Visiting Auschwitz-Birkenau is an incredibly emotional and humbling experience, and I am so glad we booked this shared English tour from Krakow. The organization was seamless, which allowed us to focus entirely on the historical significance of the site.
The transfer was smooth and punctual, but the absolute highlight of the logistics was our driver, Michał. He provided truly phenomenal service from start to finish. On the drive there, he played an informative video about the history of Auschwitz, which provided essential context before we arrived. He also took the time to thoroughly explain exactly what to expect for the day, including a clear breakdown of the timeline, which really helped put us at ease.
Beyond his professionalism, Michał went above and beyond in a way I never expected. I was caught off guard by the weather and only had short sleeves on, but he actually offered me his own sweatshirt for the entirety of the tour so I wouldn't be cold and can enjoy the tour for what it was. It was such a kind and thoughtful gesture that truly made a difference in my day.
The tour itself was handled with great respect, and having the transportation coordinated made the journey back to Krakow a much needed time for quiet reflection. If you are planning this visit, I highly recommend this service—and if you’re lucky enough to get Michał, you’ll be in great hands!
事業者からの返答
Thank you for such a kind review! We are very glad that the tour and organization met your expectations!
L
loreenb148
April 7, 2026 · via Tripadvisor
Good experience
Grzegorz was really nice and a good driver.
I liked the tour.
事業者からの返答
Thank you for review!
F
FellowTraveler232640
April 3, 2026 · via Tripadvisor
Great driver!
Jordan was the best guide ever! Very friendly and always open to give us information about anything we could possibly need to know. Great!
事業者からの返答
Thank you for review!
E
ethancI6391TN
March 31, 2026 · via Tripadvisor
Private transfer from Krakow old town to the auschwitz
Learned a lot about the camps and what went on within them and what led to the creation and destruction of the camps. Transportation was great with little tips and information about places along the way to our destination with Piotr.
事業者からの返答
Thank you for review!
L
Lesley_D
February 25, 2026 · via Viator
Something you have to see
The most sobering tour we have ever seen. However something I think everyone should make the effort to see.
事業者からの返答
Thank you for review!
F
Freyabell
February 21, 2026 · via Tripadvisor
Thank you Michal , top guy !
Everything went very smooth and timings were perfect. Michal was a lovely enthusiastic guide who spoke great English and was extremely helpful. I missed the name of the tour guide (she called herself the ‘lady in red’ 😆) but she was incredibly knowledgeable and respectful. Overall a great tour to see the devastating truth of the past and it was presented in such an informative way. Thank you !
事業者からの返答
Thank you for review!
E
erikb80
December 30, 2025 · via Tripadvisor
Professional and friendly
Professional and very friendly and helpful from start to finish. Pick up right on time in the morning, good communication prior pick-up and throughout the tour. My best recommendations
Best recommendations
事業者からの返答
Thank you for review!
D
Discover19276757680
December 11, 2025 · via Tripadvisor
Review by Mr. Nicholson
Matthew picked us up from our hotel and transferred us to Auschwitz then Birkenau and was professional throughout. The tour around Auschwitz and Birkenau was exceptional and moving.
事業者からの返答
Thank you for review!
M
MarkusAurelias
December 8, 2025 · via Tripadvisor
Somber but essential visit
Given the location & history, this was a very somber & thought provoking trip. That said it’s something I’d recommend everybody, without exception, should undertake. It’s a time of sincere reflection & a realisation of the horrors that mankind can afflict on others. It emphasises the need to never be passive, to question and call out ideologies that drive towards anything vaguely resembling what was the holocaust.
On a lighter note our guide on the tour was excellent, she kept an informative, sincere & respectful commentary throughout.
Not the easiest job given the nature of the tour, our guide Michal was engaging, friendly and a great companion in getting us to and from the venue. Proud of his country and so he should be!
事業者からの返答
Thank you for review and for sharing your thoughts
P
Paul190773
December 8, 2025 · via Tripadvisor
Relieved and pleased with the efficent experience
We were concerned at the some reviews in relation to other tour providers that had brought forward the pick up time significantly or had cancelled at the last minute. We were extremely relieved to be picked up on time and get fast track access to Auschwitz-Birkenau. Mateusz (Matt) was our driver and confirmed the night before the time and location of our pick up at our hotel. He was courteous and helpful and ensured our entry into Auschwitz at the start was smooth and easy. Our English speaking tour guide was informative. We then moved onto Birkenau for the second tour. Then finally returned safely back to Krakow. We would recommend.
