ハロン ファンタシー クルーズ - ハノイ発 2 泊 3 日ツアー

We did the Fantasea 3D2N cruise. The pick-up in Hanoi was fine and the tour guide was friendly. Halong Bay is beautiful and despite poor weather, we enjoyed a cave visit, a pearl farm and kayaking on the first day. We were disappointed with the 9 cabin boat. Our cabin was so musty, the bedsheets were damp. It was cramped so we had to take it in turns to open our suitcases. More generally, despite the high humidity, air-con was not available until the evening when the generator was put on. Food was fine but there was little to do on board. Staff did not interact much with our small group of 10 people. The lounge area consisted of one L-shaped sofa and a karaoke machine was provided to self-entertain in the evening. Because of an incoming storm, we were told at 7am on day 2 that all boats had to return to port. No one can control the weather, but no assistance was given to get accommodation sorted for that night and when asked if the company would give a part refund for the cancellation, the guide made clear he was not employed by the company and each of us would have to contact our booking agent to sort things out (not an option at 7am on a Saturday morning and a 5 hour time difference). Overall, the most disappointing part of our Vietnam trip.

Pleasant stay that allows a global discovery of Halong Bay, some activities unfortunately last very little time

This is my second visit to Ha Long Bay. I have seen many more things than last time. The boat was comfortable and the food was excellent. The tour guide was very helpful.

We did the 2 night cruise, cannot fault the staff or the boat but we felt like 2 nights and 3 days felt too long. Maybe as the weather wasn’t that great and the group we were with were not that chatty added to that. We were given 3 substantial meals a day and there was a bar to pay for drinks and cocktails too which were good! On the second main day, you actually go on a different boat combined with other cruise people which was good but we didn’t know this was happening.

Had an amazing time visiting Ha Long Bay on the 3 day/2 night cruise. All our guides and staff were extremely helpful and the whole cruise was well organised. Visited some beautiful locations such as caves, pearl farm and even went kayaking and swimming. Would definitely recommend to visit for anyone.

We are absolutely satisfied and happy with our cruise with Fantasea. From start to finish everything was very well organized and our agent Kevin helped us with all our questions and difficulties. The staff on the ship were all super friendly and helpful, we wanted for nothing. Our room was very clean and the beds were extremely comfortable. We really enjoyed the activities and the time on the ship was both relaxing and exciting. Ha Long Bay is really a magical place for us. The tour guides were very enthusiastic and always available for questions and requests. We would particularly like to highlight the food during our time. There was always plenty of very tasty food. We do not tolerate gluten and everyone was very helpful and took this into account very carefully. Sometimes extra gluten-free alternatives were prepared just for us, although there was always plenty of choice with the „normal“ food already. We really appreciated this and were pleasantly surprised. We can recommend the tour unconditionally.

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