This was the absolute perfect way to travel Rome for the first time. Nadia could easily tell what our interests were and guided us accordingly. She was so knowledgeable so fun to be with. At the end, it felt like we were friends! We got to see all the sites we wanted. She stayed in excellent contact prior to the trip and met us at the train station.
事業者からの返答
Thank you so much for sharing your experience! It’s wonderful that Nadia was able to quickly understand your interests and tailor the experience accordingly, while also bringing her knowledge and fun personality into the day. We're delighted that your first time in Rome was such a memorable one. We’re especially happy to hear you enjoyed the connection you built with Nadia and that it felt like spending time with a friend by the end—that’s exactly the kind of experience we aim to create. It’s also great to know that the pre-trip communication and meeting at the train station helped everything run smoothly. Thank you for choosing our tour experience and we hope to welcome you on another adventure soon!
J
James_K
October 15, 2025 · via Viator
No show tour director
Our tour director failed to show up, consequently the tour I paid for did not happen. While I did receive a full refund for the tour, the operator refused to reimburse the expenses I incurred (hotel night and meals) for the extra day in Rome so that I could participate in the tour.
事業者からの返答
Hello James,
I can only imagine how frustrating it was to plan an extra day in Rome and have the tour not happen. This isn’t the standard we promise.
Our Global Host Manager has addressed this internally, and we’re tightening confirmations and contingency protocols. We’ve reached out directly to discuss a resolution and would value another chance to deliver the experience you planned for.
Warm regards,
Sheenah and the City Unscripted team.
C
carole_c
October 11, 2025 · via Viator
Roman Holiday
Fun afternoon visiting Rome off the tourist track! Alex was wonderful - we sent him a big list.and we did everything plus!
事業者からの返答
We’re thrilled to hear you had such a fun afternoon exploring Rome beyond the usual tourist spots. It’s great that Alex was able to include everything on your list — and even more!
B
Ben_C
September 7, 2025 · via Viator
We had a wonderful tour...
We had a wonderful tour in Rome. Our tour guide, Lu, was excellent and personal. She took us to different attractions including the more quiet side of Rome which was very different from the usual crowded places. The tour was tailored to our specific interests. I would highly recommend booking a trip with her!
事業者からの返答
Thank you so much for your wonderful review. We’re thrilled to hear that you enjoyed your time in Rome with Lu. It’s fantastic that she was able to create such a personal experience for you, tailoring the tour to your specific interests and guiding you through both the famous attractions and the quieter, more authentic side of the city. We’re so glad she made your visit memorable.
M
Melissa_F
June 15, 2025 · via Viator
The best tour of Rome!
This tour was absolutely amazing. Indira was incredible! She’s so friendly, kind and knowledgeable, it felt like we were on a tour with a friend.
事業者からの返答
We’re absolutely delighted to hear that you had such an amazing experience with Indira. She truly has a gift for making guests feel comfortable and welcomed, and we're so glad it felt like exploring the city with a friend. We'll be sure to pass your kind words along to her—she'll be thrilled!
L
LindseyJoanne_W
June 14, 2025 · via Viator
Fantastic Tour Guide
Anna was amazing! So knowledgeable, friendly and funny. Great person to share Rome with. A massive thank you to Anna - your passion for Rome and all things Italian was infectious.
事業者からの返答
Thank you so much for your lovely feedback! We’re delighted to hear you had such a wonderful time exploring Rome with Anna. It’s fantastic to know her knowledge, warmth, and sense of humor made your experience so memorable—and that her passion for Rome and all things Italian left a lasting impression.
S
Susan_F
October 30, 2023 · via Viator
Great Half Day with Massimo
We had a great day with. Massimo in Rome. He contacted us in advance to see what we wanted to do, came to our hotel to pick us up, and showed us things we had walked past a million times without ever looking at them or knowing what we were seeing. Massimo showed us big sights and small, hidden treasures and the tour was everything we hoped it would be. We left Rome feeling as if we knew it much better than we did just half a day earlier!
事業者からの返答
Great to hear you had a good time with Massimo in Rome! Thank you for your positive review—it means a lot to us!
G
GerardRichardson
November 4, 2019 · via Tripadvisor
Amazing for Solo Travellers
As a solo traveller, I booked quite a few tours through City Unscripted not knowing quite what to expect. I had an amazing time on all my tours. In Rome, I met Varshit, not born in Rome but had lived there for 18 months. Varshit messaged me a few days in advance on Whatsapp letting me know where we were meeting and what he had planned. It all went perfectly - we met at a cafe for a quick espresso hit and then headed out into the city. It was actually wonderful to have Varshit who knew about the history and the local area, but could also talk to me about what it was like to be in Rome as a foreigner. Being on my own, Varshit and I covered so much territory. Even better, Varshit brought his GoPro and took heaps of photos of me in all the main attractions and then sent them to me on Google Drive. A perfect trip!
