The tour was well organised and the area toured is spectacular and well worth a visit. It was made all the more special by our wonderful tour guide, Snow, who was very knowledgeable and provided a delicious lunch at her family home.
事業者からの返答
Dear ,
Thank you for taking the time to review your experience with Hanoi Explore Travel here !
It's wonderful to hear that you had such a good time with our guide. We always try to provide a great service from planning your tour right up until the day you meet your guide, so it's great to know we're getting it right !
Again thank you for your feedback and we do look forward to having you back for another great adventure !
Best regards,
L
Lareina_H
May 1, 2024 · via Viator
Just do it.
Had a really great time - Our host was incredible; and the rapport I was able to build with other guests was so good. The only thing that was hard was the temperature in Ninh Binh when we went, but that's nobody's fault! Remember to bring a hat! Our host gave us recommendations for food and shopping; a brief history lesson while transferring, and even taught us some common Vietnamese phrases! :D
K
Karen_K
October 25, 2023 · via Viator
Nice to get out of the city
The countryside is beautiful. So glad we did this tour. Our guide, Victor, was really fun and we had a great time. Highly recommend this tour.
J
jameslsmith2k
April 7, 2023 · via Tripadvisor
Fantastic one day trip to Nimh Binh. Professional and dedicated service throughout.
We decided to pay a bit extra for the private tour and it was a really good decision. The organisation and attention to detail was exceptional. We were picked up on time from our hotel by our brilliant driver and driven to Ninh Binh. There, we met our lovely guide for the day, Snow. She was exceptional from start to finish. So knowledgeable and considerate. She was brilliant at taking our photos and looking after us. We started by climbing to the the top of the Mua Caves. It was good doing this first as it wasn’t too hot or busy. Stunning views. We then did a bike ride to the ancient city, Snow was full of insightful information here. The lunch was delicious and so generous. We finally did a 2 hour boat ride of the Trang A grottoes, which was a highlight of our whole trip in Vietnam and we would strongly recommend. It’s worth the drive out of Hanoi. Overall, a fantastic day made special by Snow. Would not hesitate giving it 5*s and recommending to anyone wanting to visit Nimh Binh! Snow was fantastic with the attention to detail and would always take pictures at any opportunity. The trip would not have been the same without her.
事業者からの返答
Dear Mr James
Many thanks for taking your time to publish this excellent review and for your recommendation.
We are really glad to hear that you had an enjoyable experience with our tour and service. Your feedback is a tremendous motivation and encouragement for us to continually strive in service excellence.
Again, thank you so much for sharing your experience and we look forward to having you again for another memorable adventure !
Best regards,
Hanoi Explore Travel Team !
N
Nij N
January 12, 2023 · via Tripadvisor
Excellent Ninh Binh, Hanoi local tour and ground transport arrangements
The trip turned out to be beyond our expectations. Christine who helped us with booking the tour was also instrumental in arranging ground transport for us. Hanoi Explore travels is highly recommended as they were propt in responding to messages and were always available to help. Also the prices charged by them we reasonable and overall I will not hesitate even for a second to give them a 5 star rating.
事業者からの返答
Dear Mr Nij N
Greetings from Hanoi Explore Travel team. I want to express my deeply appreciation to your excellent review.
Thank you for your beautiful words and descriptions of our tour and how wonderful that you had a great tour with us.
This is our goal to ensure that our customers have a memorial tour. It's rewarding to hear that you felt our tour was great and the tour guide was very good and enthusiastic.
Thank you in advance,
We hope that we will have a pleasure of welcoming you back in the near future
Best regards,
S
Shawn67557
September 25, 2022 · via Tripadvisor
Great private tour experience
Went on a private tour with Thao and she has been very kind and helpful in all our requests. Very pleasant trip
事業者からの返答
Dear Mr/Ms Shawn67557
Thank you very much for your excellent review. We are happy to hear that you enjoyed our private ninh binh tour. We always try our best to provide best service to our travelers. One again we proudly want to thank you for your contribution, your time and your trust in our company.
Hope to see you again
Best regards,
9
93ShanShan
May 8, 2022 · via Tripadvisor
Beyond expectations!
The local guide (Thao) was very friendly and responsible. Thanks to her, our trip in Ninh Binh was smooth and very comfortable. The itinerary was well planned, giving us ample time to explore the places and even take some lovely photos! The transfer vehicle between Hanoi and Ninh Binh was very clean and comfortable as well. Highly recommend this tour!
1人が参考になったと回答
事業者からの返答
Dear Ms Shannon Chua
Thank you so much for your excellent review. We deeply appreciate it
We are happy to hear that you enjoyed the tour with our guide. Our team always try our best to provide best tours and services for our customers. Your satisfaction, our success.
We hope that you have had wonderful time in Vietnam
Thank you in advance
Best regards,
A
AbbiJ94
February 21, 2020 · via Tripadvisor
Lovely Bike Ride Through Tam Coc and Nimh Binh
Thao was lovely and spoke great English. The tour was beautiful and you could tell Thao is really proud of where she lives, and this pride shone through the tour. We saw some great people, learnt some interesting things about Vietnamese culture and overall had a great time.
2人が参考になったと回答
事業者からの返答
Dear Mr/Ms AbbiJ94
We would like to send you our deep appreciation for taking your time to share the wonderful experiences you had with us. We are very happy that you were satisfied with all aspects of the tour and we will strive our best to maintain the quality of our services and tours.
We would love to welcome you back to Vietnam again in the near future!
Best regards,
M
migsebastian
February 18, 2020 · via Tripadvisor
Tommy
Very funny and entertaining guy.
Always giving informations to the places we visit.
Good photographer as well
1人が参考になったと回答
事業者からの返答
Dear Mr/Ms migsebastian
Thank you so much for your excellent review. We deeply appreciate it
We are happy to hear that you enjoyed the tour with our guide. Our team always try our best to provide best tours and services for our customers. Your satisfaction, our success.
We hope that you have had wonderful time in Vietnam
Thank you in advance
Best regards,
C
Clo2486_-
February 18, 2020 · via Tripadvisor
Good tour well organised
Tommy was our guide and he was great. Tour was great and my favorite in Vietnam. Beautiful scenery and we'll organised.
1人が参考になったと回答
事業者からの返答
Dear Mr/Ms Clo2486
We would like to send you our deep appreciation for taking your time to share the wonderful experiences you had with us. We are very happy that you were satisfied with all aspects of the tour and we will strive our best to maintain the quality of our services and tours.
We would love to welcome you back to Vietnam again in the near future!
Best regards,
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