Beautiful experience!!! Our guide Igor was very good. He was constantly attentive to where the whole group was and explained the entire history of Pompeii in a precise but also fun way to lighten the two hours (the heaviness of which, thanks to him, was not felt in the slightest). I highly recommend it and hope you manage to get my same guide!!!
M
micaelab922
September 12, 2026 · via Tripadvisor
Nice experience.
We took the tour with our guide Stella, who was very kind, competent, and nice.
Those who book the tour to go up to Vesuvius afterwards should leave space between the Pompeii tour with the guide and a walk on their own inside... unfortunately we were not able to see what was outside the guided tour because 30 minutes after it ended we already had the bus for the volcano and in Pompeii they do not let you re-enter another time without having to pay again.
7
746malam
August 21, 2026 · via Tripadvisor
Dishonest
We had booked through Get Your Guide and in error I booked for 4 adults instead of 3 adults and 1 child. When we got to the ticket desk the lady gave us a voucher for 3 adults and 1 child with prices of €44 for adults and €15 for the child. I said we had paid for 4 adults. She asked my son’s age (17) so I said could we please have refund for the difference. I was told no as the tour was booked through Get Your Guide the tickets were already paid for. We accepted this as after all the error was mine on booking. When we came back for the tour an hour later the guide was handing out stickers to the children. She wanted to give one to my son and asked if we had any documentation show his age being 17 in case we got asked. The tickets were definitely bought on entry and the tour company most likely kept the difference. If you value honesty I would avoid this company.
事業者からの返答
Dear Customer,
Thank you for taking the time to share your feedback regarding your recent experience. We appreciate all customer insights, as they help us improve our services.
However, we would like to clarify that your review pertains to a product that you did not utilize, as you opted for a shared tour, which is distinct from the private tour you seem to be referencing. It is important to note that our platform clearly specifies the ticketing details, including that children under the age of 18 receive free entry for Pompei. We regret that you feel you spent more than necessary, but this is not an error on our part.
In your case, you purchased a tour that includes a visit to Mount Vesuvius, and you received the service accordingly with tickets for four adults. If you had noticed this detail on our platform a few days prior, you would have had the opportunity to modify your booking.
We believe it is unfair to leave a review that does not accurately reflect the situation, as it could potentially harm our reputation. We value honesty and transparency in our operations and hope you understand our position. If you have any further concerns or questions, please feel free to reach out.
H
H3340ICangelas
August 8, 2026 · via Tripadvisor
Tour guide Eraldo
Mr. Eraldo is a very well-prepared guide, he answers any question or curiosity, and he is engaging; in fact, he managed to attract and keep the attention of even the little ones. Very talented!
6
679annalisae
July 27, 2026 · via Tripadvisor
Exhaustive and interesting tour
Quick but exhaustive tour, considering that it takes a full day to see the entire archaeological park.
Ms. Lina was very professional and friendly, not limiting herself only to purely historical explanations, but also delighting us with interesting anecdotes about Pompeian civilization.
J
Jeroenv2143
July 4, 2026 · via Tripadvisor
Pompei tour with our guide Mia
Today the tour done under the great direction of Mia.
How she told everything was very nice, good explanation and a lot of humor.
Very rewarding!
A
Andrea M
May 29, 2026 · via Tripadvisor
Visit with the guide Laura
Very interesting and pleasant visit thanks to our guide Laura, who passionately helped us relive the life of Pompeii.
R
R9332COlorenap
May 19, 2026 · via Tripadvisor
Perfect afternoon
Thank you so much Mia is been very very good in providing information and keep everyone interested… always always a pleasure .. thank you
A
andreanR7858GZ
May 1, 2026 · via Tripadvisor
Great experience
Great experience, our Igor guide spectacular and very engaging
P
P407FVemmanuelb
May 1, 2026 · via Tripadvisor
Pompeii
Great experience the guide Anastasia was perfect, very professional, experienced, his explanations were very rich and competent.