, our tour guide with CTour was lovely. He planned our trip around some difficult weather and was/is kind and considerate to everyone. We thank him for his professionalism.
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service
we've provided! We look forward to welcoming you back on your next visit!
H
Hoa D
May 14, 2026 · via Tripadvisor
Good with few caveats
We booked a 3-day Grand Teton & Yellowstone tour, and Maarten was our tour guide. The tour group was quite large (around 55 people), with most guests being Chinese.
The itinerary was well planned and covered most of the major attractions in both national parks. The bus was spacious, and there was very little hiking or long walking involved, so my mother (over 60 years old) was able to participate comfortably. However that means you won't be able to visit Jenny Lake (Grand Teton) or view Grand Prismatic / Great Salt Lake from above.
The hotel in West Yellowstone was spacious and even provided hot water and coffee in the lounge area. There was also a Chinese restaurant and a convenience store nearby, which was convenient.
Our tour guide Mr. Maarten Wu was friendly and always willing to help resolve any requests or concerns during the trip.
One thing to keep in mind: since guests were gathered from different booking platforms, there may be additional fees collected during the trip. It’s best to confirm all possible charges in advance before booking.
事業者からの返答
Thank you very much for taking the time to share your detailed experience of the 3-day Grand Teton & Yellowstone tour. We are glad to hear that overall, you and your mother had a comfortable and enjoyable journey, and we truly appreciate your constructive comments. We are delighted that the itinerary allowed your mother to participate with ease, and that the spacious bus, hotel accommodations in West Yellowstone, and nearby amenities (Chinese restaurant, convenience store) met your needs. Your kind words about Mr. Maarten Wu’s friendly and helpful service have been shared with him – he is very grateful for your recognition. We also thank you for your constructive comments concerning the expenses. Please be advised that all charges are clearly set out on the relevant webpages of our website. Thank you again for choosing our tour.
C
cherylsT9521FH
October 4, 2025 · via Tripadvisor
Yellowstone Adventure
This was a wonderful tour! Milo the tour guide was very informed and had an excellent rapport with his guests. This trip is strenuous for Seniors, miles and miles of walking and a multitude of stairs, up and down! We made it, but it was exhausting! The problems : (1) The motel that the tour included was sub-standard. The tour company should provide safe, secure hotel arrangements; (2) The Ford Van was completely filled, where customers were crowded and had seats over the wheel well! With the hours and hours of driving, the company should evaluate the comfort of their guests, not ‘more people, more profit’; finally, I strongly recommend informing their prospective customers looking at this tour to advise the nature of this trip, possibly letting Seniors make an informed decision before committing. We had a mother & daughter who, after the initial day, withdrew from the tour because of the strenuous pace.
事業者からの返答
Thank you very much for your feedback! We are so happy to hear you enjoyed the service we've provided! We look forward to welcoming you back on your next visit!
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