Traveling to Peru with Manuel's company made all the difference. Besides Machu Picchu, I could count on your support to see other incredible archaeological sites. The possibility of having private groups made the difference; the guide didn't rush us during the visit, understood our purpose, and supported us in every way so that we were always well supported. I will definitely return to Peru to see other beautiful places with you! Thank you very much for everything!
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larrywK2192XZ
August 17, 2026 · via Tripadvisor
Experienced not fulfilled
We were unable to get tickets to go into the sanctuary, your system should not have allowed us to book if the tickets were not already secured. We went to the sanctuary just to see it from the outer limits but was not much to see this was very disappointing.
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AnneDubai20111
August 2, 2026 · via Tripadvisor
A very well organized way to do Machu Picchu in one day
We had a great time on our full day trip to Machu Picchu. Everything was well arranged and we communicated through whatsapp in the lead up to our trip and on the day. We received all our tickets through whatsapp as well which was super convenient to have handy on the day. We stayed in the Sacred Valley the night before so we didn't have to come all the way from Cusco which I recommend as it is a long day. The driver picked us up from the hotel exactly at 5am, we stored our luggage (for free) with Peru Rail at the station, took the 6:10am train to Machu Picchu and were greeted by another representative to take us to the bus. Once arrived at the entrance they recognised us and we had a great tour with our guide Katy in circuit 3. She was super friendly, gave us lots of insights and she took us back to the train station so the visit was really smooth. We took the panoramic train back which was fun, and the driver met us at the station to drive to Cusco. Everything was very convenient and well organized. It is a long day and I recommend bringing water (also for the altitude) and some snacks as its a very early start and there is not really any time for lunch (you do get a cereal bar and cookies on the train back). The road from Cusco to Ollantaytambo (train station) is not great so it's a bit of a bumpy ride. We bought an empanada at the Ollantaytambo train station to eat on the way back to Cusco as we only got to the hotel around 3pm.
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danielcY4007BO
July 30, 2026 · via Tripadvisor
Excellent customer service
Outstanding customer service, and they gave us a tailored service for what we needed - just Machu Pichu entry tickets, bus and guide, at a very good price. Their support and guidance was excellent, they are extremely responsive and answer all questions patiently and kindly. I would highly recommend this company
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S1339QUelenac
July 13, 2026 · via Tripadvisor
Incredible full day Machu Picchu tour with Manuel
An absolutely unforgettable day at Machu Picchu with Manuel from Explore 360. He was so knowledgable about the history , architecture, and mystries of the Incas, bringing every corner of the site to life. Manuel paced the tour perfectly, made sure we had time for photos, and answered all our questions with genuine passion. Its clear he loves what he does. Machu Picchu itself is breathtaking, but having a guide like Manuel made it even more special experience.
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gemmasH3841QV
May 18, 2026 · via Tripadvisor
A tour company that cares!
I cannot begin to explain how impressed I was with the service provided by Explora Tours, but specifically I want to shout out Eleazar. They tenuinely want to help you have rhe best experience possible - that is their biggest priority. Not only did he provide profound support throughout every step of the Machu Picchu trip but actively helped me with other activities I’d mentioned wanting to do in passing. He even asked how the experience was after each activity! This passion for their job, dedication and genuity is rarely found these days. Thank you so much🫶🏼
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AnkeKessler
May 17, 2026 · via Tripadvisor
Machu Picchu, perfect experience
Explora Perú 360 provided excellent service with surprising kindness and flexibility—I highly recommend them. At first, we didn’t understand how the admission tickets worked, but thanks to their advice, everything turned out fine. The guides were very professional and completely trustworthy. Thank you so much for a fantastic experience!
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AnkeKessler
May 17, 2026 · via Tripadvisor
Machu Picchu, the perfect experience
Explore Peru provided comprehensive attention with surprising kindness and flexibility, highly recommended. At first, we did not understand how the entrance tickets worked, but thanks to their advice, everything turned out well. The guides are very professional and completely trustworthy. Thank you very much for a fantastic experience!
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melissa89araya
May 16, 2026 · via Tripadvisor
Excellent tour.
Excellent service, friendly staff. Manuel was wonderful.
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lilianmariap2026
May 5, 2026 · via Tripadvisor
Exceptional
Excellent service, everything they promised they fulfilled, making our experience unique I have unforgettable.