Miami Luxury Transportation has Great Customer Service!
We arranged service from the cruise ship terminal to Miami International Airport for 10:30 am. We disembarked at 8:00am instead. We called Miami Luxury Transportation and they were able to arrange earlier transportation. The new driver was there within 15 minutes of my call. Such great service. We would use them again.
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Lakita_D
June 7, 2026
Jerry
Great service, professional and dependable! Offered water to each of us as soon as we were buckled in!
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Amber_H
December 14, 2025
Great!
Great communication from Willy! Getting off the ship was hectic but he made getting to our post cruise hotel a breeze.
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Shokoufeh_D
December 1, 2025
Great Driver
He was on time. Helped us with luggages, he was friendly and helpful. He communicated with us on time and respectfully.
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Tiffany_R
November 17, 2025
Great Service
Great our driver Filmore was friendly and was on time for arrival and departure I would definitely pick this transportation AGAIN oh let me not forget and REASONABLE
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Donna_W
November 2, 2025
No show
Mine did not show up at cruise port. Had to get another ride to make flight. Tried to contact operator but response to late and was of no help
事業者からの返答
I apologize for the inconvenience, but we sent you your driver’s information by text at 6:30 a.m. The driver and our office called you several times, but you did not answer the phone, and you never contacted the company to let us know you were ready for pickup.
All customers must communicate with us by phone call or text.
If you have any questions, we can provide this information as evidence.
A
Angel_W
August 25, 2025
Easy to book and...
Easy to book and communicate with. They were on time and actually allowed us to change our pickup time
事業者からの返答
Thank you for choosing our company for your vacation. It has been our pleasure to contribute to making your trip a memorable and enjoyable experience
S
Steve_T
July 20, 2025
Communication
Driver was great on communication with time and location of pickup.
Communication is probably the most important factor from the customer perspective, we are in an unknown place and on a time schedule, so having the driver do well on communication with us was very reassuring
事業者からの返答
Thank you for choosing our company for your vacation. It has been our pleasure to contribute to making your trip a memorable and enjoyable experience
A
Alicia_H
June 24, 2025
Great Service
I booked a noon pickup in case there were delays with the airline. Everything was on time. so I called to get an early pickup and that was not a problem. The phone customer service was excellent. and the driver, Andres, provided excellent service. Will book again.
事業者からの返答
Thank you for choosing our company for your vacation. It has been our pleasure to contribute to making your trip a memorable and enjoyable experience
J
Jennifer_D
June 15, 2025
Great service - overall!
Coordinating with Sandra was such a great experience. She accommodated my family and was so kind and quick about everything. Andres was a fantastic driver, very friendly and professional.
事業者からの返答
Thank you for choosing our company for your vacation. It has been our pleasure to contribute to making your trip a memorable and enjoyable experience
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