Tour operator has been very helpful and polite.
Ninh binh is stunning. Trang An is beautiful but stops would be better instead of just a ride.
Pagoda was amazing.
Stay was adequate. Had to pay 300k extra.
Lotus field is a delight .
Avoid motor taxi - it’s a scam. 200k plus mandatory tip.
Variety in food would be good.
Second boat ride feels repetitive.
Guides are more like escorts- some info and history can be included.
事業者からの返答
Thank you so much for your valuable feedback! We're glad to hear that you enjoyed the beauty of Ninh Binh and the attractions on the tour.
Regarding the points you raised, we're so sorry about it and want to clarify in some points so you can understand and sympathy for us:
- 300k extra charge: This is a completely optional fee, provided as an opportunity for a more private accommodation option. If you choose not to pay it, that's perfectly fine, and there will be no additional charges.
- Avoid motor taxis: Our tour includes bicycle rental as mentioned in the itinerary. Any extra costs, such as motorbike rentals or taxis, are outside the program and are at your own discretion. This is clearly stated and not a scam.
- 200k plus mandatory tip: Tipping is entirely up to you. The amount is intended for the hardworking boatmen and staff, and while a general amount is suggested, it’s not mandatory. If you prefer to tip less or not at all, please feel free to discuss this with your guide directly.
- Second boat ride feels repetitive: Tam Coc and Trang An offer different natural landscapes. Tam Coc is more serene, with beautiful rice fields and caves, perfect for those who enjoy a peaceful atmosphere. On the other hand, Trang An features a more majestic terrain with ancient temples and a UNESCO heritage site, which is ideal for those interested in exploring culture and history.
- Guides as escorts: We apologize if the guide’s communication didn’t meet your expectations. We understand how important a well-informed and engaging guide is, and we’ll follow up with the guide to ensure future improvements.
Thanks again for sharing your thoughts. We are committed to improving our services to ensure an even better experience for all our guests in the future!
Best wishes to you and really hope to see you soon with other Vietnam adventure!
Thanks so much for choosing us,
Sincerely,
Ms Ly from Vietmountain Travel.