Everything perfect! Professional, fast, and helpful
事業者からの返答
(LKSZX7VQQN) Grazie mille per la sua splendida recensione! Siamo lieti che abbia trovato il nostro servizio professionale, rapido e utile. Apprezziamo molto il suo supporto e non vediamo l'ora di poterla assistere nuovamente!
5
544julietted
August 17, 2026 · via Tripadvisor
Stay away!!!
Train booked and confirmed 10 days in advance. The day before departure, having heard nothing, I decided to contact the agency to ask for my train tickets. What a pleasant surprise when I was told that the train was full and that I didn't have a ticket. No communication regarding the status of my reservation. I expected better given the exorbitant prices of the tickets. I had to change absolutely all of my plans. It ruined the end of my trip. We lost 1 day.
I therefore absolutely do not recommend this agency.
G
G3063FMjennac
June 1, 2026 · via Tripadvisor
Help booking train tickets
Chathum at Lakpura was very helpful and responsive when assisting me with booking a train ticket from Badulla to Ella. When the train I originally wanted to go on was not available he recommended another, which was absolutely just as good! He took care of the booking and being able to pay online in advance was helpful in ensuring I was on the correct train for my itinerary. The whole experience was over WhatsApp and he sent me a digital copy of my tickets that I was able to show at the station to receive the hard copies. Would recommend!
2人が参考になったと回答
事業者からの返答
(LKRV5KDGHP) Thank you for your kind review! We’re happy our team could assist with your train ride booking and make the process smooth and convenient.
J
jesusmanuelr546
April 26, 2026 · via Tripadvisor
Very professional service and very friendly treatment.
Very professional service and very friendly treatment.
2人が参考になったと回答
事業者からの返答
(J36885U63) Thank you for your positive feedback! We're glad you had a great experience with our service and team. We look forward to serving you again!