Wonderful experience, Viet was a very good guide and can speak English very well. He accompanied us to visit these magnificent places, which, despite the rain, have not lost their beauty.
The only thing I recommend is to make the boat ride last less because 15 km is a long time and it's also a shame for the person rowing.
A
anaveronicam694
September 13, 2023 · via Tripadvisor
5/5 Day well spent!
luca is a very attentive and accommodating tour guide. very informative tour and well planned. tour was fun and the river ride was beautiful.
S
Sherry C
April 2, 2023 · via Tripadvisor
King Kong views...
Our tour guide, Boa, made the trip a 5 plus with his sense of humor and knowledge of destinations. Ninh Binh is a treasure in itself with a spectacular view from above. After climbing 400 steps, you are awarded with a postcard view of the land. The boat ride from Cam Toc offered a fun ride through caves, and the person rowing you down the river uses his/her legs instead of arms. King Kong was filmed here. Lunch buffet is generous in selections of food, including their famous goat dishes. Don't miss out on this tour if you are in Hanoi.
事業者からの返答
Dear Ms Sherry
Many thanks for taking your time to give us such a wonderful review here on Tripadvisor
It is truly rewarding to receive your positive feedback regarding the recent experience you had with Hanoi Explore Travel. Our team is very happy to hear that you enjoyed our tour and our tour guide. Your contribution help us a lot and encourage us to maintain our services as well as raise it better and better.
Once again, thank you for your feedback and we look forward to welcome you again in the nearest future !
Best regards,
Hanoi Explore Travel Team !
J
Joshua_R
April 1, 2023 · via Viator
Great Tour
Great tour overall and a good value for the price. Our guide Thao was very kind and personable and spoke great English.
Hoa Lu was honestly not as interesting as I anticipated, but it was still a good way to learn about more about Vietnam’s history and culture.
The bike ride was very fun and had great views. I would have loved it were longer, since it was only about 30 minutes.
The buffet lunch was great and had a huge variety of foods available.
The boat ride through Tam Coc was a bit long, but it’s very pretty and a nice way to relax while supporting the locals who do the rowing.
My favorite part was the short hike at the end, which had amazing views of Ninh Binh, and Tam Coc in particular, at the top and was a fun little workout (though there’s also a shorter option with it’s own views if this isn’t your thing). There’s also a ton of ice cream and cold beverages at the bottom, which are extra refreshing after the climb. The hike is just stairs, so no need to bring special shoes.
The only thing that was annoying was the pickup/drop off. While it sounds nice to get picked up from your accommodations, what it means is that you have to wait in the bus as it struggles to weave through the chaos of old quarter to pick everyone up. I would’ve preferred if they picked us all up from (and dropped us all off at) a designated meeting spot, which would be easy for everyone since the old quarter is pretty small anyway. This might already be an option when you sign up, but I don’t remember.
事業者からの返答
Dear ms Joshua!
Greetings from Hanoi Explore Travel team. We want to express my deeply appreciation to your excellent review.
Thank you for your beautiful words and descriptions of our tour and how wonderful that you had a great tour with us.
This is our goal to ensure that our customers have a memorial tour. It's rewarding to hear that you felt our tour was great and the tour guide was very good and enthusiastic.
Thank you in advance,
We hope that we will have a pleasure of welcoming you back in the near future
Best regards,
A
andreadO2739MN
January 12, 2023 · via Tripadvisor
Wonderful Experience !!
We had a very pleasant experience with Thao. She is very sweet and she was very informative about Ninh Binh. She was kind enough to invite us to her home and help her cook various vietnamese dishes. She made our two night stay in Ninh Binh a wonderful experience. Will definitely recommend !
事業者からの返答
Dear Mrs Andread
Thank you very much for your excellent review. We are happy to hear that you enjoyed our tour. We always try our best to provide best service to our travelers. One again we proudly want to thank you for your contribution, your time and your trust in our company.
Hope to see you again
Best regards,
C
chrisu632
September 12, 2022 · via Tripadvisor
Tam Coc & Ninh Binh Big Day
There are a lot of tours doing this itinerary so there is always a crowd at each stop regardless of your group size. Lunch is in a restuarant used by many groups.
It's a big day and the guide did a reasonable job of herding us around.
Watch out for the rowers who will try to extort a large tip out of you before they return. Ours stopped rowing until we 'tipped' her. Touters everywhere as to be expected and they do get physical.
Try and get a precise pickup time otherwise you run the risk of the driver turning up at 7.20am before you have had breakfast. It isn't a 8am start.
事業者からの返答
Dear Ms Chrisu632
It is with great regret that I received your complain and it surprises me that such an unfortunate incident has happened to one of our valued customers. I can’t describe to you how sorry and shocked I am to know about this. Hanoi Explore Travel owes you its deepest apologies. We take pride in our customer satisfaction and these mistakes are not in line with our philosophy.
A lot of time has been invested to determine the root cause of this error and my team and I reached the conclusion that this was mainly the result of us . Of course, none of this is your fault and we take full responsibility for this error. We hope this is sufficient to solve the issue and clear any remaining inconvenience.
Also as part of our continuous strive for perfection, we are implementing a number of checks and measures to ensure mistakes like these do not occur again. You deserve the best and we will make sure that you will get it with us.
Thank you for raising this matter and giving us an opportunity to perform even better.
We are deeply sorry in advance,
Best Regards,
B
ButterxChip
September 4, 2022 · via Tripadvisor
Amazing Arrangement
Our guide, Leo was really knowledgeable with history and sharing for our trip in Ninh Bhin. Overall, I would like to thank Cristine for her swift and prompt reply with all the arrangements for my activities in Vietnam from Halong Bay to Ninh Bhin. I contacted her before my trip, and in between to make last minute arrangement including during the independence day period and she replied swiftly and smoothly. Would recommend this travel agency to make any arrangement for your tours in Hanoi!
事業者からの返答
Dear Mr/Ms ButterxChip
Thank you very much for your excellent review. We are happy to hear that you enjoyed our ninh binh tour. We always try our best to provide best service to our travelers. One again we proudly want to thank you for your contribution, your time and your trust in our company.
Hope to see you again
Best regards,
R
Richard L
July 28, 2022 · via Tripadvisor
Great trip . Brilliant guide
Great trip . Thao was my guide . She was excellent. Friendly and very knowledgeable.
Thai was also a very accomplished photographer. She took loads of photos for me .
Highly recommend.
事業者からの返答
Dear Mr Richard
Greetings from Hanoi Explore Travel team. I want to express my deeply appreciation to your excellent review.
Thank you for your beautiful words and descriptions of our tour and how wonderful that you had a great tour with us.
This is our goal to ensure that our customers have a memorial tour. It's rewarding to hear that you felt our tour was great and the tour guide was very good and enthusiastic.
Thank you in advance,
We hope that we will have a pleasure of welcoming you back in the near future
Best regards,
R
Ronald V
June 1, 2022 · via Tripadvisor
All included wonderful day!
After being picked up in our hotel, we met our guide; miss Thao. She was really wonderful and pleasant. She took us to a lot of places and made sure we had a great day. We went to the old temple and the new pagode. After that we climbed the high stairs to enjoy the magic view to continue with a 90 minute boot trip. And they’ll finally we had a bike tour to visit the the ancient pagoda’s. All was well organized and the driver and Miss Thao aldus had water for us at hand! A big thank you!
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事業者からの返答
Dear Mr Ronald V
Many thanks for taking your time to give us such a wonderful review here on Tripadvisor.
It is truly rewarding to receive your positive feedback regarding the recent experience you had with Hanoi Explore Travel. Our team is very happy to hear that you enjoyed our tour and our tour guide. Your contribution help us a lot and encourage us to maintain our services as well as raise it better and better.
Once again, thank you for your feedback and we look forward to welcome you again in the nearest future !
Best regards,
Hanoi Explore Travel
P
poojac1705
March 10, 2020 · via Tripadvisor
Great package and an amazing guide
We had a great trip. Amazing guide we got. Very co-operative staff. When we visited it was Vietnam's new year but still they gave their best to let us enjoy. Mind blowing and memorable trip it was. Thanks K..😊
事業者からの返答
Dear Mr/Ms poojac1705
Thank you so much for your excellent review. We deeply appreciate it
We are happy to hear that you enjoyed the tour with our guide. Our team always try our best to provide best tours and services for our customers. Your satisfaction, our success.
We hope that you have had wonderful time in Vietnam
Thank you in advance
Best regards,
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最安値: Hanoi : Ninh Binh Hoa Lu | Bai Dinh, Trang An | タムコック, Mua Cave — $39