Disgraceful. Guide didn’t turn up. When he was contacted after he was 10 minutes late we were told the tour was cancelled but nobody was told.
No refund has been received yet but it is not about the money. The tour being cancelled wasted our time and meant we couldn’t book any other tour on that afternoon. Very disappointing.
事業者からの返答
Thank you for sharing your experience. We're very sorry for this mishap and understand your disappointment. We take full responsibility for this internal mistake and will not proceed to explain as I understand that doesn't make up for your lost time. Your refund should be processed by now. I do hope you still enjoyed your day in the city.
I
Ingrid_S
March 21, 2026 · via Viator
Don’t hesitate to book this tour
Very nice and interesting tour, even for locals.
Kiki is an excellent guide. She does not only share a lot of interesting facts but is also very kind and willing to share extra information.
K
Kimberly_R
September 1, 2025 · via Viator
Delft walking tour
This was a 'free walking tour in Delft. Michel provided interesting anecdotes and history while walking around central Delft landmarks. He was great at engaging all members of the party and kept track of us in the crowded areas. Would recommend.
事業者からの返答
Hi there,
Thank you so much for sharing your experience with Free Walking Tour Delft. We’re really happy to hear that you enjoyed exploring Delft’s beautiful city center with Michel. He has a wonderful way of bringing history to life with his stories and humour, and we’re glad that came through during your walk.
It’s also great to know you felt well taken care of, even in the busier parts of the city — that’s exactly the kind of personal, engaging experience we want every guest to have.
Thanks again for joining Free Walking Tour Delft and for recommending us. We hope to welcome you back on another tour somewhere in the Netherlands soon!
Kind regards,
Tim
Free Walking Tour Delft
B
BERNARD_T
August 8, 2025 · via Viator
Very likeable guide.
Entertaining guide. His English was good, but he spoke a touch too quickly. Even I (and English is my 1st language) missed one or two things he said because they were spoken too rapidly, and just occasionally mis-pronounced a few words. But hey! - I don't speak a word of Dutch so I can't really complain! He was very knowledgeable and answered questions quite effectively. My only other slight criticism was he spent just a little too long chatting about where people were from, mixed with some rather irrelevant information. (We didn't get moving until around 1.50pm.) BUT....he did a good job and the walk was entertaining and interesting.
事業者からの返答
Hi there,
Thank you so much for joining our Free Walking Tour Delft and for taking the time to share your detailed feedback. We’re really glad to hear that you found the tour entertaining and that you appreciated the guide’s knowledge and ability to answer questions well.
We also appreciate your constructive comments about the pacing and pronunciation. Our guides are always eager to improve, and this kind of thoughtful feedback really helps. Speaking clearly and balancing the introduction time with the walking part of the tour is something we’ll definitely take on board.
It’s great to know that overall you enjoyed the experience and found the walk interesting. Delft is such a charming city, and we’re happy you got to explore it with us.
Thank you again for your honest and kind review — we hope to see you again on another Free Walking Tour in the Netherlands!
Warm regards,
Tim
Free Walking Tour Delft
D
Damien_L
September 14, 2024 · via Viator
Exceptional walking tour of Delft.
Niels was a very knowledgeable tour guide and showed the group the main places of interest in Delft. He made the 2 hour very interesting and we learnt a lot. Thanks very much for a great tour.
事業者からの返答
Hi there,
Thank you so much for joining our Free Walking Tour Delft and for sharing your kind words. We’re really happy to hear that you enjoyed exploring Delft with Niels. He’s indeed a passionate and knowledgeable guide who loves sharing the city’s history and hidden stories in an engaging way.
It’s great to know that the two hours felt interesting and informative — that’s exactly what we aim for on every walk.
Thanks again for recommending us and for being part of the tour. We hope to welcome you again on another Free Walking Tour somewhere in the Netherlands!
Kind regards,
Tim
Free Walking Tour Delft
C
cathie_h
August 13, 2024 · via Viator
Fantastic
Jos was so knowledgeable & displayed her knowledge over 2 hour walk - well done , would definitely recommend
E
ElkeLunshof_L
July 3, 2024 · via Viator
Great walking tour
We had a fantastic walking tour in Delft. The guide was really funny and knowledgeable. Would recommend it!
事業者からの返答
Hi there,
Thank you so much for joining our Free Walking Tour Delft and for sharing your lovely feedback. We’re delighted to hear that you enjoyed the walk with Jos. She’s an excellent guide with a real passion for Delft’s history, and it’s great to know her storytelling made the two-hour tour so enjoyable.
We really appreciate your kind words and recommendation. It means a lot to our team and to Jos personally.
Thanks again for exploring Delft with us, and we hope to see you on another Free Walking Tour somewhere in the Netherlands!
Kind regards,
Tim
Free Walking Tour Delft
D
Darrel_J
April 6, 2024 · via Viator
Couldn’t understand the guide.
Our guide, a young college student, was on her second week on the job. She was prompt, very pleasant. Her knowledge was fine, some questions she couldn’t answer. But. She. Spoke. Too. Fast. And. Too. Soft. I asked her to speak slowly and louder, to no avail. Her sentences often trailed off at the end. Very, very difficult to understand.
事業者からの返答
Hi Darrel,
Thank you for your honest review, sorry that you could not hear the guide well enough.
For the next tour, she will speak up louder so you can also hear it in back.
Greetings TIm
The Hagueの類似ツアーを比較
最安値: The Hague 2-Hour Walking Tour | Discover The City With A Local — $3
最高評価: Walking Tour of Delft - The City of Orange and Blue — 4.9 (63 件のレビュー)
最短: Royal Delft: Delftblue Factory and Museum Admission Ticket — 1 時間
